SegpayReviews 4,256

After rudely responding to one of the service workers that handled my request, she refuted to fill my requested payment. I need this fixed please
Thanks

If ever there is an issue, Segways customer service representatives are always prompt in responding in a helpful manner. I have been treated with respect every time I've reached out to Segways customer service representatives. Every correspondence I have had with them, they have been courteous and professional. Thankyou

Submitted an email regarding this unknown service provider scam. Segpay responded and solved the problem very quickly. Kudos to this company and it's service providers.

It's been almost ten days and they still haven't resolved a scam I suffered. They constantly send useless emails without solving my problem. Terrible customer service.

You have resolved nothing! I still have no knowledge of what the charge was for and have not received a credit on my credit card. I've been waiting a long time for a response.

Hi, thanks the matter was resolved quickly, it was partially down to user error and partially down to a misleading check box that comes already selected, thanks for sorting this matter quickly, will definitely use you again.
Cheers Rick

Komunikácia výborná, riešenie problémov veľmi dobre, ústretovosť, ochota, rýchlosť

Purchase 1 year membership have never been able to access the site even once in 2 months, numerous email to Yoti and the site no one cares or tries to fix it. Please issue refund.

Bij de transacties wordt geen informatie gegeven over de opdrachtgever. Als ik vraag wie de opdrachtgever is, krijg ik geen antwoord. Zeer slechte service!

I believe that I indicated that I wanted to keep both services. But those services have proven problematic for my life's. So I must request cancellation of both.
Thank you.

Wollte einen Kauf stornieren. Hat nicht geklappt!

My experience with SegPay customer service was positive. The team responded clearly and professionally, and my question was handled efficiently. Communication was smooth and I felt taken seriously as a customer.

Problem with a 3rd Party Service Provider, who charged an annual subscription renewal via Segpay.com without prior announcement (as requested by EU law). As I complained directly at the 3rd Party (the original digital service provider) segpay.wasn't able to interfere. Hope the digi-provider will solve the refund issue, at last.

I sent a email requesting a refund. I paid for a year. I only used the site for like 3 months. I was sure I cancelled it but a year later I was automatically charged for another year. I asked for a refund and the response I got was they gave me my purchase ID and said I signed up for a recurring membership. And that's it. Didn't even acknowledge my request for a refund.

Ik ben jullie heel dankbaar dat jullie mij geloofde en onmiddellijk het bedrag hebt terugbetaald.
Ik waardeer dit echt heel erg!
Daarom mijn oprechte groeten aan jullie.
Verlinden mario

I paid for an annual subscription on OTBboyz and still cannot access my account. Now I have no option but to contact PayPal and reverse the charge.

My cancelation process was very easy to complete. It is to bad the score group shows ads and then what you purchase is not wat the ad says. Accident or intentional?

Je n'ai rien demandé et vous me prelevez tout les mois

Schnelle unkomplizierte Bearbeitung, freundlicher Kontakt.