SegpayReviews 4,267

Me han cargado una cuantía de un servicio que no contraté y he tardado varios días en que me lo eliminaran

My feet finder was supposed to renew and I had it all set up but they just canceled for no reason. Then I kept messaging to reinstate it and no one messaged me back for like a week and they're telling me to sign up again. I'm not getting my money now

I tried to cancel online like you all said to do, but that didn't work. I sent an email and was told you all could not find me.

I want my card 9242 taken off and account canceled.

I emailed asking my subscription to be discontinued - less than 2h later it was cancelled, I received confirmation, easy as pie. No arguing with customer service, no explaining my reasons why, no trying to bribe me into staying. They did what I asked ASAP. Very satisfied. They should definitely host a class and teach other companies how it's done

Had a problem as I didn't notice it was a, recurring payment. Contacted customer service and said I wanted to cancel, this was done immediately and without hesitation.

Die Kündigung meiner Mitgliedschaft klappte ohne Probleme. Sämtliche Rückmeldungen erhielt ich innerhalb eines Tages. Ich kann nur ein Lob an Segpay aussprechen.

I am sorry because you were not able to resolve my problem!
Up to now I haven't got my money back!
So I have to wait to give you more stars!

Through the phone call, which apparently is possible at any time, the person who attended me listened carefully to my problem and offered me the best possible solution. In less than ten minutes, the problem was solved. Thank you very much.

They responded and refunded my money very quickly. Although I think it had to do with the fact that I sent my complaint as soon as I received the charge for the subscription I had already canceled.

I'm deeply satisfied with the service I received from you for my request to refund the subscription fee. You acted promptly and sympathetically towards my request and I'm indeed grateful to you. Thank you very much.

Segpay must respect customer time more.
And compel websites it is responsible for to have a CANCEL SUBSCRIPTION functionality on their websites' own Settings menu.
All too often these client websites do not and the customer has to waste time by emailing Segpay with a 'please Cancel' email.
And then wait for a reply from Segpay.
Not ideal and shows a disrespect for online customers.

It has been seen that the after charging the account there is delay in activating. We have to furnish details of the payment almost every time. This is not a professional company and shows unprofessional attitude..

A site I hadn't purchased a subscription through charged me. I requested the charges be reversed, Segpay had it done in a matter of a couple of hours. Easily and without much work on my part.

I DON'T KNOW WHAT YOUR SITE IS ABOUT OR WHAT IT DOES.
I DON'T UNDERSTAND WHAT ITS FUNCTION IS OR WHAT IT CAN BE OF USE TO ME. I'M A 70-YEAR-OLD MAN.
I'VE ONLY BEEN CHARGED ON MY CREDIT CARD FOR TWO MONTHS IN A ROW. I WANT MY MONEY BACK!

A charge showed up on my PayPal account with a transaction listed as you. I discovered subscription charge was a duplicate and a mistake. How is it that your company was able to post a charge on my payday account? Is there no security? Do I need to close my PayPal to prevent further breaches?

Pagamento feito mas não obtive sinal site

Ich bin sehr zufrieden mit der prompten Erledigung meines Anfliegens

The sign in credentials given to me didn't work and site support never responded. I reached out to segpay and they immediately answered and resolved my issue

He pagado hsce casi un mes abono VIP y el pago por un error en el envio, segun se me informo, no fue procesado. Al mismo tiempo MANHUT no me permite un nuevo abono por trner un vigente

I had a subscription to a web site that auto renewed annually that I was trying to manage to stop the auto renewals; however, previous attempts had failed to complete this task. One email to the help desk at Segpay was all that was need and the task was completed in less than an hour. Super service!