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Seeking Alpha Reviews Summary
The company has garnered a mixed reputation, with some customers praising its extensive financial information and valuable insights, particularly for small-cap investments. However, significant concerns persist regarding customer service, particularly in handling subscription cancellations and refunds. Many users report dissatisfaction with auto-renewal practices and a lack of responsive support, leading to feelings of frustration and distrust. Additionally, the perceived quality of content has been criticized, with claims of biased analysis and unreliable contributors. Overall, while the service offers useful resources, its customer service approach requires substantial improvement to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was so excited to stumble on Seeking Alpha. I registered, set up my account, started reading stock stories and then up pops a box telling me that I might be a robot. It asked me to confirm that I wasn't, and then kept endlessly buffering. I can't get back into my account. Worthless and a shame.
Seems the new business model and the new editor at SA have a mandate to pick on the smallest insignificant detail to avoid paying contributors for their work. There are other places to publish that do not the crooked editors who want to get as much content as possible without paying. Avoid.
Hi there,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
This site is nothing more than a cheerleader/bully forum where trump supporters bully anyone who actually posts what is happening in the economy.
S/A is the least informative financial site there is.
All bs and bullying, no real insight whatsoever.
Not worth a quarter, let alone what they charge.
Hi there,
Thanks for your note and we apologize for any misunderstanding.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
To help you gain a better insight about the website and navigation, you can see all the main features conveniently listed in our brief Premium Overview and find answers to most of your questions in our Knowledge Base
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
Articles are very long yet say very little. Breaking news reports are full of factual errors. Extremely narcissistic authors with limited credentials. Financial data, which is freely available on many reputable sites like Yahoo Finance, are being put under a paywall on Seeking Alpha. Complete waste of money.
Hi Michael,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
They write very biased articles. They have been wrong in so many instances. Their premium articles are subpar. There are so many alternative outlets, which provide much better content. Avoid this PoS
Hi Julian,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
The administrators aggressively censor legitimate content and a lot of the contributors are either clueless or conflicted.
Hi,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
Mcpiro makes comments on FoxNews, not tied to the subject, but to make racist comments about immigrants, and how we should remove them by force. Is it a surprise he'd name his creepy findom site something like seekingalpha? What a creep
Hi Jared,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy while not keeping any biases towards gender, race or creed.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
I tried a trial version of Seeking Alpha to read a single premium article and didn't cancel in time and got a $239 charge out of my PayPal account. Contacted them once I saw the charge, told them I hadn't logged in or used the service and asked them to reverse the charge. They refused. My impression is that its designed to be a "gotcha" so I guess they got me... Their parents must be proud of them that they're so clever. I dont want anything to do with businesses out to hose customers.
Hi Steve,
Thanks for your note and we apologize for any misunderstanding.
We'd love to gain a better understanding of what had transpired and provide an amicable solution.
You had given your consent for Seeking Alpha to charge your account when you subscribed to the service. The terms and conditions are clearly indicated on the purchase page, and in the welcome and payment reminder Emails we sent you.
You may also refer to our Terms Of Use (Article 20).
If you have any additional questions, please do not hesitate to reach out to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
For me seeking alpha doesn't work
Last time I'm paying for this app
I'm doing better researching by me own
Hi Jose,
Thanks for your note and we apologize for any misunderstanding.
Please be informed that it is our endeavor to offer you a hassle-free experience, we are here to gain a better understanding of what may have transpired and provide an amicable solution, in case of any concerns please feel free to reach out to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
Seeking Alpha gets a lot of negativity that it really doesn't deserve. This site relies on crowdsourced content, so obviously some authors are going to be better and some are going to be awful. You can easily see an author's track record compared to how the stock is doing and that's how you can know whether to trust their opinion or not.
The author opinions are actually a good resource. You get another method for evaluating stocks. I've incorporated this into my decision making process, and haven't looked back.
Hi Sonny,
Thank you so much for taking a moment to review us!
We work hard to meet expectations like yours, and we’re happy to hear we are hitting the mark for you.
Best,
The Seeking Alpha Team
Unqualified authors that generate clickbait based on hyperbole. Very few of them have actual financial qualifications. There are some authors that encourage frequent trading and make ridiculous claims. Articles are very long but say very little. Many authors simply cut and paste excerpts from industry sell-side reports. Virtually no new ideas on this site. The content is like reading an 8th grade essay written by a student with a thesaurus.
Hi Calvin,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
Waste of money. Biased opinions of writers, not actual education. If the writers of the articles are so educated and logical why are they writing articles for $100 and not investing? Avoid.
Hi James,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
Seeking alpha has some nuggets of great information in some of their articles. However any serious negative or challenging questions to authors on the site results in your posts being deleted. This service can be an echo chamber unless you are pure vanilla and never have challenged topic to bring. You can learn some information from some authors but the editors suck.
Hi Kenneth,
Thanks for your note.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
I have subscribed too SA for a few years through a number of authors. Those that I have found to be helpful I have continued to subscribe to. Some I have canceled after the 2 week free subscription time period. Even the few that I have canceled I have learned from. The comments to articles can be off thread. I agree with a few comments here that some of the comments are not appropriate and should not be allowed, but that would restrict freedom of speech. Political comments are not appropriate on a web site used for discussion of investments in stocks or bonds.
I do have a gripe about Seeking Alpha which is that they don't track their authors results. There are way too many authors for an investor to track their results, but Seeking Alpha should be able to rate an authors results. Supplying readership a specific percentage of results for each recommendation.
When I first started reading SA there were far more free articles about individual stocks than there are now. For what it's worth I think SA should establish rules about authors attempting to pump subscriptions. First and foremost authors that are releasing their articles for public consumption should be required to release them within a week of their release to subscribers, otherwise their information is out dated. Hope this review is helpful.
Hi Bill,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
We've shared your suggestions with our product team for their review and consideration.
Best,
The Seeking Alpha Team
Who post articles to generate new subs replacing lost subs who either blew up or lost their investing accounts following those recommendations, rinse, repeat. * Be warned all borrowing a page from TWTR SA allows/assists any subs salesman to block/delete any and all comments its authors don't approve of, all marketing like TWTR. And they have been deleting politically incorrect comments
As far as financial headlines SA relies on free alerts from Marketwatch, CNBC etc to report business news so you may read about those hours later after financial media's reported them or even not at all. They really just focus on promoting subscriptions salesmen now. That's their business model
Hi Fred,
Thanks for your note.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
I've been a paying user of this site for a little under a year. The site does a great job compiling the data and has useful comparison tools. You have to understand that there is going to be bias articles out there used to drive artificial growth. If the companies don't, "pay their dues", to these financial writers they will have negative things said about them. (The same thing happens with consumer reports). What I'm trying to get at is there are a bunch of reviews rating this site 1 or 2 stars due to this bias.
I'm perfectly willing to pay what I pay just for the way the data is compiled. It saves me an hour or so a week, definitely worth the price of admission.
Hi Bill,
Thanks for your wonderful feedback - we're really happy to hear Seeking Alpha is able to help you make more informed investing decisions!
Best,
The Seeking Alpha Team
I was once a paying member but got burned after following bad advice by a 'so called expert'... ever since, I run the name behind ANY stock rating I consider following through tipranks.com search engine and I strongly advise all of you to do the same before acting on online stock advice..
Hi Helen,
Thanks for your note and we apologize for any misunderstanding.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
If you try to make a comment they will delete it if the moderator doesn't think the same. I have had many many comments deleted for no real reason other than the moderators hate the USA and Trump. After responding to a person cursing up a storm and calling President Trump and the US every name in the book I respond with zero curse words, no personal attacks and a mild response. All my comments deleted and theirs remain. I've had it. Not going back.
Hi John,
Thanks for your note and we apologize for any inconvenience, and that it took this long to get back to you.
We'd love to gain a better understanding of what had transpired and provide an amicable solution.
To dispute a comment removal, you can contact moderation@seekingalpha.com.
To report a comment, the best way is to do so from the link right under the comment. If there's an issue there, please write moderation@seekingalpha.com and please provide us with information on how to get to the specific comment.
You can find Seeking Alpha's comment guidelines here.
https://seekingalpha.com/page/comment_guidelines
To summarize, they are:
Be relevant to the analysis in the article
Contain no curses
Contain no personal criticism
Be written in a legible format
Best,
The Seeking Alpha Team
Have watched them publish nothing but lies on Justin Costello. A clerical error by a copywriter doesn't warrant full frontal attack of a company. They will be sued this time! Probably by the shareholder that lost money too!?!
Hi Donald,
Thanks for your note and we apologize for any misunderstanding.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
I made a lot of money doing the opposite of what a lot of these posters present but I can't get over the moderators "reviewing" comments and allow only the vicious left-wing ideology to be prevalent...
A lot of reasonable and respectable content but the purveyors made me so sick I deleted the app...
Hi Troy,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy without keeping any biases towards any race, creed and ideologies.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
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Hi Barbara,
Thanks for your note and we apologize for any misunderstanding.
Please be informed that it is our endeavor to offer you a hassle-free experience, we are here to gain a better understanding of what may have transpired and provide an amicable solution, in case of any concerns please feel free to reach out to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team