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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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أشكركم على خدماتكم التي تقدمونها وسرعة تجاوبكم وكذلك خياراتكم المتعددة فيما يتعلق بشركات الشحن
Great service, love your company. Will recommend to others. P.S., you shouldn't force me to write minimum 50 characters, it's a turnoff. Just FYI
The best USA mailbox ever, very easy to use, and the shipping prices offered are really very competitive.
Thank you very much stackry team to the excellent service.
Shaheen, thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoy using our service and find our services both easy and competitively priced. Your support truly means a lot to us!
By far the best USA mail box service one can choose, well done Stackry Team.
Absolutely outstanding service from start to finish
Stackry has been nothing short of fabulous. The website is incredibly easy to use, with a clean, intuitive interface that makes managing shipments stress-free and straightforward.
But what truly sets Stackry apart is the people. Their customer service is genuinely exceptional — responsive, kind, and unbelievably helpful. It honestly rivals (and exceeds) any customer service experience I've ever had, in any industry.
From communication to care, everything feels personal and professional. I've felt supported every step of the way.
I wouldn't hesitate for a second to recommend Stackry. An outstanding service run by outstanding people.
This great service has been super easy to set up and packages have been handled efficiently and with care. Highly recommended.
Exceptional service, always go above and beyond. Often revieve my parcels in the UK in just 3 to 4 days after finalising shipping. Saved thousands
Very smooth and reliable experience. Package consolidation was efficient, shipping options were clearly explained, and the process was easy from start to finish. International delivery was straightforward and well handled. Highly recommended.
Continuing to use Stackry to consolidate US purchases into one shipment due to trust and quality of service provided from receipt of package to delivery at my designated home address. Whenever I require customer service, responses are swift, informative, and professional. MVP Erin for getting one consolidated package out before Thanksgiving!
Swift updates from receipt of package to consolidation. Customer service responds with clear info and when promised. Very satisfied!
فل الفل بس اسعاركم شويه عاليه
ممتاز وجدير بالثقه كل الشكر...
Communication is always good, keeping you informed of every stage. Consolidation and packing is of a consistently high standard and shipping is swift.
Hi Steve, thank you for taking the time to share your experience. We’re delighted to hear that our communication and quality met your expectations every step of the way. Your feedback means a lot, and we look forward to continuing to serve you well.
Asked you to consolidate my packages and remove all card board packing only pack candy bags you obviously have not done this so now I'm being over charged
Hello Claire, I’m sorry we didn’t meet your expectations with the package consolidation. Please reach out to our team directly so we can promptly correct the issue and ensure this goes smoothly for you moving forward. We value your business and want to make this right. Customer service can be reached at support@stackry.com. Thank you.
Special thanks to Nora Shaker for her assistance and prompt action
Thank you, Hiba, for your kind words and for taking the time to share your positive experience. Nora is delighted to have been able to assist you promptly, and we genuinely appreciate your trust and support!
The fees are adding up, receiving fee, tax which has a breakdown of many different fees, all this make me reconsider future business with Stackry. Everytime the final price is much higher and disappointing. 😐😕
Mina, we truly appreciate you sharing your concerns about the fees. Our goal is always to provide clear and transparent pricing, so your feedback helps us improve how we communicate these to customers. Compared to our competitors, we have no membership fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. Please reach out anytime if have concerns or would like a breakdown of the charges and you will be helped by the best customer service in the industry. We can be reached at support@stackry.com. Thank you and have a great day!
Very efficient & professional service so far. I liked the clarity of the websife which walked me through the process, offering various options of choice. Would have liked to have a real person for online chat instead of AI though. Overall though, I enjoyed using Stackry's service very much
Very easy and intuitive interface. This is my second time using Stackry to consolidate a shipment and both times were very smooth.
Used Stackry for years. So easy to navigate site and very flexible. Great shipping options at very reasonable rates. Super fast shipping. Highly recommend.
Always a great experience. Ease of navigation, flexibility and abundance of shipping options and value.
خدمة متميزة ورائعة وفريق عمل احترافي ومميز. شكرا لكم جميعا على تعاملكم الرائع والمميز
Notifications are instant - as soon as a package arrives in my locker, I get a text. Consolidation is done with care and itr's done quickly. Great service.
Although I haven't had significant problems in the past, shipping prices have been increasing quite a bit to where I live lately. Furthermore, unlike other shipping companies I work with, Stackry charges storage fees during the package consolidation period. More recently, they've added a package receiving fee. I'm considering finding an alternative.
Hi Veiga, thanks for sharing your thoughts with us. At Stackry our priority is to provide you with reliable, efficient, and secure shipping services. As the volume of packages we handle continues to grow, we’re introducing a package receiving fee to help us maintain and improve the high standards you expect from us. If you'd like to discuss it further, we're here and happy to help. Please contact support@stackry.com.
Love the 45 day free storage. It gives time to buy more items and consolidate. Shipping rates are affordable. The whole process it easy and efficient.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Thomas, thank you so much for your kind words and support—we truly appreciate your recommendation! We also appreciate your honesty about the minimum character requirement and will take it into consideration to improve the experience. We look forward to serving you again soon!