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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very helpful. Returned item. Trying to get refund. Charges or still being taken out of pay pal card.
Pretty smooth experience, arrived quick and exactly what I ordered.
Love it! Have just what I was looking for and easy going through the site to find it
Love it! Have just what I was looking for and easy going through the site to find it
So easy and great to follow. Very informational with every piece displayed on the site
So easy and great to follow. Very informational with every piece displayed on the site
Very quick and easy wear. It was surprisingly comfortable and did exactly as it was claimed to do.
Poor Communication. Poor Customer Service. The emails that they send it seems like they don't actually read the messages they just respond generically in which is why I feel this process is taking longer than need be.
This shape wear really snatches you in and stays in place while you're moving around! Oh, and it gives the booty a nice boost! This thing is made with quality materials and really is a great product. I high recommend.
Excited to receive my product! Ready to use! Glad I found this product at such a good price & great quality!
No, it was a bad fit. But, attractive. Looks effective.
VERY EASY CHECK OUT. THE BEST SHAPE WEAR EVER. I WILL PASS THIS INFORMATION TO MY FRIEND AND FAMILY.
Easy ordering. VERY EFFECTIVE. Satisfied with this product! Since I began wearing it everyday for at least 8 hrs a day, during my workday, I have already seen amazing results! I LOVE THIS WAIST TRAINER!
Love the product, and will recommend this company to others
Love the product, and will recommend this company to others
I was able to quickly find what I was looking for. I love the true fit and the material. I will definitely be shopping with Shapellx again!
I was able to quickly find what I was looking for.
It was to navigate through and easy to checkout. I had no issues finding what I needed.
It was to navigate through and easy to checkout.
Poor Customer service repeatedly. How can I return the item
They are not good with communication. Take days for someone to contract you back
They are not good with communication
Love the fit of sexy and smooth and really the opening crouch of the body shaper, especially when I have to go to the restroom, it has to be quick. I prayed that this would work well for me, especially in the ladies room. And it does for the most part. There are time when it's not a "straight shoot", otherwise I love it. Smooth.
Very easy, especially the size chart.
I recently did a review on shapellx, and they offered me a gift of a new shapewear of my choice and color. I received my gift in good time and I love this one also. I'm so glad I was offered the gift because I purchased 3 different shapewear that I could not wear to do want the others do for my body. So I really appreciate the gift you guys offered for my inconvenience. THANKS SO MUCH SHAPELLX!
My shopping experience was ok because I've spent a lot of money shopping shapellx and I can only get $20 off which I think I should get no less than $30 off because of all the money I've spent on this site
I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.
I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members