On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good I purchased 2 bottles but my 31 year old daughter rushed me for one so I placed another order for 2 more and I got to hide them 😍 I am so enjoying this product. Thank you
Spoiled child has a lot of great products, site is easy, quizzes are super helpful, can't wait to try the collagen.
Thanks for the kind words! We’re glad you find the site and quizzes helpful. Enjoy trying the collagen! 😊
Spoiled child are clean with their instructions, communicative, and kind! The products are amazing and they're very generous.
Thank you for the kind words! We're so glad you're loving the products and had a great experience with our team. Your support means everything! 💫
The site is easy to navigate, full of helpful information and "clean". There were no issues finding what I wanted or completing the ordering process. I've been a customer for nearly 2 years and will continue to use this company and their quality products. I really love the quality and effectiveness of their products!
Thank you so much for your continued support over the past 2 years! We're thrilled to hear the site is easy to use and that you're loving the quality and results of our products. Your loyalty means the world to us! 💛
I received a difference price from what I am going to get charged. Not happy. I don't understand what happened during my order. I clicked on submit and it took me to a different advertisement that I declined and got kicked off the final page to review my order.
I feel this product is great love it I do believe that it is very pricey and I get coupons and percentages off offers but can never use them very irritating
Thank you so much for your feedback. We’re so glad to hear you’re loving the product! 😊If you ever have trouble using your coupons, don’t hesitate to reach out to our support team at hellospoiledchild.com. We’re here to help!
I've been taking this product for about a month now love the taste and what it's doing to my tummy. My tummy wasn't that big but now it's even smaller. Thank you who ever. Love you guys.
That’s amazing to hear! 💜 We’re so glad you’re enjoying the taste and seeing a difference. Thanks for sharing the love. We love you right back! 😊
I was hesitant to use the collagen and had ordered it but canceled the subscription. But I ordered again and have continued with it, I'm so glad I did! It's been life changing!
Thank you so much for giving us another chance! We're thrilled to hear the collagen has made such a positive impact on you. Your experience means a lot to us! 💛
Spoiled Child is a game changer for the beauty industry. Spoiled Brian pairs customers with products that best suit their skin and hair needs. The 10 day rapid reverse hair mask treatment works wonders on my hair. Just after the first use, I saw results. Multiple people at work complimented how healthy my hair was. Spoiled Child offers incredible discounts, promotions, and a convenient auto-refill subscription — at no risk. 100% money-back-guarantee. I recommend Spoiled Child to all my friends.
Thank you so much for the love! 💜 We’re thrilled the Rapid Reverse Hair Mask is working wonders for you, and we love that others are noticing too! Thanks for spreading the word and being part of the SpoiledChild family 😊
I am almost finished my first bottle of E27, I decided to try pineapple flavour this time, it's super easy to take, and I look forward to it, super yummy!
So glad to hear you’re enjoying the pineapple flavor! Thanks for sharing. Here’s to great results with your E27!
I see a great result, and I'm happy to use every day on my hair I like the ingredient so light no greasy I
We're so happy to hear you're seeing great results and enjoying the lightweight, non-greasy formula! Thank you for being a part of the SpoiledChild community!
I recived an email saying my order was cancelled due to bad address. I have no idea how that happened. I'll try to reorder.
So, my visiting from out-of-state younger sister (72 to my 73) was so impressed with my experience/results with Spoiled Child Liquid Collagen that I gave her my just delivered bottle to take home with her. (Ultimate sister sacrifice, right? That's how much I love her.) I couldn't wait for my subscription bottle to arrive later this month in June, so I just ordered a single bottle to see me through until my subscription bottle arrives! And helped my sister sign up for her own subscription!
Now that’s sisterly love! We're so touched that you shared your bottle and thrilled to hear how much you're both loving the Liquid Collagen. Huge thanks for spreading the word and bringing your sister into the SpoiledChild family!
The discount said I had 12 hours to use but at checkout it would not let me. After contacting them they gave me another code to use NEXT time I ordered. That should have been taken off THIS order. Love the product but that isn't right. How do I know the next code will even work?
I love the Mango collagen! I order it from Canada even though there is the exchange rate but it's worth it because nothing compares to this in Canada.
Thank you so much for your support from Canada! We're thrilled you love the Mango Collagen—so glad it's worth it to you!
Very quick and easy and super simple and great experience honestly. So excited for my order to arrive
Thank you so much for your kind words! We're thrilled to hear you had a quick and easy experience. We’re just as excited for you to receive your order—enjoy!
This would be my third different product that I buy from this company. I am sold on the first two. Easy to shop for videos, easy to navigate shopping experience. Reliable business and people.
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had a great experience with our products and shopping process. It truly means a lot to us to have loyal customers like you. If there's ever anything you need, we're always here to help!
The ordering process was not great. I would put my gift card in and click next and it would remove the code after accepted and had to retype again. Well after my order went thru it took out of my bank account before taking the gift card off and haven't received a response on them fixing it and removing from my bank account and using the gift card total instead.
I was waiting for few weeks to give my review. I love this product so much and I'm loving how I am looking now. This product has brought so much difference to my skin and I don't regret subscribing
Thank you so much for your kind words! We're thrilled to hear that you're loving the collagen syrup and seeing such great results. It means the world to us that you took the time to share your experience. We're so glad you’re part of our community. Cheers to glowing skin! 💖
Ordering was very user friendly, prompts of the product to ensure that you order the best product to benefit one overall health was very.
Thank you so much for your kind words! We're glad to hear you found the ordering process user-friendly and that the product prompts helped guide you to the right choice for your health. We truly appreciate your feedback and support!
Answer: It doesn't! They charge you the full price before trial starts.
We love this! 😄 So glad you and your daughter are enjoying the collagen. Thank you for your support and trust! Here’s to many more happy, healthy days! 💖