SouthtreeReviews 381

Awful. I really regret sending them my audio tapes. Both shipments of audio tapes were sent to them around the same time. They rearranged the order of two of the tapes with noise of the endings or beginnings of songs in between. I waited 13 weeks from the time they said they received them until I received them back. What a disappointment. The other audio tape I sent had two or three songs merged together where I could not skip ahead to the individual songs. Awful, awful service. After reading all the negative reviews I won't even bother writing them. At least I got my originals back. I feel bad for all the folks who had Southtree lose their memories. I got off light.

This place is rocking it! I sent photo slides that had been given to me from my grandmother. These slides were taken between 1950 and the late 1980's, but regardless of the date taken, they all came out great. What I personally loved about Southtree is that they provide updates throughout the production process - everything from them receiving your package to them prepping your product to be digitalized. It took only approximately 8-10 weeks for the process to be completed, which is pretty quick in comparison to the rest of the industry. Southtree individually cleaned each photo slide I provided them, and then put them on a CD data disc. The moment I shared with my family, it instantly revived memories that had been buried with these old photo slides that hadn't been touched in over 20 years.

Overall, I would highly recommend Southtree, and plan on using them again.

My late husband was a musician and when he passed away, I had all his music digitalized. Southtree has done soooooo much for me and did it to perfection. I can't tell you how pleased I am with ALL their work! They kept me posted all the way and they are soooooo polite. I just got one of my orders back from them and they had included a PERSONAL note to me... If you need something digitalized contact SOUTHTREE! A happy customer... Hazel McGlasson

Sent Southtree over 30 VHS tapes... some of which had been sitting in storage for YEARS. Within 3 weeks, I had all but 1 on discs. The single tape that wasn't transposable, well, I got a credit for that one. I've been meaning to transfer all of these family memories for a very long time, but couldn't find the spar time to do so. Southtree did such a great job, I then sent them 100 old photographs for scanning. Again, A+++ job, Southtree!

I also had a great experience and have no complaints. Had received an Amazon local email and that sparked me to finally get my memory tapes, that were in many forms converted. Their website and ordering processes simple and easy. I was a bit weary to send all my tapes in at once so decided to mail a set of 10. It does take several weeks to get back, but not longer than estimated for me. Their communication is great, with email status updates all along the way. I was so excited to receive the returned DVD/digital copies, they were all labeled and the copies look great. The entire experience from start to finish was great. I would definitely recommend Southtree. I have already shipped them 20 more tapes for copy.

I had about 15 VHS tapes of family and very important dates that for years I wanted on DVD for safe keeping and for showing during family events as no one has an old VHS recorder. I got a Groupon for Southtree and decided it was time to make this happen. This was a great experience. I packaged up the tapes documenting the tapes I sent in the package, submitted to Southtree and sent a Twitter/Facebook alert to Southtree that the items were on their way. I received the tapes and DVD's returned in a safe package plus during the process they kept me up to date on the process. I received 6 emails from Southtree so I knew where my request was in the process. Everything was beautiful with this experience. Thank you.

I was very impressed with the service and end product from Southtree. After finding a stash of over-sized negatives taken by my grandfather on a visit to the 1932 Olympics, I immediately knew my options were limited in getting them digitized. Obviously trust was a big factor--these negs were like heirlooms to us.
Southtree did an outstanding job caring for the negatives, processing them, and shipping them back to me.
I was most impressed by the customer service whereby they let me know what they were doing each step of the way.
Bravo, Southtree. I'll be back the next time I find a treasure trove of images.

I had several Hi 8 tapes with no way of viewing them and no way of transposing them onto digital media or DVD. I discovered Southtree via Groupon. They were much less expensive than a few other companies that provide the same service. So I sent my tapes in and in about half the time they advertised, my project was complete. I got all my originals back safe and sound along with digital copies which I can now store/manipulate on my computer. I really liked the realtime updates throughout the process. I confidently recommend Southtree.

I had a great experience using Southtree to convert 30 VHS tapes. The notifications kept me informed of the progress, but also from the very beginning, it was great to know my tapes had arrived and were being carefully handled throughout the process. I had one DVD (out of 75 received) that did not play. I contacted them and received instructions for returning it and a prompt replacement. I am very pleased to have my family's special moments updated and ready for viewing.

I bought a groupon from Southtree to convert my VHS tapes and Hi8 tapes to DVD. I did this over the summer, got all 15 tapes converted and had 2 copies of each made. I think it took about 1 month. I had a problem with one set of DVDs, I had asked for 2 they only made one. I called customer service, they took care of the problem right away. I loved getting the emails on the progress of the conversion - when my tapes arrived, when they were converted, when they were shipped back to me. The quality is great. Thanks. I would use them again.

I was shocked to see less than excellent reviews from Southtree! I purchased 2 groupons and sent our 8mm tapes to be converted. I was nervous putting them in the mail but shortly received an email they had been received and the process began! Within a couple of months I had received updates and the finished product was at my door. They were packaged nicely and the quality was excellent. We are so happy we will be able to enjoy our family memories for years to come. I couldn't be happier and highly recommend Southtree!

Southtree did a great job retrieving and enhancing a 1969 choral concert reel-to-reel recording for me. They handled everything beyond my expectations --- kept me informed of the status of the project throughout the process --- all for a very reasonable cost --- and best of all, the finished recording is better than I had hoped it would be...!