website thubmnail of ShopAmerock.com

ShopAmerock.comReviews 105

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ShopAmerock.com?
grey star
grey star
grey star
grey star
grey star

ShopAmerock.com Reviews Summary

ShopAmerock.com has a rating of 3.8 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAmerock.com most frequently mention customer service, timely manner and old ones. ShopAmerock.com ranks 35th among Furniture sites.

service
8
value
9
shipping
9
returns
2
quality
9

We monitor reviews for authenticity

New York
1 review
10 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

No item Shipped!
June 10, 2019

Ordered Hinges and knobs. Got a tracking number and had waited weeks jus to only receive hinges. Call about my order to get told my 10pack of knobs won't come out of warehouse for a month! Why not say that online b4 ordering!? Then after a month I have to call again just to get told the same thing again! I ask for refund on phone yet I have to wait for somebody in the office to authorize my refund! Worst place to deal with!

Date of experience: June 10, 2019
New York
1 review
0 helpful votes
Follow Mario G.
Unfollow Mario G.
Share Review
Report Review

Phony
May 24, 2019

These are not genuine Amerock magnetic catches. They are serviceable but not quite as firm magnetically as the original Amerock catches nor as well finished. They work.

Date of experience: May 23, 2019
Colorado
1 review
0 helpful votes
Follow Andrew K.
Unfollow Andrew K.
Share Review
Report Review

It's hard to have fast shipping and low prices, so it's all good for me. Sometimes you get a tracking number.

Date of experience: May 14, 2019
Texas
2 reviews
0 helpful votes
Follow C A.
Unfollow C A.
Share Review
Report Review

Product is a 9/10; however, when I paid for "3 day shipping" and on the 5th day the merchandise had neither been received or tracking available, I called and was told that it took 5-10 days for an order to leave the warehouse and shipping was 3 days. "That" was not what I paid for or understood. They refunded the $39 for 3 day shipping and the hardware arrived 3 days latter. Maybe this was a fluke, but that is what happened with me.
In photo is a 12" 5" and 3.5". The 12" is BIG; wish the "mellon" was not so large.

Date of experience: April 23, 2019
North Carolina
1 review
1 helpful vote
Follow Lynne J.
Unfollow Lynne J.
Share Review
Report Review

High Quality
April 11, 2019

Very nice bin pulls! One can feel and see that they are a quality product. Thank you for an easy checkout process and fast, free shipping!

Date of experience: April 10, 2019
North Carolina
1 review
0 helpful votes
Follow Raymond K.
Unfollow Raymond K.
Share Review
Report Review

Awesome
March 26, 2019

Super fast shipping, and only place I could get the hinges I wanted. Also had the best price! Great communication about my order as well.

Date of experience: March 26, 2019
Ohio
1 review
0 helpful votes
Follow Tom M.
Unfollow Tom M.
Share Review
Report Review

Shipped wrong finish.
March 25, 2019

The finish was wrong and I have not received my return authorization or prepaid label yet, even though they said they did it. I need my new product, but they won't send it until I send the wrong product back, and I can't without an authorized label! Argh!

Date of experience: March 25, 2019
North Carolina
1 review
0 helpful votes
Follow Carrie L.
Unfollow Carrie L.
Share Review
Report Review

I haven't put these up on my medicine cabs yet as I have to touch up the wood where the old ones were. But I like the feel of the bronze ones and was happy to get them for a fair price. My bathroom remodel is all bronze appliances. The only thing missing for the cabinets are bronze hinges, but that might have to be done with metal paint.

Date of experience: February 7, 2019
Maryland
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

Easy order
January 4, 2019

I have ordered from Amrock before and found the website to be easy to navigate, with access to different sizes available easily. The selection and price are excellent. Placing the order was simple and delivery confirmations were accurate. Great experience.

Date of experience: January 3, 2019
Connie A.
California
1 review
0 helpful votes
Follow Connie A.
Unfollow Connie A.
Share Review
Report Review

I honestly can say that I was contacted by Amerock staff who said the item I ordered was delayed and wouldn't be in stock before 12/10/18, shipping out after that date, and asking me if I wanted to change or cancel my order. I'm waiting on my order shipping out as soon as it is in stock again. The price for the cabinet handles was superior to others.

Date of experience: December 1, 2018
Minnesota
1 review
0 helpful votes
Follow Dan g.
Unfollow Dan g.
Share Review
Report Review

Switch plate options
November 19, 2018

I'm pleased that I was able to find switch plate options not available at local big box stores with all of the configurations I needed to complete my project. Thank you!

Date of experience: November 17, 2018
South Dakota
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

The drawer pulls arrived in a timely manner and I was able to install them on my coffee bar as soon as I took them out of the box.

Date of experience: September 24, 2018
Alabama
2 reviews
0 helpful votes
Follow Judith J.
Unfollow Judith J.
Share Review
Report Review

Found just what I was looking for at a great price and free shipping! What else could you ask for. Perfect transaction.

Date of experience: September 21, 2018
Maine
2 reviews
0 helpful votes
Follow Sallie R.
Unfollow Sallie R.
Share Review
Report Review

Lots of great products available and very prompt shipping. Bookmarked this site for future reference as I do a lot of home projects and we live in a rural area so this is extremely convenient

Date of experience: September 19, 2018
Tennessee
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

Remodeling
August 18, 2018

I have been looking for the right knobs to spruce an existing vanity Found them from amerock the experience was five stars from start to finish

Date of experience: August 18, 2018
Colorado
2 reviews
6 helpful votes
Follow Crissa C.
Unfollow Crissa C.
Share Review
Report Review

We moved into a new construction home one month ago. For the past 3 months I have been looking for the perfect hardware to compliment the Delta Trinsic/Champagne Bronze kitchen faucet that we had ordered. I purchased a different set of hardware from another company and they were far too shiny for my liking. So I ended up returning them. I did more research and stumbled across these European Bar pulls in the Golden Champagne from Amerock, so I pulled the trigger and purchased all that I needed. 36 total and Amerock even had a discount to be used at checkout which saved us even more money. Shipping was faster than expected and the the color match to our Delta Trinsic faucet is so super close. The finish is a beautiful brushed bronze color, not too gold/orange and not too dark either. The only downfall that I would mention is that my husband had to go and purchase longer screws. The ones provided were not long enough to go through the cabinet fronts. This was not a big deal by any stretch. Overall we are beyond thrilled. The quality and the weight of the pulls is very solid. We are building a large built in TV unit and will be purchasing more of these exact pulls to attach onto those cabinet doors as well. LOVE THESE!

Date of experience: July 7, 2018
Pennsylvania
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Share Review
Report Review

To Be Returned
June 12, 2018

Ordered the wrong item. Waiting for instructions from MYKnobs person I spoke with on 6-11 on how to return the item.

Date of experience: June 12, 2018
Georgia
2 reviews
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

Love Amerock! They offer top quality products. This is my 3rd order of cabinet hardware (pulls and knobs) and I am very happy with the quality and value.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
Follow Greg S.
Unfollow Greg S.
Share Review
Report Review

Easy-peasy
May 1, 2018

Our 24-year-old master bathroom is due for an update. We're chalk-painting the dated medium-oak cabinets and replacing the antique brass hardware with brushed nickel components that closely match the style and finish of the new Delta Merge faucets and towel bars. Because the old hinges were Amerock, we were able to order new ones from Amerock that exactly matched the hole patterns of the old ones. Therefore, no filling and drilling is needed; we can just re-use the old holes! We did the same thing three years ago with our other bathroom, and it could not have been easier.

Date of experience: May 1, 2018
Illinois
1 review
1 helpful vote
Follow Bonita F.
Unfollow Bonita F.
Share Review
Report Review

After two orders I am very pleased. Knobs and hinges are perfect. Customer service is great. I ordered the wrong hinges and they refunded my order and now I have the correct hinges. All my orders have been shipped very fast.

Date of experience: April 30, 2018