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The company exhibits significant challenges in customer service, particularly regarding order fulfillment and responsiveness to complaints. Many customers express frustration over undelivered items and a perceived lack of support when issues arise. Despite these concerns, there may be potential for product quality, as some customers are willing to give the company another chance. However, the overarching sentiment reflects a growing dissatisfaction and a lack of trust, prompting customers to advise caution to others. Addressing these service shortcomings could be crucial for improving overall reputation and customer loyalty.
This summary is generated by AI, based on text from customer reviews
I order the shirt below and it never arrived at my address. Even though the company said it was delivered, me telling them it did not arrive was not good enough. Never tried to work anything out. I decided I would give them a 2nd shot and never received that shirt. I waisted two orders on this company. Never will I shop from this company and I will advise all to be careful with them. What a rip off.