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SellBrokeReviews 111

3.7

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SellBroke Reviews Summary

SellBroke has a rating of 3.7 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SellBroke most frequently mention customer service, business day and prepaid shipping. SellBroke ranks 9th among Laptops sites.

service
27
value
28
shipping
26
returns
15
quality
23

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Hana V.
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I was skeptical but after numerous calls to local businesses in my area that did not want to help me, I decided to give this site a try. Site was easy to use and I received payment within 2 business days after I shipped it. I received exact amount I was quoted online.

Date of experience: September 18, 2018
Massachusetts
1 review
1 helpful vote
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I was looking for a way to get some money for a pretty old laptop, but I didn't want to go through the hassle of trying to sell it on Ebay. I found this site, and was a bit worried it was a scam at first, but after some research, I found nothing to make me think it wasn't legit. I put in my computer specs, which was a bit confusing. They quoted me a totally fair price and sent me a shipping label via email right away. I had to provide my own shipping materials. After one week I received an email saying that the model I had entered for my computer was slightly off, and they adjusted my original quote down by $50. No problem, I was pretty confused by all the model details of my computer anyways, so that wasn't surprising. I confirmed that I was fine with the new offer, and they sent me my money via PayPal within a couple of hours. I would definitely recommend for anybody looking to get some money for an older computer that would be difficult to sell elsewhere.

Date of experience: August 11, 2018
New Mexico
1 review
8 helpful votes
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Shady company stole my computer and the insurance from the shipping when they lost my computer. Fell to this day they never respond to my emails or paid me for the insurance that was on my equipment. Do not use them

Date of experience: July 31, 2018
Maryland
1 review
8 helpful votes
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I spoke with Patrick the owner who was empathetic of my situation that my equipment is now damaged... lied to me multiple times and change his story to not incriminate himeslf, put the blame on me without confirmation that that was indeed the reason. The company does not insure their packages so if something happens you could be at a greater loss and Sellbroke will walk away unscathed. I reported them to the Better Business Bureau to help me in my case. I strongly recommend anyone else but this company because I would never want anyone to be treated like I was or to be put in the situation.

Date of experience: July 25, 2018
Indiana
1 review
2 helpful votes
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Best place...
July 17, 2018

This is a damn good web site and I will be more than happy to do business with the company again... both as a individual and as a business.

Date of experience: July 17, 2018
Florida
1 review
1 helpful vote
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Fast, fair, easy
May 30, 2018

Was wondering if they would be fair on a very clean item, based on their stated value. They nailed it. Price was very fair for a service. No hassle, easy. Nice job!

Date of experience: May 30, 2018
Texas
2 reviews
2 helpful votes
Follow Robert S.
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SellBroke is an Excellent organization. I had an old MacBookPro that had finally just given up and frankly wasn't worth trying to repair. (I think it was 10+ years old.) So, I logged in and described the device as fairly and accurately as I could. I received a quote from SellBroke, accepted it, shipped it to them (they paid for the UPS!) and literally by return email, was paid via PayPal the price they quoted. I couldn't be happier! Why keep "old broken electronics" around when SellBroke can and will take it off your hands in a wonderfully fair and equitable transaction. Thank you! Thank you! Thank you!

Date of experience: May 30, 2018
NL
2 reviews
1 helpful vote
Follow Tracy S.
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I work on computers off and on and this computer was toasted. I told them it was toast yet they still gave me a quote and stood behind it. What more can you ask. Communication was fast and very professional. You cannot go by what the computer was, have to go by how it is now.

Date of experience: April 10, 2018
Florida
1 review
2 helpful votes
Follow Brooke G.
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Many times you attempt to sell something online and the experience turns out to be less than pleasant. SellBroke does everything they promise---to buy a used electronic item for a fair price. It was easy and they provided a fair price for the used electronics. Expectations for a price higher than or equal to what you originally paid for the NEW device is ludicrous. The process is quick and easy. This is my second time using SellBroke. I am an IT professional and highly recommended them if you want a few extra dollars for devices that are sitting in your closet collecting dust.

Date of experience: April 10, 2018
Texas
1 review
1 helpful vote
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Outstanding
April 9, 2018

It could not have been any easier and the quote was quite fair. I had my payment within 4 days. Excellent work and I will be using this company again.

Date of experience: April 9, 2018
Virginia
1 review
2 helpful votes
Follow A W.
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Great Company.
March 22, 2018

Found the service through a Google Search. We had several older computers that we no longer needed, seamless quote on their website. One computer was not on their website and I requested them to give me a quote and it was on their website in a matter of minutes. Received my quote, they sent me a label, I shipped it out and within a matter of a few days we received payment. For us to have such a positive turnaround with this company I am not sure how they have people who review negatively. Just my opinion!

Date of experience: March 22, 2018
Illinois
1 review
4 helpful votes
Follow L L.
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Literally only suitable for those who are broke a f and are about to die from starvation.
Offers me $700 for less than a year old PC with 1080 TI, Intel i7 7700K and a Samsung NVMe Drive just to name a few of its components.

Date of experience: February 22, 2018
California
1 review
2 helpful votes
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Found Sellbroke service through a google search and gave it a try to sell my toshiba satellite. The whole process was just flawless and fast. I receive Ltd my quote and shipping label, packed everting up and 3 days later already received confirmation that my check is in the mail. So after Sellbroke received my laptop, the turn around time was an impressive 24h.

Date of experience: February 7, 2018
Florida
3 reviews
15 helpful votes
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Hello

We received your order. We received older model early 2011 not mid 2015: "Apple Macbook Pro 8,2 15 (Early 2011) A1286 MC723LL/A 2.2 GHz i7 750GB HDD Laptop".

This laptop doesn't boot at all even with our testing hard drive, it has bad motherboard. Also the screen is bad has vertical lines and power adapter is missing. Our online quote for this model in this condition is $10.

Please reply and confirm this message and we will send the payment asap.
Sincerely,

This was not the agreed upon price and the condition was documented and explained as a thermal expansion and contraction issue. The Display Lines ARE THERMAL.

I will not take $10 for a macbook pro.

Date of experience: January 12, 2018
North Carolina
2 reviews
5 helpful votes
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Legit Company
December 5, 2017

They are nice down to earth people they pay for your postage and they also let you know how much you are getting before you send the broken item. Great Customer service

Date of experience: December 5, 2017
Michigan
1 review
2 helpful votes
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Sellbroke.com
November 16, 2017

This site was great. They made the whole process incredibly easy. They were friendly, reliable, and communicated extremely well with me from the beginning to the end. I will definitely use them again.

Date of experience: November 15, 2017
New Jersey
1 review
7 helpful votes
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Terrible.
October 16, 2017

The person in charge of customer service is by far the hardest person to get to listen to the customer. He has a terrible attitude with customers. I will never do business here again.

They also did not send my phone back when requested stating "it had already been recycled".

Date of experience: October 16, 2017
Washington
1 review
3 helpful votes
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Fast and easy
July 28, 2017

I am very pleased, easy shipment and PayPal payment received day after they received my laptop. Very happy with this first transaction.

Date of experience: July 28, 2017
Illinois
2 reviews
2 helpful votes
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Had two laptops, both fairly old and not very powerful, was gonna sell for a total of $100. Many websites wouldnt even take them. I tried many other websites, and when they would take one, it was for very little money. I tried this website and was VERY surprised by the outcome of $170! I mailed them, and they received almost 2 weeks later, and when they did they told me neither looked new even though they had barely been used. I replied to the email, and told them that they looked brand new and i had taken pictures, and to my surprise the next day they had sent me the whole $170. I would recommend this website completely.

Date of experience: June 27, 2017
Nevada
1 review
2 helpful votes
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Sent off my broken laptop using a ups label they provided and received a check right away. Would definitely recommend this company!

Date of experience: May 23, 2017

From the business

Laptop Buyback, iPhone Buyback, Smart Phone Buyback, Electronics Buyback


sellbroke.com
Reno,, NV, United States