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StateRegistration.org Reviews Summary
StateRegistration.org has a rating of 4.5 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StateRegistration.org most frequently mention customer service, support team and third party. StateRegistration.org ranks 6th among DMV sites.
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This was customer service and support above & beyond! Every email was answered so quickly that I opened it expecting a canned reply letting me know my email was received and someone would contact me in X business days instead I received thorough answers and a helpful person on the other side who took care of everything both times. I am military stationed out of state and this service was a huge help to getting my vehicle registration sorted and a burden off my mind. Polite, friendly, professional and beyond prompt. Thank you!
I had to renew my auto registration and went online to do so. Within minutes it was completed and certified. I had a question and within seconds I had my answer via email. Very pleasant experience!
I had some difficulty renewing my vehicle registration online so I turned to StateRegistration.org and within an hour or so my registration was in place. I am not only impressed with this turnaround time, but with the professionalism and responsiveness of the StateRegistration.org team. Would recommend this service to anyone.
Let me explain. I went online to renew my vehicle registration and inadvertently went onto State Registration.org website. After completing the renewal process, I realized it was not the TxDPS website. To be honest, I figured I would just chalk this up as a mistake and lesson learned. Then I received this email from State Registration.org:
Thank you for renewing your registration for plate number XXXXXX with us, and thank you for your service!
While Texas offers a variety of discounts to veterans, we wanted to express our appreciation by taking it a step further. This message is to inform you that the full cost of your registration renewal is on us. The authorization that was placed on your card has been voided as a gesture of gratitude for your service and sacrifice. It will drop off your statement shortly.
For your records, the confirmation number for your renewal is: XXXXXXX Please save this number for your records.
Upon approval, your sticker will be mailed to the address you provided on our site.
Thank you again for your service!
As a veteran, it is always great to see the appreciation of our service, even when it is not or never expected. This small yet very meaningful gesture, is what will set this company apart from others. State Registration.org has a customer for life in this veteran! Even if they waive fees from this point forward or charge me every year I renew my registration with them, like I said, they have a customer for life!
State Registration.org, I would like to take this time to personally thank you for all you do and continue to do in your support of the Nations Veterans. Logging onto your website, was truly the right mistake for this Veteran!
Roderick R.
GySgt USMC Retired
This site came up on top of the google search when i typed in renewal express utah, which is the official government website. I was busy, so i plugged in my info and credit card before i realized it was not on the Utah DMV website. My mistake, but it is wrong that google lets them come up before the legit website. They did actually pay for my registration, but it cost me $17 that i didn't need to pay and now some sketchy Florida company has my card number and info. EDIT: these guys promptly refunded my transaction when I complained; that is service that you don't normally get on the internet. They even refunded my actual registration fee even though it already processed. I wasn't expecting that. Anyway, I don't see the need to pay a third party to register my car for me, but at least these guys do seem to stand by their reputation.
I recently changed my address and name and wasn't sure what was on record. They helped me figure out which part and replied super quickly after hours.
I'm not very good with doing things on line. I was lost and confused. But the person I text message about my situation was so helpful and kind took care of everything I needed. I am gratefull and appreciative of how they handle things. Thank you so much again Ohio BMV
Was emailing back in forth with ( what I thought) the DMV. It was actually a private org that the DMV outsourced to. What a wonderful experience. I hope our government does more outsourcing to private companies that understand the concept of service.
I really appreciate all of the communication and texts to ensure that I was able to renew my registration on time. I get busy and forget each year. This year I managed to get everything done on time. Last year, I waited in line, forever, just to get my car inspected, because I went the last day of the month.
I appreciate your customer service!
I have had difficulty getting my vehicle inspection because of the flooding. I travel extensively on business, so I register my car (an Aston Martin) by mail. I'm currently in California and the dealer (where the car is being serviced and inspected) is closed due to flooding. Knowing that I could not get the inspection before Monday, I took a shot and responded to the text nesssge I had received. Much to my surprise, not only was my text answered - it was promptly answered and we were able to work out an extension - what a pleasure dealing with a governmental agency that actually WORKS!
William, thanks so much for your review. The reason you got such great service is precisely because we're NOT a government agency — we're a third party offering service and support the government doesn't provide. It's been our pleasure to assist you, and thanks again for your kind words!
We recently changed to an online payment system and at the same time, I received renewal emails from stateregistration.org to renew my vehicles' registrations. I assumed it was one and the same and it is 100% my fault for not reading the entire email that they are a third party. It is after all everywhere on the website.
I have since opted out as I do not need the benefits that come with this service; however, after reaching out to customer service they responded in less than 10 minutes and 100% resolved my frustrations more so than I would have thought.
I agree with the other reviews, impressively fast customer service! The only reason I am not giving them 5 stars is that the email received did not make it clear it was coming from a third party.
Hmm, single sentence above says it all. But I did appreciate the speed of response as well. Surprising as I'm a 'small-government' person in preference, and the DMV has historically represented the opposite of that w/ its size and slow processing n
Hi Paul. Thanks for your review! We're a third party — that's why your experience was so much better than you're used to!
Great service and really fast! Want to ask for at least 100 characters is a little too much, but you did a great job thank you
I was trying to renew my vehicle registration and this company went WELL ABOVE AND BEYOND making this an easy process for me. I can't thank them enough for their assistance and the websites ease of use. Thank you so much for making this a hassle free process!
I am SO happy that this company exists, it has helped me in a really tight bind. They are so quick and reliable and the customer service is seriously amazing. They are so helpful and I really recommend them! I'll always be registering through them!
Was the most courteous and QUICKEST EXPERIENCE I EVER had in anything related to the DMV! It felt like the actually knew me because it was so personable and pleasant. Keep up the good work! I have already told 5 friends about you guys :)
I ran into trouble with receiving my registration renewal in the mail. The support team stayed on the issue for days helping me resolve the issue. They managed to get a 45 day extension while I wait for snail mail. They helped me resolve the issue in record time. Lastly, they were very pleasant while doing it.
I am blown away with how quick and efficient this was. It's rare to have someone get back to you so quickly and get things taken care of quickly and easily. I appreciate that I got emails sent back right away, even in the late hours of the night. They made something that usually can be frustrating and inconvenient, very simple and fast.
Woke up Saturday morning and realized I either never got my email with the registration or had accidentally deleted it. Emailed customer support and put phone down and bam there it was. Never expected it to be that quick. Especially on a Saturday.
I sent an email regarding an issue with not receiving my registration sticker, fearing it had been sent to a former address. I honestly didn't expect a reply, as customer service always seems to be disappointing in this day and age. Much to my surprise, not only did I receive a speedy reply, but one with helpful information that enabled a solution to my problem in record time. I cannot say enough about this service to show adequate appreciation for their help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Mika, our goal is to offer "service that you don't normally get on the internet," so it's great to hear you acknowledge that. Thanks for sharing your experience. We're glad we could resolve this for you quickly and to your satisfaction.