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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Blue topaz fell out of settings because prongs are too small.
The necklace wasn't the same shade of gold as shown in the picture. Wasn't crazy about the shade of gold..
I have nothing bad to say about super jewels. I received my order in record time and the blue diamond earrings are absolutely gorgeous. The necklace and matching diamond earrings were beautiful it was a gift and my daughter loved them. We play yankee swap but I was the banker I had envelopes filled with gold bars and sliver pieces. Some large silver and some small with double pieces or just one. They all picked a number 1 -9 and off we went. They had so much fun stealing from each other to get the gold pieces and large silver pieces you guys made this all happen by offering gold and silver at great prices.
Thank you for making my Christmas a perfect on one.
Patti
I like it but nowhere on necklace or charm does it state that it is a real 1/2 carat anywhere. Is this white gold plated? I seen the orginial price and I bought this due to it being on sale, its very tiny but beautiful. Fast shipping.
I'm a satisfied customer. Purchases are as described, and I have enjoyed all of them.
I'm going to shop at Super Jewelers from now on and recommend them to my friends and family
Very happy with selection, purchase options and discounts.
I had a very pleasant experience with Super Jeweler. The earings look great and the lighted box was a nice addition. They arrived in time for Christmas. Wouldn't hesitate to shop with them again.
Easy order processing, quick shipping, incredible deals and coupon codes, sweet freebies! Terrific experience all the way - thank you!
Easy to order, delivered as expected and on time for Christmas gifting.
They have a lot of nice items. Great prices. I have bought a few times from this store and have not been disappointed.
Very nice web setup, super easy to navigate and many beautiful choices
I've been a happy customer for many years and have gifted many wonderful friends and family members this wonderful gift
Easy to find what I was looking for!
Great experience don't think about just buy it Best Buy around!
I ordered a necklace via layaway with the final payment paid on June 20,2025. I queried several times both via phone message and the contact form for the status of the necklace. I finally got a sales rep on the phone in October and was informed that they couldn't fulfill the order. I asked for a refund and was informed that I had to wait on the business office to process a refund. I finally received a partial refund of $248.33, not the $2,489.98 I am owed. I was informed via email "We have to refund the payments the same way we received them, as the refund is going through the system. The balance amount will be refunded soon." Complete nonsense. I have filed a complaint with the Better Business Bureau. Superjeweler never contacted me to inform me they couldn't fulfill the order and now won't refund my money. I strongly urge caution in becoming their customer.
Love the earrings. They sparkle and they are very well made! Will definitely buy your jeweler again! Thank you for offering beautiful products!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at andrew@superjeweler.com and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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