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SelfReviews 215

1.7

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Self Reviews Summary

Self has a rating of 1.7 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Self most frequently mention credit card, customer service and late fees. Self ranks 338th among Loans sites.

service
113
value
113
quality
103
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California
1 review
1 helpful vote
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I was satisfied with Self, I did two 12 month terms. They now only offer 24 month terms and that's just way too long for a payout. I imagine their going to lose alot of customers myself included.

Date of experience: February 21, 2023
Georgia
1 review
0 helpful votes
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Good credit builder
February 20, 2023

I'm working on my credit and this helped. Use self it may help with your credit

Date of experience: February 20, 2023
Ohio
1 review
0 helpful votes
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Fraudulent Activity
February 20, 2023

Self fraudulently shut my account down saying they couldn't verify my bank account however I submitted everything they asked for. No one could explain why. Smh I feel scammed and they never returned my money.

Date of experience: February 20, 2023
Georgia
1 review
2 helpful votes
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Scam
February 19, 2023

I saved $750 with self and when I finished they took my money

Date of experience: February 19, 2023
Washington
2 reviews
2 helpful votes
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SELF
February 18, 2023

SELF seemed like a great deal until they charged me 2xs for a late fee and locked my credit card- mind you this is all my money. You have to pay on 2 accounts which is confusing. They have no way on their app. To contact anyone- which for me is of utmost importance. I, like many of us, do not have time to look for contact to get help. Would I do this again- NO.

Date of experience: February 18, 2023
Michigan
2 reviews
0 helpful votes
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Had several credit builder loans and security deposit of 1275. Never once was I late except 1 day and I paid extra but because I did not pay 42 dollars and paid 44 would not increase my limit. Closed both accounts. Does not really ever get your credit up if you have a bankruptcy or any unpaid bills at all. My bankruptcy is 2 months away from ten years and got hit with a 2k hospital bill that I never received until on my credit. Have been paying on it for two years. Highest my credit raised was 639 and of course 640 is the magic number. I have multiple crap credit cards with very high interest that I have never been late on. Self is a scam and although others may have God experience with them, mine was horrible after three or four years. Told them to FO and close my accounts and send me my money back. Very bad customer service. The whole unsecured raise limit is bull because I paid bill in full every month for two years of and be paid in full four credit builder loans. Was a big waste because this bank and all the banksthey deal with carry no weight with credit bureaus obviously.

Date of experience: February 15, 2023
Arizona
1 review
0 helpful votes
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Some new experience's I was hopefully for a better score than 500?

Date of experience: February 9, 2023
Texas
1 review
0 helpful votes
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Very Helpful assistance
February 9, 2023

My credit score really tanked due to life occurrences; Self really increased my numbers and was useful along the way with the Self credit card. I hope I am able to continue or start a new segment of credit assistance.

Date of experience: February 9, 2023
Minnesota
1 review
0 helpful votes
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Awesome help
February 7, 2023

I was trying to better my credit score and it helped me along. I'm ready to further my credit journey.

Date of experience: February 7, 2023
Illinois
1 review
5 helpful votes
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Bad experience
February 7, 2023

Name Cory. I started saving self credit builder for a few months now and when my contract ended on it's time for my payment I can't receive my money they told me that the money had deposited in my bank account when I called my bank to check if there is any money deposit in my bank account coming from self credit builder the bank told no I ask for ACH tracking number so I can fine out where my when on no one can tell me where did the money go.so if anyone out there saving with this company you need to close it no because it's Garrtee you are going get your money back

Date of experience: February 7, 2023
California
1 review
0 helpful votes
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Empowered
February 7, 2023

Self helped me take control back over my finances and helped me gain insight over my credit score and how it's affected. I love it and recommend it to everyone!

Date of experience: February 7, 2023
Bahamas
1 review
2 helpful votes
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Self
February 6, 2023

Self took my payout money when I was done saying I only had 2.14 cents and now I somehow owe them 63 dollars my credit has been dropping like crazy since I closed my account I don't understand you took my payout money so how did I owe them anything

Date of experience: February 6, 2023
Texas
1 review
1 helpful vote
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A great way to start
February 5, 2023

I think self is a great way to start your credit repair and credit journey. It has really helped me.

Date of experience: February 5, 2023
Massachusetts
1 review
0 helpful votes
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Self app is great
February 5, 2023

The self app helped me establish a sound credit profile to build from would recommend for anybody

Date of experience: February 5, 2023
New Mexico
3 reviews
5 helpful votes
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Scammers
February 2, 2023

I have supposed to receive my pay out over three weeks ago. I've sent in five different documentations and I keep getting the same generic email. For the past two weeks I've been requesting a supervisor and have yet had a call or a personal email from a supervisor I recommend y'all joining a company and setting up a account to a local bank or if you are currently with one. Please do not waste your time, money and energy with this company. You will not be satisfied.

Date of experience: February 2, 2023
Mississippi
1 review
0 helpful votes
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My amazing credit score...
February 1, 2023

My credit score was a barely 600, but since I started with Self, my score is right at 700. Thanks to self help...

Date of experience: February 1, 2023
California
1 review
5 helpful votes
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Fraud!
January 30, 2023

Took my money they kept it for 5 months for a reason they didn't tell me. They took a great chunk of it and send me the rest. They finance department doesn't have a phone number. They do not tell you why they keep your money. ALSO
There will be a HARD inquiry on your credit when you open up the account. On their website they have written it will not do that so there is your FALSE ADVERTISING guys!
There is a million better ways to build credit. Don't choose self

Date of experience: January 30, 2023
Texas
1 review
0 helpful votes
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What a great card
January 17, 2023

Awesome card experience. I'll definitely recommend it to others.

Date of experience: January 17, 2023
Texas
1 review
1 helpful vote
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It's been a Journey
January 14, 2023

I remember when I started the journey with self I started with a little faith but as I went on and taking the information they were providing me and follow the steps finally my credit score is where I it need it to be. Thank you SELF! P.S have trust and don't give up it's worth it.

Date of experience: January 14, 2023
Florida
1 review
3 helpful votes
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I was waiting for my money I did in there credit builder account. Not only did they not send it customer service was some Indian guy and was very rude. DO NOT US SELF BE WARNED!

Date of experience: January 12, 2023