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ShapellxReviews 13,479

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,802
value
44
shipping
47
quality
3,449
This company responds to reviews on average within 1 day

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28,696 reviews

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Pennsylvania
1 review
0 helpful votes
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This is only based on the ordering
January 3, 2026

I placed the order and it was supposed to come in 5-7 business days but ended up taking much longer. I did not receive my order in time for my event. I did not even open my package and am trying to return it. I requested a return and refund but have not yet heard back from customer service.

Date of experience: December 24, 2025
North Carolina
1 review
0 helpful votes
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Product is as advertised!
January 3, 2026

The product is exactly as advertised. I wear a medium and the medium fits perfectly, but I will say it is a little snug around the crouch area so i leave it unzipped down there for comfort. Overall great product, great quality, and will purchase more products.

Date of experience: December 24, 2025
Massachusetts
1 review
0 helpful votes
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Customer service is excellent!
January 3, 2026
Updated review

I really like this Shapewear and haven't had any issues with it until my last purchases. I did not like the Faja or the stockings. I reached out by email and got a quick reply from customer service, who sorted out my problem, offered me a gift card, and credited my account. Everything went smoothly, and I even bought two more of the only one seamless shapewear and I'm also going to get the leggings. I tried this time around. I just don't love the stocking—that's the only reason I returned it.

Date of experience: December 24, 2025

I have no complaints with this company. Quality of Shapeware is made well.

Date of experience: December 9, 2025
Georgia
1 review
0 helpful votes
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Great experience
January 3, 2026
Updated review

I purchased my shaped legs way too big before and it was an easy exchange process. I really appreciate it and I love my product.

Date of experience: December 24, 2025

I like seeing bigger girls
December 22, 2025
Previous review

I like seeing bigger girls

Date of experience: December 12, 2025
Florida
1 review
0 helpful votes
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Great Company with Great Products.
I have purchased shape wear and bras for 3 years now. I have never been disappointed with each product I choose.

Date of experience: December 24, 2025
Alabama
1 review
0 helpful votes
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Idon't like the return policy.
January 3, 2026

I ordered the under I'm not sure if it's called that. They're panties with support. They rise up my bahine LITERALLY THE ENTIRE TIME! It was HORRIBLE. I've NEVER worn them again of that tells you anything. I'd have to pay to return them so I just kept them. Waste of money.

Date of experience: December 24, 2025
Pennsylvania
1 review
0 helpful votes
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Love, love, love my Shapellx's
January 3, 2026
Updated review

Though, I haven't yet worn either item I ordered, but just trying out them on, I can tell that they are going to work well for me. The products are true to their decriptions.

Date of experience: December 24, 2025

Easy to navigate the site
December 21, 2025
Previous review

Easy to navigate the site. Very clear wording.

Date of experience: December 11, 2025
Missouri
1 review
0 helpful votes
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The best shape wear ever purchased
January 3, 2026

I've been hooked on Shapellx since my very first purchase! Everytime someone asks me about good shape wear this is the first name out of my mouth

Date of experience: December 24, 2025
Michigan
1 review
0 helpful votes
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I love the Oyster Shell tanks. They stay down with the rubber on the bottom rib of the garment. I love that I don't have to wear a bra & a tank top. Supportive & smooths everything out- very versatile that I can throw a work blazer or flannel over it.

Date of experience: December 23, 2025
Mississippi
1 review
0 helpful votes
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Smooth and free
January 2, 2026
Updated review

Everything is great and the way it makes me feel but what I'm trying to do now is to get my right size bra so I can hide the fat in my back and smooth all the lump out so I really need my shapellx bra

Date of experience: December 18, 2025

I like the way it make me look and feel
December 21, 2025
Previous review

I place my order it came in 5 days, tried it on it fit and I like the way it look on me

Date of experience: December 11, 2025
California
1 review
0 helpful votes
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Better than I expected
January 2, 2026

It's so so much better than I had expected it to be. It fits like a glove! I didn't go by the site's measurements although I'm bigger on my lower body and smaller upper, it helped to stay true to my size. The fabric is so soft and breathable, amazing quality

Date of experience: December 23, 2025
Illinois
1 review
0 helpful votes
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Need to contact to return both items I purchased... don't know why it became so uncomfortable that I had to come home and take it off!

Date of experience: December 23, 2025
Texas
1 review
0 helpful votes
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Waiting on return ticket
January 2, 2026

I've received my order and am returning 2 of the 3 items I purchased. Customer service is asking about how you did and I am still waiting for a return ticket I requested days ago

Date of experience: December 23, 2025
Virginia
1 review
0 helpful votes
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I love everything about shapellex
January 2, 2026

I've been ordering from you all for a while and have never had an issue. I tell my friends about you all the time. Keep doing what you're doing!

Date of experience: December 23, 2025
TT
1 review
0 helpful votes
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Good Experience
January 2, 2026

Service was great. Had an item that was out of stock and as soon as the new arrived it was delivered with no issues. I would definitely recommend and purchase again.

Date of experience: December 23, 2025
Florida
1 review
0 helpful votes
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Not happy
January 2, 2026

I received my merchandise. Nothing fit. I've tried to contact your company several times via the contact number to no avail. I could not figure out from your website how to do a return. This is very frustrating.

Date of experience: December 23, 2025
Illinois
1 review
0 helpful votes
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I bought the shapellx air slim bra and it is everything
January 2, 2026
Updated review

I love love shapellx they are very professional and thier professional products are top tier I will always ship with shapellx for all my body shaping needs

Date of experience: December 23, 2025

I love shapellx products!
December 18, 2025
Previous review

I have always had a positive shopping experience when ordering from shapellx i wouldn't ordering from anywhere else

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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The zipper keeps popping open
January 2, 2026

I love the ease of putting on but sometimes I can't connect all the hooks. When I bend over the zipper pops open where the hooks don't fasten. Ugh. Frustrating to me because I am fully dressed and have to carry on and hope the rest holds it together, which it does. Thank God!

Date of experience: December 23, 2025
Georgia
1 review
0 helpful votes
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Wow!
January 2, 2026

This product does exactly what it says it does. I was very surprised that it didn't roll down. It kept everything in place and it was comfortable. I should've sized up.

Date of experience: December 23, 2025
California
1 review
0 helpful votes
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Do not love...
January 2, 2026

I'm disappointed in the product - I had to order a size that fit my waist measurements, but then it fits me nowhere else (loose and baggy in the legs). I wish you could order to your body shape. I also ordered the waist cincher, but it's too small. Just really disappointed

Date of experience: December 23, 2025