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ShapellxReviews 13,649

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,820
value
44
shipping
47
quality
3,449
This company responds to reviews on average within 1 day

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28,806 reviews

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California
1 review
0 helpful votes
Follow April G.
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This company is not a scam. I have been a customer with Shapellx for many years now and they really are one of the best! Their products are great! And good quality! I would definitely recommend.

Date of experience: December 26, 2025
Alabama
1 review
0 helpful votes
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Amazing
January 5, 2026

I'm placing my next order, it's amazing and fixed my issue with my dresses that I didn't put on for a long time. Thank you for the good quality

Date of experience: December 26, 2025
Tennessee
1 review
0 helpful votes
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Convenient
January 5, 2026

I love the ads for buying shapellx. They are so relatable. These are real women with real body images that need shaping or held smooth

Date of experience: December 26, 2025
Illinois
1 review
0 helpful votes
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Outstanding customer service.
January 5, 2026

I bought a gift that was the wrong size and color. Customer service quickly help to rectify the situation and to get my order shipped out to me.

Date of experience: December 26, 2025
Alaska
1 review
0 helpful votes
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Great quality
January 5, 2026
Updated review

Great quality, 2 items didn't fit quite as I hoped and am working with Customer Support to return/refund/exchange those 2 but I found my new favorite shapewear item which I'm ordering more of now!

Date of experience: December 26, 2025

Ive lost 130lbs in 11 months and desperately need support...
December 9, 2025
Previous review

Ive lost 130lbs in 11 months and desperately need support with loose skin and hopefully the items ordered will help me until surgery. At that point, after trying the brand, hope to also use their post-surgical compression. Fingers crossed 🤞

Date of experience: November 29, 2025
District of Columbia
1 review
0 helpful votes
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Best Shapewear Ever!
January 5, 2026

I have ordered a waist cincher, a high waisted shaping panty, and an Airslim Underwire pushup bra, and I am very satisfied with the way they make me look. I have recommended many friends and family members

Date of experience: December 26, 2025
Virginia
1 review
0 helpful votes
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Nice shapewear
January 5, 2026
Updated review

I bought two different types and one is more shapely than the other because it has more intricate closures but I look pretty good! I'm 63 inches 212 lbs and 32 in waist and I wear between 12-14 (Levi's for example)

Date of experience: December 26, 2025

Fast shipping and product as advertised

Date of experience: December 14, 2025
New York
1 review
0 helpful votes
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Purchased items b1g1. I needed shalwar for an event. It took nearly a month to arrive and they arrived separately on different days. When I inquired on live chat, the lady came off as dismissive and rude. She resent the order claiming it was lost, but my tracking said it never left the warehouse. She then ended the convo, no apology, nothing. The items were of good quality though, although their sizing is definitely smaller than other brands I've purchased shapewear from. I ordered a medium, which is my size in maiden form, but prob need more like an xl in shaplex.

Date of experience: December 26, 2025

My order still has not arrived
December 21, 2025
Previous review

My order still has not arrived

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
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Shipping issues with the carrier
January 5, 2026
Updated review

I'm very nervous ordering because the first time my package was lost, and the second time I was only lucky enough to find it left unattended in the lobby. I provided my apartment number, so I really wish the carrier would deliver the package directly to my door. I would also prefer delivery through UPS or FedEx to avoid these issues in the future.

Date of experience: December 26, 2025

Issue with delivery
December 11, 2025
Previous review

The delivery person left my package in the lobby by the mail room for the US Postal Service instead of bringing my package to my door. I almost lose my package. So therefore, I get a little nervous every time I order something from here.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Important item was missing.
January 5, 2026

My previous order was the first one and I ordered a few items but out of all the items there was one I really needed for an event. I was disappointed. I did email your company and the item was eventually replaced but unfortunately for me not on time for my event. I'm really hoping this time all my items are in the package. I loved everything piece I bought last time so I'm trying some different ones this time.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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Unbelievable shapewear!
January 5, 2026
Updated review

I've been looking for shapewear that wouldn't appear under my clothes, and discovered shapellx. The piece i purchased were shorts and did exactly what I needed it to do.

Date of experience: December 20, 2025

Easy to navigate and several options to choose from
December 20, 2025
Previous review

Easy to navigate and several options to choose from

Date of experience: December 10, 2025
Ohio
1 review
0 helpful votes
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Shipping
January 5, 2026

I give it a rating of 3 because it took so long to come. I'm hoping that this time around it will come here in a timely manner being that I paid for rush delivery.

Date of experience: December 26, 2025
Massachusetts
1 review
0 helpful votes
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Run big
January 5, 2026

The products run so big. I bought 3 different one. They were supposed to be my size but there were no snatches going on around my waist. I feel like the material didn't have enough support around the waist. I ended up giving all 3 of them away because I hate dealing with returning items if the company is not around.

Date of experience: December 26, 2025
Canada
1 review
0 helpful votes
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Great Product
January 5, 2026
Updated review

Love my new shapellx Air shorts! The reviews don't lie. This is the third shape product I have bought from the website and they are all great quality

Date of experience: December 26, 2025

Order came on time
December 20, 2025
Previous review

Great products so ordered again

Date of experience: December 10, 2025
Ohio
1 review
0 helpful votes
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I love these!
January 5, 2026
Updated review

My only set back... is I've only wore them twice, and I got a snag. How do I exchange? I really love these shapers, they are comfortable.

Date of experience: December 26, 2025

Thanks I'm so excited
December 20, 2025
Previous review

Thanks I'm so excited

Date of experience: December 10, 2025
Texas
1 review
0 helpful votes
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As Advertised
January 5, 2026
Updated review

I have purchased other shape wear online and was underwhelmed, but Shapellx really delivered! I love my purchase and will be getting more soon.

Date of experience: December 26, 2025

I'm hopeful that I have the results I've seen
December 21, 2025
Previous review

I'm hopeful that I have the results I've seen.

Date of experience: December 11, 2025
North Carolina
1 review
0 helpful votes
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Must have short torso.
January 5, 2026

Bought the shaper jumper with corset built-in. Not only did it accentuate bulges instead of smoothing out, but the bra cups couldn't even reach my chest. It fit like a wrestler suit.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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Liked the quality and design of the product; however, unfortunately, the size is too large for me, and it doesn't provide the fit I was expecting. Because of this, I would like to return the item.

I would appreciate your guidance on the return process.

Thank you very much for your support.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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Always pleased with my products.
January 5, 2026

I have several pieces and have never been disappointed. I keep ordering new pieces because I am losing weight and regardless of how I feel in my body, I look good with my Shapellx on.

Date of experience: December 26, 2025
Massachusetts
1 review
0 helpful votes
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The order came on time but I didn't try it on until yesterday Christmas Day and my own has holes. It just spoiled my day because that was what I wanted to put on. I already removed the tag because I believed it will fit well but about two holes on the side.

Date of experience: December 26, 2025

Waiting for delivery first
December 22, 2025
Previous review

Waiting for delivery first

Date of experience: December 12, 2025