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SendMyBag Reviews Summary
SendMyBag has a rating of 4.7 stars from 1,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
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It's a great service to use to transport more than just travel luggage.
It may initially seem complicated to complete the paperwork, but it really isn't difficult and once done, it assures a fast and safe process to deliver your bag or parcel to it's destination. This is the second time that I have used the service and I was delighted with the service and availability of tracking information throughout! Brilliant service without having to leave home.
I had a perfect experience, quick, and secure. Easy website too
The process was easy from start to finish. Our bag arrived at our house sooner than expected.
I sent 3 boxes to Sweden and the collection and delivery could not have been smoother and trouble free
Filled in paperwork over the weekend with an easy straightforward online process. Collection was on Monday and box arrived at destinitation in UK by Thursday. Flawless.
We were travelling to Spain for a period of 6 months so needed to ship 2 large cases rather than have to bring them ourselves. Having found the SendMyBag website via Google we decided that they were probably our best option, and we weren't disappointed.
They collected the cases from our house on the day agreed and despite getting an email saying that the delivery may be 5 days later than originally agreed, they actually arrived bang on time, 2 days after we arrived.
We sent a 20kg and 30kg case, which cost a little over €100, probably less than we would've paid to bring them ourselves.
We wouldn't hesitate in using SendMyBag again.
They tried twice as I was not at the address. Two plates were broken but it was my fault not them.
Ordered labels and label holders and never received the latter
This was so much easier than Fedex. The website walked me through all the info that I would need to ship a suitcase to my daughter in Italy. She will be using it again to ship her bag back to the US.
Very good experience it all went very smoothly
Wood recommend and I would use again.
Kind regards Ms C McLaughlin
I have used send a bag on numerous occasions and will continue to do so. The website is easy to navigate and very efficient. They picked up my bag on the said day and they delivered it the next day.
I was looking to send a small case to Spain and I was very nervous about sending one but my fears were dispelled when I spoke to someone at customer service. Every time I phoned I was I spoke to someone who was very courteous polite and reassuring about my bag and that it was on its way. I had download the app which help me to track it. It arrived in good time at the destination the return journey did take a bit longer. But I was kept up todays every time I phone the company. So I would highly recommend them. I planned to use them new year
Everything about the pickup communication and ultimate delivery halfway across the world was easy
Fantastic service I used it to send my daughters clothes to her university halls.
Good service as always and quite fast. Never disappointed by Send My Bag!
Fast and good service, excellent experience! All the items were in good condition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Beverley,
Thank you for your review, I'm sorry to hear about the issues surrounding your postage.
I can't see any notes on your order to indicate that you brought the matter to our customer service team, but I'm thankful that you have raised this now. I will reach out to you directly so that we can discuss the non-receipt of your labels / label holders in further detail.
Thanks,
Darren
Send My Bag