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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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I placed the order and it was supposed to come in 5-7 business days but ended up taking much longer. I did not receive my order in time for my event. I did not even open my package and am trying to return it. I requested a return and refund but have not yet heard back from customer service.
The product is exactly as advertised. I wear a medium and the medium fits perfectly, but I will say it is a little snug around the crouch area so i leave it unzipped down there for comfort. Overall great product, great quality, and will purchase more products.
I really like this Shapewear and haven't had any issues with it until my last purchases. I did not like the Faja or the stockings. I reached out by email and got a quick reply from customer service, who sorted out my problem, offered me a gift card, and credited my account. Everything went smoothly, and I even bought two more of the only one seamless shapewear and I'm also going to get the leggings. I tried this time around. I just don't love the stocking—that's the only reason I returned it.
I have no complaints with this company. Quality of Shapeware is made well.
I purchased my shaped legs way too big before and it was an easy exchange process. I really appreciate it and I love my product.
Great Company with Great Products.
I have purchased shape wear and bras for 3 years now. I have never been disappointed with each product I choose.
I ordered the under I'm not sure if it's called that. They're panties with support. They rise up my bahine LITERALLY THE ENTIRE TIME! It was HORRIBLE. I've NEVER worn them again of that tells you anything. I'd have to pay to return them so I just kept them. Waste of money.
Though, I haven't yet worn either item I ordered, but just trying out them on, I can tell that they are going to work well for me. The products are true to their decriptions.
Easy to navigate the site. Very clear wording.
I've been hooked on Shapellx since my very first purchase! Everytime someone asks me about good shape wear this is the first name out of my mouth
I love the Oyster Shell tanks. They stay down with the rubber on the bottom rib of the garment. I love that I don't have to wear a bra & a tank top. Supportive & smooths everything out- very versatile that I can throw a work blazer or flannel over it.
Everything is great and the way it makes me feel but what I'm trying to do now is to get my right size bra so I can hide the fat in my back and smooth all the lump out so I really need my shapellx bra
I place my order it came in 5 days, tried it on it fit and I like the way it look on me
It's so so much better than I had expected it to be. It fits like a glove! I didn't go by the site's measurements although I'm bigger on my lower body and smaller upper, it helped to stay true to my size. The fabric is so soft and breathable, amazing quality
Need to contact to return both items I purchased... don't know why it became so uncomfortable that I had to come home and take it off!
I've received my order and am returning 2 of the 3 items I purchased. Customer service is asking about how you did and I am still waiting for a return ticket I requested days ago
I've been ordering from you all for a while and have never had an issue. I tell my friends about you all the time. Keep doing what you're doing!
Service was great. Had an item that was out of stock and as soon as the new arrived it was delivered with no issues. I would definitely recommend and purchase again.
I received my merchandise. Nothing fit. I've tried to contact your company several times via the contact number to no avail. I could not figure out from your website how to do a return. This is very frustrating.
I love love shapellx they are very professional and thier professional products are top tier I will always ship with shapellx for all my body shaping needs
I have always had a positive shopping experience when ordering from shapellx i wouldn't ordering from anywhere else
I love the ease of putting on but sometimes I can't connect all the hooks. When I bend over the zipper pops open where the hooks don't fasten. Ugh. Frustrating to me because I am fully dressed and have to carry on and hope the rest holds it together, which it does. Thank God!
This product does exactly what it says it does. I was very surprised that it didn't roll down. It kept everything in place and it was comfortable. I should've sized up.
I'm disappointed in the product - I had to order a size that fit my waist measurements, but then it fits me nowhere else (loose and baggy in the legs). I wish you could order to your body shape. I also ordered the waist cincher, but it's too small. Just really disappointed
Answer: They are legit. I purchased from them. The item was as described and is excellent quality