
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Designer looks at affordable prices! Join the movement, shop at Fem Things.
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the products, particularly the bracelets. Many appreciate the ease of the ordering process and the prompt shipping, contributing to high customer satisfaction. However, concerns have emerged regarding billing issues, with multiple reports of unexpected charges causing frustration. Additionally, some customers experienced delays in delivery beyond the promised timeframe. Overall, while the company excels in product quality and customer engagement, addressing billing transparency and improving shipping reliability could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
1st time purchasing. Was quick and easy. But was disappointed in the quality of the bracelets. Bar is thin and is not attached to the chain very securely. Saying on bar is somewhat difficult to read.
Easy to order. Easy to navigate. Lots of beautiful items
Hi Elizabeth!
Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We have a lot of customers buying our products as it is a great reminder to themselves or give it as a gift to their friends and family.
It was great and easy to purchase. I would order more
Hi Olivia!
Thank you for having an interest in our items! We are delighted to know that you like the message engraved on it. You may also want to check our other items on deals through this link https://linktr.ee/FemThings?fbclid=IwAR1411pdVQfOGzVclNv1pq_LRWRh9W3RLc_MOMAppk3VW3FNTkwRlFGe9V4
Seems great so far,I would love to have these for my grand an great grandchildren!
Hi Grace!
Thank you for ordering! This is a perfect gift for your granddaughter and great-granddaughter they will surely love this. We hope that this will be a great reminder for them we look forward to hearing from you more when you receive your order!
Thank you for sharing the opportunity to get this bracelet. It came in the right time and I know God sent it to me. My daughter-in-law is having cancer surgery the 17th of this month and would love to give it to her before than. Thank you again
Hi Joseph!
We will pray for your daughter-in-law's successful surgery. We hope our product will be a great reminder to her and keep on fighting cancer. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat us here: https://shopfemthings.com/?chat so we can further assist you.
Excellent! They turned out exactly how they looked and arrived way faster than I expected!
Hi Dorothy!
Thank you for your kind words and positive feedback. We are happy to hear that you like our products and are very satisfied with the quality and shipping time. We look forward to see you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com
Very easy ordering process! I also like that you include reliable customer reviews on your site
Hi Margaret!
Thank you for your kind words and positive feedback. We are glad to hear that you found the process easy and convenient. Your review means a lot to us and helps us to improve our service. If there's anything we can assist you with, you may call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat. Cheers!
Very easy to use and fast delivery! I like the Christian products you offer.
I love these bracelets, just what I wanted and expected. The only problem was how long it took for delivery.
Hi Tina!
We apologize for the delay, we are glad to hear that you have received your order and like it! We greatly appreciate your feedback and yur review means a lot to us and helps us to improve our service.
Easy and looks good easy to shop the website however, bracelets are so small they could fit a baby nowhere could I find how many inches it is you're so tiny don't used to me
Hi Elizabeth!
We are sorry to hear that the bracelet did not fit! We want to assist you with this, please contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
I received my items. I am happy with my purchase. I don't understand why I'm being charged another $19.99. I already paid for my purchase.
Hi Karen!
Thank you for ordering! We are glad that you have received your order and are happy with it. We would like to help clarify the new charge, you may call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat. Cheers!
Good experience-easy to order merchandise seems to be fine. I plan to give as an Easter present.
Hi Doris!
Thanks for shopping with FemThings, Doris! Hope to hear more from you when you receive your items. If there's anything we can assist you with, you may call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat. Cheers!
Took a while to get them. The item was good.
I was told I would get a credit of 20,00.
Hi Amy!
We are glad to hear that you have received your order and you love the message engraved on it. We sincerely apologize that it may take some time to deliver your order, we greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concerns, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
I placed my order over a month ago. Payment was taken from my bank account almost immediately but i still have yet to see the products i ordered.
Hi Kyla,
We apologize for the inconvenience you have experienced regarding your order. We have already escalated this to our shipping team for verification, and we are working hard to resolve the issue as soon as possible. We understand that you are eagerly waiting for your order, and we want to assure you that we are doing everything we can to expedite the process. We always aim to provide accurate and up-to-date delivery estimates for each item on our site.
I love my bracelets, I wear mine all of the time and it still looks beautiful...no tarnish great message. I will buy from you again 🤩
Hi Jennifer!
Thank you for your wonderful feedback! We are delighted to hear that you love the looks and message of our bracelet. Thank you so much for choosing to buy from us again! We look forward to seeing you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com or send it via text at 941-344-1234
Good experience. Had some concern about late delivery, but customer service said it was due to Hugh sales volume and ordered some alternatives.
Hi Judy!
We are glad that you're satisfied with our Customer Service and we sincerely apologize for the delay on your order. We greatly appreciate your patience and understanding on this matter! We will always strive to give the best quality products and services to our dear customers so you can continue to trust us in the future. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat so we can further assist you.
I did not receive the bracelets that I ordered and paid for.
Hi Sharon!
We are sorry to hear that you haven't received your order. Want to assist with checking your order, please please contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
I'm not happy I got charged a monthly fee in December and January that I didn't authorize. I have asked for a credit to my Charge account for both months. I'm hoping this happens soon. My phone number is *******656.
Hi Kathleen!
Thank you for your feedback! We always make sure that we give our customers the freedom to accept the free item that we are offering and an option to opt-out to it as well and just continue placing their order. We hope this does not discourage you in shopping with us! We will be happy to assist you with this, please contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Had not recieved my order and they let me know why and offered a discount coupon for the inconvenience.
Hi Vickie!
We apologize for the delay in delivering your order. The item you have purchased is one of our most popular items and is in great demand. Despite our efforts to maintain an adequate supply of this item, there are times when we completely run out of stock. We are sorry for any inconvenience this may have caused. Please be assured that we are doing our best to fulfill your order as soon as possible. You will receive your order soon. Thank you for your patience and understanding.
I ordered four braclets and a free ring I got the bracelets but was charged for the ring and then never got it I am really disgusted with Fem Things!
Hi Patricia!
We are sorry to hear that the ring is missing from your package, we sincerely apologize for any inconvenience that this has caused you. We want to help you with your concern, please contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat
Answer: Call them right away and tell them you do not want a membership and request a refund of monthly subscription cost!
Answer: Call your bank and cancel the transaction. Say you never rec'd the services. That's all it takes. This company is atrocious!
Answer: You can do that through the website or by calling. I would call either way to confirm your monthly subscription has been cancelled. Check your account for next month or two to make sure they have done so. On a bright note: I WAS refunded my 2nd month's subscription fee, I saw the credit when I checked my account. But I was told the first month could not be refunded - so time is of the essence!
Answer: Hi Toni! May I have your email address so we can check your order? Thank you!
Hi Amanda!
Thank you for having an interest in our items! It is our joy to know that you had a wonderful online shopping experience even though it's your first time purchasing from us. We are happy to hear that you like our products and are very satisfied with the quality. Such an amazing thing to hear! We truly appreciate it.