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Stately Reviews Summary
Stately has a rating of 3.1 stars from 673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
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I love my Stately subscription because their stylists get me wearing more diverse and stylish clothes than I otherwise would. Their choices are generally great, and when there's an issue they are good with returns.
We love to hear this Gerard! Can't wait to keep sending you more amazing items and so happy to hear this about our exchange process. We want to make it as easy as possible for you to get amazing clothes right to your door!
I really enjoy this service as I am not into shopping. Also, I found that I receive items that I would not traditionally pick out for myself, but I end up liking them! If nothing more, give it a month or two and see how it goes!
Thanks for the kind words and hope to keep sending you items that will enhance your wardrobe! Be sure to let your stylist know what you are liking and what you are not a fan of so they can make sure to nail future boxes!
I wish I could give better regular feedback about every order. Then I could get better more consistent orders.
We do allow members to rate every item in their boxes! You should receive an email once your order is delivered to rate each item and the box as a whole. Your stylist uses this information to send other items in future boxes so we can make sure to knock it out of the park!
I'm giving you guys just one last chance. If you send me any...sweaters or long sleeve undershirts. I'm done. Do you realize I have three sweaters or long sleeve undershirts that I can't return. That's $300 wasted.
We appreciate you giving us another chance and completely understand your frustration. Our goal is to send you items that fit your style and needs. We’ve noted your preference to avoid sweaters and long-sleeve undershirts, and we’ll make sure your next box reflects that. If you ever have specific requests, feel free to reach out—we’re happy to work with you to ensure you love what you receive!
The stylist is very adaptable and is good at adjusting to my preferences. I hate shopping for clothes. Stately makes my life so much easier by taking the extra steps out of making my wardrobe.
I wanted to try stately because I struggle with shopping for clothes. I simply don't enjoy it and end up with too many similarly styled or colored items. I need an upgrade to my wardrobe and probably some guidance. Stately has delivered convenience that allows me to avoid going to multiple stores looking for something that fits and that I like. It is easy, convenient, and they are focused on making sure each box meets your needs and expectations.
The communication is horrible. Also I never received a return label after paying for expedited shipping.
I've received three boxes so far. First we needed to adjust but adjustments and subsequent boxes have been perfect. Latest box my wife said it looks put together and hot. Keep them coming. Thank you
I had multiple returns each were all different sizes. One brand XXL is a different fit than another brand XXL and when I am asking for a replacement, but I end up finding is the replacement is a completely different brand that doesn't even fit properly. Also, the value of the items are not necessarily great meaning I have been finding the quality of the items subpar and a lot cheaper online buying full retail. I wish you were better. I wish I would've had received a watch with one of the subscription boxes and a few accessories, but none of those had ever came.
I was disappointed with the selection of clothes I received this time. I was pretty clear I believe on the style I'm looking for and they ended up sending me jeans with a flannel very bland selection and nothing I would've bought at the store.
This is my 3rd or 4th stately box and I have not really had a box I didn't like. There was a couple sizing issues but those were resolved quickly. I will continue to have boxes shipped as long as they keep up the good work.
I'm pleased for the moment with the clothes selection. I find that either I don't have time, forget or simply don't feel like shopping for clothes. So Stately keeps my closet ready with nice clothes regularly, with no work on my part.
I have been hitting the gym and excercising a lot since I joined Stately. My body has transformed dramatically and as such, my original measurements weren't working for me. A quick note in the customize order area about my physique change and the next shipment was up to new specs and fit perfect. Love it
Forgot my request for tropical wear until I leave in March. Last box was winter clothes.
I ordered the Regal plan to update my wardrobe. I received the first box and then noticed via email there were 2 additional orders. I didn't place them and one had shipped and they refused ANY refund but only to give me a credit! The first box was BLAH and not good. BUYER BEWARE - DONT ORDER FROM THIS COMPANY UNLESS YOU ENJOY BEING TAKEN ADVANTAGE OF! Customer Service is 0 of 5 and they are a TOTAL RIPOFF
My husband has liked every box and always looks forward to the next
I thought I would give Stately a try, I have used similar services in the past. Stately has the worst clothing and accessories (ie. Very cheep sunglasses). It is as if the designer putting together my box completely ignored everything on my survey. When I tried to exchange and cancel my subscription there was no one home... no one answers the phone at Stately and emails requesting contact are ignored. Stitch fix is a GREAT alternative with super responsive customer support and very stylish clothing selection.
The Stately website was easy to navigate, and the list of questions was detailed without being annoying or exhausting. I was delighted on how the stylist was able to dial in on a versatile set of clothes that can slide right into my rotation.
Thank you for the fantastic review! We’re so glad you found the website user-friendly and the styling process seamless. It’s great to hear that your box included versatile pieces that easily fit into your wardrobe. We’re excited to style you again soon!
After a couple of 'trial and error' boxes, we are now on the same page. My last box was so spot-on, I wore it the very next day and loved it! Thanks!
We love hearing this! Thank you for sticking with us through the trial and error—it’s so rewarding to know that we’re now perfectly aligned with your style. We’re excited to keep curating boxes you’ll want to wear right away!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the love James! We will pass this along to your stylist and share the kudos with them too.