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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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Product shipped and received well but the item doesn't completely fit me. It fit well on the hips but is too big and bumpy with pockets of bending material around the latches at the high waist. I am probably between sizes as I am losing weight. I can use it with other outfits but not the dress I was going for. Still will use it tho.
I put the wrong address and they changed it in no time to the correct address and it came the next day. Best service I've experienced especially around the holidays.
I was disappointed because your cool outfit needed a zipper... I could not get it over my bottom---the large black one.
The Red one was for my daughter. And she looked cool but it was way too long.
Unfortunately nether one worked out and I am returning them.
I did receive your suggestion note of keeping them and getting another one of your products. I don't think I'm doing that. But I will look at your site one more time. Thank you. Roseanna Wickliffe
My experience with the shape war is great. It has tummy control a little bit of butt lifting very comfortable very seamless perfect shape wear
I bought the One that $58 Bra. Without the wire and it is pushing down my chest FLAT.
But it says i can't return it when its washed well i try stuff specially Fabrics after i wash them. Now they're not useful because im not gonna walk around like of a very flat Chest. Worst i but 2 of them. But yet i cant return it. Just sucks. So its not worth to buy.
I have purchased items from you guys over the last year or so. I have also gotten a few from the store on amazon. They always work great in the beginning but even though I never put them in the dryer and wash them accordingly, it's like they wear out super fast. I know they fit me so I'm not stretching the material myself. It's unfortunate because I keep spending money on the same idea of things and only getting a few really good uses out of them.
I've purchased a swimsuit when I was 70 lbs heavier and it was my go-to swimsuit as it was high quality and supportive. I'm only buying new because I need a smaller size.
I received three and would like to exchange 2 of these. I can't figure out how to order the right size
The one that I wore on was very tight around the bottom but the cup size was too large. Your expertise is very much appreciated Thank you!
I've never in my 66 years thought I would ever find a secure coverage long line bra like my mother's long line bras from the 50's!
I love the real life presentations with all of your garments and bras! I can't wait to receive these secure fitted bras! I lost 76 pounds and my skin is loose every where, especially under my arm fat..
I received my product in a reasonable time frame & it was amazing as always. I previously purchased some shapers at the beginning of the year, but needed to size down so I ordered 2 more!
I ordered my items too small and I was able to exchange them hassle free and quickly.
My wife loved it. Wife and I go to the gym 5 times a week and she'll wear it 2-3 times while she uses the stair master and not when lifting weights.
I ordered a bootie lift garment, size XL. Everything thing I wear is XL, however this particular garment is super tight and uncomfortable. I have bought another type from your company with the same size and it worked perfectly and with that being said I would like to return or exchange.
Joy Armstrong I was looking for bras that I didn't have to hook due to surgical reasons and I found these bras to be what I thought I would need, but they constantly slide off of my shoulder.
I had ordered a product that I still have but can't use because it rolls down my back. I reached out and emailed the company about it after receiving the product and someone got back to me some time later which I can't remember the outcome at the moment but I wasn't able to return the item for something reason, I believe they were just allowing me to get a discount or something like that. Ive only worn the product once and still have it in hopes that one day I'll lose my back fat so it won't roll down. The only reason why I brought the product was because the reviews said that it wouldn't roll down and that was a complete lie and now that I think about it, the representative told me that I just needed to get a bigger size which I couldn't explain when I told her that I had gotten the size that fit me perfectly, it just rolls down in the back and won't stay up for nothing. It's so unflattering and I just don't wear it.
The beautiful quality and the attention to details to make sure the fit is excellent. And garments make me feel sexy because I look beautiful in my clothes.
Absolutely gorgeous. It's a great product everyone should at least try it once. I'm looking forward to doing more business with this company in the future.
I bought a gift that was the wrong size and color. Customer service quickly help to rectify the situation and to get my order shipped out to me.
One time before I ordered the wrong size. I wasn't returnable because it was an under garment so they sent me another in the right size
Best customer service team ever.
I ordered a waist shopper and needed to size up.
The customer service team responded during the Christmas season with a prompt exchange.
Hoping it helps in training my waist smaller.
Really big girl friendly options. It's crazy how so many places cater to the smaller women who really don't need to control as plus size woman. I'm happy with all the different options that smooth us and suck our stomach in but not make our backs look bigger lol thanks!
I love the products I ordered and they didn't take very long to arrive. They make my clothes fit better and are comfortable to wear.
It's one of the better quality shapewear items I have and I've tried several brands.
If you are a plus size customer, buyer beware. What they advertise as 3x is NOT. Sizes are way off for plus sizes.
Also, their return system is awful. Returns should be easy and they are not.
Quality of products looks good.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality