SwappaReviews 3,179

Its a pleasure to buy on this site, as the prices are actually very competitive compared to ebay or amazon. Why? Because theres no seller fees! Sellers dont have to increase thier prices to make up for fees as they do on amazon/ebay. So prices arent inflated. To sum it up your paying 10% higher for devices than you should be. Since 10% is the fees charged to sellers on both amazon and ebay. Ebay offers no protection themselves, paypal handles everything! They are offering all the protection! So if you felt safe ebay, you should feel just as safe using swappa as they use PAYPAL ONLY!

I ordered with Swappa and had an awful awful experience. I asked a seller a question - if she could unlock the phone. She responded she would not. I responded by saying that is FINE, I still want the phone. She refused to sell tome. I placed the order a few times, and instead of informing me that they could understand how frustrating this was for me that someone would simply not sell to me - swappa banned me from the site and tried to charge me the transaction fee. I advise you all to use amazon, and avoid this site, it is very scammy. One time I received a locked (stolen) phone and it was very difficult to return and I ended up needing to complain through paypal to resolve it. Not only this but swappa has NO phone number, they won't take your phone calls, they're rude over email and twitter (where they did not respond even ONCE to my complaints). Take your business elsewhere and spare yourself the headache.

I purchased a Samsung Galaxy S 4 cell phone from Swappa.com and 6 weeks after using it, the phone was blacklisted (blocked because it was reported as stolen). There is NOTHING I can do about it. My carrier, AT&T cannot unblock it, only the person who reported it can unblock it. The seller on Swappa and Swappa.com will not take responsibility for it since they checked the ESN number at time of sale and it cleared. Probably not getting a refund from PayPal since it was past the 45 day mark. Swappa eventually refunded me $10 but the seller refuses and Swappa can't force them to. So I'm out $240 and a nice phone. I would NOT recommend buying a cell phone from Swappa.com or a similar site like Craigslist, Ebay, since as I discovered, a phone can be blacklisted at any time.