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ShopAmerock.comReviews 105

3.8

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ShopAmerock.com Reviews Summary

ShopAmerock.com has a rating of 3.8 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAmerock.com most frequently mention customer service, timely manner and old ones. ShopAmerock.com ranks 35th among Furniture sites.

service
8
value
9
shipping
9
returns
2
quality
9

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New York
1 review
0 helpful votes
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Cabinet pulls
December 22, 2020

Only ordered on cabinet pull and one cabinet hinge to make sure I liked them. I was happy with that order and ordered the rest for my entire kitchen. Very nice quality. Order shipped quickly.

Date of experience: December 21, 2020
Kansas
1 review
2 helpful votes
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Don't try and return
December 21, 2020

Difficult company to deal with in regards to returns. No communication and they want you to pay for shipping and a 20 percent restocking fee. I have never had someone charge a fee!

Date of experience: December 21, 2020
Massachusetts
1 review
3 helpful votes
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Kitchen Remodel
December 20, 2020

Love love love my new kitchen. The Amerock cabinet pulls I ordered are very high quality and look spectacular. Thank you!

Date of experience: December 20, 2020
California
1 review
0 helpful votes
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I was very pleased with my order and got it in just a few days. Exactly what I wanted and much less expensive than anywhere else.

Date of experience: December 18, 2020
Colorado
1 review
0 helpful votes
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Fast Delivery
December 17, 2020

These knobs came quickly which was super great.
My reason for 4 stars was due to part of our order missing. We did have to call twice to receive the missing part of the order but over all it was very painless getting them to correct the mistake.
Would recommend if asked by a friend or family member.

Date of experience: December 17, 2020
Texas
1 review
0 helpful votes
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Cabinet knobs and pulls
December 13, 2020

It exceeded my expectations, the quality was very good and I love that the champagne color was subtle. It fit perfectly with my white cabinets.

Date of experience: December 13, 2020
Colorado
1 review
0 helpful votes
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Perfect
December 13, 2020

Easy ordering and delivery. Kitchen cabinet knobs and pulls are perfect. Looked just like the picture. What I appreciated was my local big box store was out of stock on items - so I went right to the manufacturer and received excellent service with the same in stock items at the same price.

Date of experience: December 13, 2020
Texas
1 review
0 helpful votes
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Customer service advised me that the hardware I ordered was out of stock but should be in on December 22nd - we shall see

Date of experience: December 13, 2020
West Virginia
2 reviews
0 helpful votes
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3/8 hinges for cabinet
December 13, 2020

Just as advertised! Everything looks great on my cabinets with easy installation. Great turnaround time.

Date of experience: December 13, 2020
Wisconsin
1 review
0 helpful votes
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We are so glad we found Amerock products. They are very high quality. And they have great customer service. They accidently sent us the wrong knob, but replaced it quickly.

Date of experience: December 6, 2020
Utah
1 review
0 helpful votes
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I found the handles and hinges that I wanted and now that they are mounted on the cabinets, they look so classy!
The site was easy to negotiate and everything was just as described. We have really upgraded the look of our kitchen, just with the handles and hinges.

Date of experience: December 3, 2020
Pennsylvania
1 review
0 helpful votes
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Black cabinet hardware
December 2, 2020

The site was super easy to use. Was able to find the hinges, knobs, and handles I was looking for and they all came within a week. With no issues.

Date of experience: December 2, 2020
Washington
1 review
0 helpful votes
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These white marble pulls with champagne trim are beautiful against my dark chocolate painted pantry and ties with my white marble counters. So lovely.

Date of experience: December 2, 2020
Missouri
1 review
17 helpful votes
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Kitchen knobs & handles
November 30, 2020

We remodeled our kitchen about 12 years ago and I had picked out the most beautiful leaf design knobs. Well we added a few more cabinets and I couldn't find the same knobs in any of the box stores, so I went on line and searched for about a week and then I found them at Amerock.com. They are exactly what I was looking for. Thank you so much Amerock.

Date of experience: November 30, 2020
Washington
1 review
0 helpful votes
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Hinges
November 27, 2020

I refinished kitchen cabinets and needed new hinges. Went to all the local home improvement places with no luck in finding the right size. Stopped by a kitchen remodel store. The service manager was very helpful. He identified the hinge as an "Amerock." The only negative is the length of time it takes to get your order. I ordered them Nov 13 and they arrived Nov 25. The staff must be "tele-working"

Date of experience: November 27, 2020
Florida
1 review
0 helpful votes
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Very disappointed with customer service, I have to call over and over and no one let me know one of the items was in back order and I still don't have an estimated time to be receive.

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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Wonderful service
November 23, 2020

The inside sales people at ShopAmerock (knobs4less) were so helpful. I TWICE miscounted the number OF KNOBS I needed and they patiently revised my order. They ended up shipping three times and the orders arrived promptly and in good condition.

I recommend this business without reservation.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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EASY ORDER
November 23, 2020

Am not an expertise on online ordering, but you offer fast, easy and direct instructions to order. Happy with products. Good quality, good price.

Date of experience: November 23, 2020
Wisconsin
1 review
0 helpful votes
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NewKnobs
August 31, 2020

Outstanding selection on-line; fast shipping; quality product. The box says I need to add 38 more characters to my review; here they are!

Date of experience: August 29, 2020
Georgia
3 reviews
0 helpful votes
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Good deal!
August 27, 2020

Good deal on beautiful hinges--made our kitchen project look super! The only issue I had was one or two hinges of the 4-5 dozen I ordered were slightly bent, so I had to adjust them to make them fit plumb. I DO recommend these--timely shipping (arrived precisely when they said--even in COVID shutdown), best price I could find and a good product. 4.5 stars!

Date of experience: August 27, 2020