Smartwool
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About the business
Business Highlights
General
Parent Company: VF Corporation
Target Gender: men, women
Target Age Group: 26-45, 46-60
Shipping
Shipping Cost: $7
Free Shipping: sometimes
Free Shipping Detail: for orders over $89
Returns
Return Policy: free
Return Instructions: items must be unused, unwashed, and unaltered
Restocking Fees: no
Sustainability
Sustainability Score: It's a Start
Recycling Program: Second Cut Project
Product
Style: active, casual
Body Fit: regular
Available Sizes: Men's (XS, S, M, L), Women's (XS, S, M, L)
Customer Service
Support Channels: chat, phone, email, contact form
Support Phone: +1 888-879-9665
Support Email: customerservice@smartwool.com
Payment Options
Payment Methods: card payments, PayPal
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How would you rate Smartwool?
Smartwool Reviews Summary
Smartwool has a rating of 5 stars from 1 review, indicating that most customers are generally satisfied with their purchases. Smartwool ranks 536th among Women's Clothing sites.
Great products, wonderful customer service
December 17, 2023
Smartwool is awesome. The products keep you warm, they are machine washable, and they last. The bright colors are nice, unlike so many wool garments that are only available in dreary shades.
Smartwool stands behind its products. Interactions with customer service have been extremely positive.
Date of experience: December 15, 2023
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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