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ShapellxReviews 13,940

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,856
value
45
quality
3,450
This company responds to reviews on average within 1 day

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29,010 reviews

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Virginia
2 reviews
0 helpful votes
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Perfect
August 16, 2021
Updated review

Second time ordering awesome fabric so far so good awesome feel it's soft and fits my body great. Love this company will be ordering again very soon

Date of experience: August 16, 2021

Second time ordering awesome fabric so far so good
July 25, 2021
Previous review

Second time ordering awesome fabric so far so good

Date of experience: July 25, 2021
Virginia
1 review
0 helpful votes
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Good items for plus size women
August 15, 2021
Updated review

It was good. Nice selection of items. Love the items for plus size women.

Date of experience: August 15, 2021
Shapellx U. — Shapellx Rep
over a year old

Yasss! Thanks for sharing your input and stay awesome, boo!


It was good
July 25, 2021
Previous review

It was good. Nice selection of items. Love the items for plus size women.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
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Nice body shaper
August 15, 2021
Updated review

Very easy and fast to place an order, and I received it very fast

Date of experience: August 15, 2021

Very easy and fast to place an order
July 24, 2021
Previous review

Very easy and fast to place an order

Date of experience: July 24, 2021
Tennessee
1 review
0 helpful votes
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Real n Classy
August 15, 2021
Updated review

So easy and clear info on the purchasing process. I knew exactly what to expect. Thank you!

Date of experience: August 15, 2021

So easy and clear info on the purchasing process
July 23, 2021
Previous review

So easy and clear info on the purchasing process. I knew exactly what to expect. Thank you!

Date of experience: July 23, 2021
Maryland
1 review
0 helpful votes
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Great!
August 15, 2021
Updated review

The hardest thing was selecting which one I wanted!

Date of experience: August 15, 2021

The hardest thing was selecting which one I wanted!
July 25, 2021
Previous review

The hardest thing was selecting which one I wanted!

Date of experience: July 25, 2021
Georgia
1 review
0 helpful votes
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Love the quality and comfort
August 14, 2021

I love the product they are great quality and very comfortable to wear. Most shapewear that I have bought in the past roll up and feel uncomfortable but when they say where I can wear all day.

Date of experience: August 14, 2021
Georgia
2 reviews
1 helpful vote
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Love it!
August 13, 2021
Updated review

I love my new shaper so well that I'm ordering my friend one and more items for me. It holds you firmly yet comfortably. I can do squats in it... thats how comfortable. Its made out of good material... its definitely not cheap flimsy material. The legs stay in place and don't roll up. I love it! Highly recommend!

Date of experience: August 13, 2021

I love my new shaper so well that I'm ordering my friend...
July 23, 2021
Previous review

I love my new shaper so well that I'm ordering my friend one and more items for me. It holds you firmly yet comfortably. I can do squats in it... thats how comfortable. Its made out of good material... its definitely not cheap flimsy material. The legs stay in place and don't roll up. I love it! Highly recommend!

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Fabulous!
August 13, 2021
Updated review

I just love how your order arrives in a timely Fashion and how The QUALITY and Material feels so Plush on the Skin

Date of experience: August 13, 2021

I just love how your order arrives in a timely Fashion...
July 21, 2021
Previous review

I just love how your order arrives in a timely Fashion and how The QUALITY and Material feels so Plush on the Skin

Date of experience: July 21, 2021
Georgia
1 review
0 helpful votes
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... wrong size.
August 13, 2021
Updated review

... shape wear was the wrong size... products have been returned.

Date of experience: August 13, 2021

...
July 23, 2021
Previous review

... so far so good! Can't wait until my order arrives! Hella excited

Date of experience: July 23, 2021
Florida
1 review
0 helpful votes
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Nice!
August 13, 2021
Updated review

Nice site easy to navigate. Received item ahead if schedule and love the silhouette it creates

Date of experience: August 13, 2021

Nice site easy to navigate
July 23, 2021
Previous review

Nice site easy to navigate

Date of experience: July 23, 2021
Texas
2 reviews
0 helpful votes
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Love it!
August 12, 2021
Updated review

Very fast delivery, good quality material. Will definitely recommend to family and friends.

Date of experience: August 12, 2021

The Best Shapellx wear ever!
September 10, 2021
Previous review

Love my shapewear, will recommend to family and friends! The best quality shapewear! It is so firm and has a stretchy material.

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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It wasn't the right size
August 12, 2021
Updated review

Was quick and easy especially w my Amazon account but it wasn't the right size so I need to get it exchanged

Date of experience: August 12, 2021

Was quick and easy especially w my Amazon account
July 21, 2021
Previous review

Was quick and easy especially w my Amazon account

Date of experience: July 21, 2021
Wisconsin
1 review
0 helpful votes
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Saadiq-Rudd
August 12, 2021
Updated review

Great very easy and payment options are great thanks

Date of experience: August 12, 2021

Great very easy and payment options are great thanks
July 22, 2021
Previous review

Great very easy and payment options are great thanks

Date of experience: July 22, 2021
Illinois
1 review
0 helpful votes
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Love love the shapllx
August 12, 2021

The best shape ware I've ever had I look fabulous in my dresses

Date of experience: August 12, 2021
Maryland
1 review
0 helpful votes
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2nd Time was a charm!
September 11, 2021
Updated review

I received the wrong item last time... the company quickly sent the correct garment. Im extremely pleased!
#Accurate and Timely

Date of experience: August 12, 2021
Shapellx U. — Shapellx Rep
over a year old

This just made our hearts flutter. Thank you for sharing this love lots!


Quick and easy
July 22, 2021
Previous review

Quick and easy

Date of experience: July 22, 2021
Minnesota
1 review
0 helpful votes
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Well made product
August 10, 2021
Updated review

Great website. Set up well to easily find what I was looking for and compare different products easily

Date of experience: August 10, 2021
Shapellx U. — Shapellx Rep
over a year old

WOW! Thank you for making us smile. Stay safe!


Great website
July 20, 2021
Previous review

Great website. Set up well to easily find what I was looking for and compare different products easily

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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The products were easy to find. The website was easy to navigate through.

Date of experience: August 10, 2021

The products were easy t find
July 20, 2021
Previous review

The products were easy t find. The website was easy to navigate through.

Date of experience: July 20, 2021
Alabama
1 review
0 helpful votes
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It's damaged and I can't speak with a representative

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2021

It's damaged and I can't speak with a representative
September 6, 2021
Previous review

It's damaged and I can't speak with a representative

Date of experience: August 7, 2021
Ohio
1 review
0 helpful votes
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One of the best choices I've ever made!
August 10, 2021
Updated review

Everything was easy to find! And I loved the results I saw!

Date of experience: August 10, 2021

Everything was easy to find!
July 22, 2021
Previous review

Everything was easy to find! And I loved the results I saw!

Date of experience: July 22, 2021
New York
1 review
0 helpful votes
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They're trying
September 8, 2021

Your size chart is way off. Shipping got messed up by FedEx. And I'm waiting on a exchange labeled

UPDATE 8/11/21:
So customer service reached out to me after reading my review stating want to fix the problem and is currently offering to send me the correct size. IF I receive a new I will come back with an another review

Date of experience: August 9, 2021