business logo of Shapellx

ShapellxReviews 14,294

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey star
grey star
grey star
grey star
grey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,869
value
45
quality
3,450
This company responds to reviews on average within 2 days

Instant Feedback

29,347 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Lakesha U.
Unfollow Lakesha U.
Share Review
Report Review

Love the shapewear I received
August 19, 2021
Updated review

I recently did a review on shapellx, and they offered me a gift of a new shapewear of my choice and color. I received my gift in good time and I love this one also. I'm so glad I was offered the gift because I purchased 3 different shapewear that I could not wear to do want the others do for my body. So I really appreciate the gift you guys offered for my inconvenience. THANKS SO MUCH SHAPELLX!

Date of experience: August 19, 2021

My shopping experience was ok because I've spent a...
August 28, 2021
Previous review

My shopping experience was ok because I've spent a lot of money shopping shapellx and I can only get $20 off which I think I should get no less than $30 off because of all the money I've spent on this site

Date of experience: July 29, 2021
North Carolina
1 review
1 helpful vote
Follow Kimberly E.
Unfollow Kimberly E.
Share Review
Report Review

It's to small couldn't even fit it. Not true to size.
September 16, 2021
Updated review

I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2021

I tried to cancel and couldn't contact you because...
August 27, 2021
Previous review

I tried to cancel and couldn't contact you because I got the wrong size, now I'm stuck with a item I can't use.

Date of experience: July 28, 2021
New York
1 review
0 helpful votes
Follow SCIENCIA J.
Unfollow SCIENCIA J.
Share Review
Report Review

I like my shaper but it's a little long for my torso
August 17, 2021
Updated review

It was Great. Glad it came up on my feed. Product arrived fast

Date of experience: August 17, 2021

It was Great
August 2, 2021
Previous review

It was Great. Glad it came up on my feed

Date of experience: August 2, 2021
North Carolina
3 reviews
0 helpful votes
Follow Genine V.
Unfollow Genine V.
Share Review
Report Review

I love It!
August 17, 2021
Updated review

I love that they have shapers and waist trainers for all shapes and sizes I just hope it works. I am getting fit for a wedding in the Dominican republic.

Date of experience: August 17, 2021

I love that they have shapers and waist trainers for...
July 27, 2021
Previous review

I love that they have shapers and waist trainers for all shapes and sizes I just hope it works. I am getting fit for a wedding in the Dominican republic.

Date of experience: July 27, 2021
Washington
2 reviews
0 helpful votes
Follow Gwendolyn U.
Unfollow Gwendolyn U.
Share Review
Report Review

Enjoying the product
August 17, 2021
Updated review

The product came fast as expected and I was happy it did

Date of experience: August 17, 2021

Fast and easy
July 27, 2021
Previous review

Fast and easy

Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
Follow Sheena A.
Unfollow Sheena A.
Share Review
Report Review

Shapellx
August 17, 2021
Updated review

Very User friendly and worth it. Did not have a issue around the site and item delivered

Date of experience: August 17, 2021

User friendly
July 27, 2021
Previous review

User friendly

Date of experience: July 27, 2021
Virginia
1 review
0 helpful votes
Follow Vanessa W.
Unfollow Vanessa W.
Share Review
Report Review

I would recommend!
September 16, 2021
Updated review

My shopping experience was easy and fast they accepted many different forms of payment!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2021

My shopping experience was not good
September 15, 2021
Previous review

My shopping experience was not good

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
Follow Chenita Z.
Unfollow Chenita Z.
Share Review
Report Review

Helpful
August 17, 2021
Updated review

Easy ordering, fast delivery, light packaging. Give a good sizing chart.

Date of experience: August 17, 2021
Shapellx U. — Shapellx Rep
over a year old

Yasss! Thanks for sharing your input and stay awesome, boo!


Easy ordering
July 26, 2021
Previous review

Easy ordering

Date of experience: July 26, 2021
Minnesota
1 review
0 helpful votes
Follow Naeema O.
Unfollow Naeema O.
Share Review
Report Review

Amazing!
August 16, 2021
Updated review

This sucks me in perfectly! I don't have a round belling but it's instead flat!

Date of experience: August 16, 2021

Awesome reviews
July 26, 2021
Previous review

Awesome reviews

Date of experience: July 26, 2021
New York
1 review
0 helpful votes
Follow Raynessa J.
Unfollow Raynessa J.
Share Review
Report Review

Payment
September 15, 2021
Updated review

Had a slight issue but they reached out to me and resolved it

Date of experience: August 16, 2021

Simply easy
July 26, 2021
Previous review

Simply easy

Date of experience: July 26, 2021
California
1 review
0 helpful votes
Follow DeSean O.
Unfollow DeSean O.
Share Review
Report Review

Cool
August 16, 2021
Updated review

Just a amazing experience. I loved the reviews as well. The check out lost me a bit, but i got it together and my shapewear is on the way.

Date of experience: August 16, 2021

Just a amazing experience
July 26, 2021
Previous review

Just a amazing experience. I loved the reviews as well. The check out lost me a bit, but i got it together and my shapewear is on the way.

Date of experience: July 26, 2021
Virginia
2 reviews
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Share Review
Report Review

Perfect
August 16, 2021
Updated review

Second time ordering awesome fabric so far so good awesome feel it's soft and fits my body great. Love this company will be ordering again very soon

Date of experience: August 16, 2021

Second time ordering awesome fabric so far so good
July 25, 2021
Previous review

Second time ordering awesome fabric so far so good

Date of experience: July 25, 2021
Virginia
1 review
0 helpful votes
Follow Rita L.
Unfollow Rita L.
Share Review
Report Review

Good items for plus size women
August 15, 2021
Updated review

It was good. Nice selection of items. Love the items for plus size women.

Date of experience: August 15, 2021
Shapellx U. — Shapellx Rep
over a year old

Yasss! Thanks for sharing your input and stay awesome, boo!


It was good
July 25, 2021
Previous review

It was good. Nice selection of items. Love the items for plus size women.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
Follow Wendy O.
Unfollow Wendy O.
Share Review
Report Review

Nice body shaper
August 15, 2021
Updated review

Very easy and fast to place an order, and I received it very fast

Date of experience: August 15, 2021

Very easy and fast to place an order
July 24, 2021
Previous review

Very easy and fast to place an order

Date of experience: July 24, 2021
Tennessee
1 review
0 helpful votes
Follow Nichole E.
Unfollow Nichole E.
Share Review
Report Review

Real n Classy
August 15, 2021
Updated review

So easy and clear info on the purchasing process. I knew exactly what to expect. Thank you!

Date of experience: August 15, 2021

So easy and clear info on the purchasing process
July 23, 2021
Previous review

So easy and clear info on the purchasing process. I knew exactly what to expect. Thank you!

Date of experience: July 23, 2021
Maryland
1 review
0 helpful votes
Follow Felicia Y.
Unfollow Felicia Y.
Share Review
Report Review

Great!
August 15, 2021
Updated review

The hardest thing was selecting which one I wanted!

Date of experience: August 15, 2021

The hardest thing was selecting which one I wanted!
July 25, 2021
Previous review

The hardest thing was selecting which one I wanted!

Date of experience: July 25, 2021
Georgia
1 review
0 helpful votes
Follow Maria Y.
Unfollow Maria Y.
Share Review
Report Review

Love the quality and comfort
August 14, 2021

I love the product they are great quality and very comfortable to wear. Most shapewear that I have bought in the past roll up and feel uncomfortable but when they say where I can wear all day.

Date of experience: August 14, 2021
Georgia
2 reviews
1 helpful vote
Follow Stacy Z.
Unfollow Stacy Z.
Share Review
Report Review

Love it!
August 13, 2021
Updated review

I love my new shaper so well that I'm ordering my friend one and more items for me. It holds you firmly yet comfortably. I can do squats in it... thats how comfortable. Its made out of good material... its definitely not cheap flimsy material. The legs stay in place and don't roll up. I love it! Highly recommend!

Date of experience: August 13, 2021

I love my new shaper so well that I'm ordering my friend...
July 23, 2021
Previous review

I love my new shaper so well that I'm ordering my friend one and more items for me. It holds you firmly yet comfortably. I can do squats in it... thats how comfortable. Its made out of good material... its definitely not cheap flimsy material. The legs stay in place and don't roll up. I love it! Highly recommend!

Date of experience: July 23, 2021
California
1 review
0 helpful votes
Follow Kioko O.
Unfollow Kioko O.
Share Review
Report Review

Fabulous!
August 13, 2021
Updated review

I just love how your order arrives in a timely Fashion and how The QUALITY and Material feels so Plush on the Skin

Date of experience: August 13, 2021

I just love how your order arrives in a timely Fashion...
July 21, 2021
Previous review

I just love how your order arrives in a timely Fashion and how The QUALITY and Material feels so Plush on the Skin

Date of experience: July 21, 2021
Georgia
1 review
0 helpful votes
Follow Erica W.
Unfollow Erica W.
Share Review
Report Review

... wrong size.
August 13, 2021
Updated review

... shape wear was the wrong size... products have been returned.

Date of experience: August 13, 2021

...
July 23, 2021
Previous review

... so far so good! Can't wait until my order arrives! Hella excited

Date of experience: July 23, 2021