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Taco BellReviews 200

1.7

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Taco Bell Reviews Summary

Taco Bell has a rating of 1.7 stars from 200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Taco Bell most frequently mention customer service, sour cream and fast food. Taco Bell ranks 314th among Restaurants sites.

service
88
value
81
shipping
34
returns
35
quality
72

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Louisiana
2 reviews
1 helpful vote
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Quality went down
October 23, 2019

Haven't eaten here in awhile but this last time I went for lunch it didn't taste as good as I remembered it. Wish they tried a bit more cuz I used to really like eating here when on the run.

Date of experience: October 21, 2019
GB
3 reviews
28 helpful votes
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Amazballs
September 9, 2019

Amazballs amazballs amazballs amazballs amazballs amazballs amazballs
Amazing place and I would go there again!

Date of experience: September 9, 2019
New York
34 reviews
131 helpful votes
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I was looking for an alternative to McDonald's breakfast which always leave me feeling tired with indigestion.

The first time I ordered, it was a challenge to get through to pay... the second time, the website is so inane that I missed the 11AM deadline and it didn't even let me order!

That said, I'd like to review the breakfast food -- which is excellent IF you can get it!

I customize the breakfast bowls online and was disappointed by the disorganization of the staff and the wrinkled-up overstuffed bag they handed me. I'm not asking them to waste huge amounts of plastic the way McDonald's does but give me a break it look like it was thrown together. So when I got home I tried it and was delighted that the eggs were fluffy and moist the sausage was incredible the cheese was amazing and overall the food was better than Denny's quality.

What was weird was that my order which had extra potatoes for a few cents more was in a large container and was an ample amount of food, but the second breakfast I ordered was crammed into a tiny little bowl and there's no way that there was as many eggs cheese etcetera even though the price was the same.

The donut holes were amazing. The hash browns tasted much better than McDonald's and weren't greasy.

So I recommend that you get the breakfast bowl make sure it has extra potatoes add all the cheeses they have and be prepared to take some meal out of the crumpled up bag before you eat it

In my experience this is absolutely the best value for an on-the-go breakfast, much better than Denny's and infinitely better than McDonald's. It filled me the entire day and didn't leave me lagging and uncomfortable the way McDonald's always does with their breakfasts.

It's a shame however that the staff was so incompetent at looking up my order, and the packaging was so incredibly inadequate.

+2
Date of experience: August 31, 2019
Utah
69 reviews
100 helpful votes
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Not a fan
June 25, 2019

There are several different taco restaurants around and Taco Bell is on the bottom of my list. I just don't like their meat for starters, one restaurant actually was out of mild sauce packets more times than I care to say that I finally stopped going to that one. I would not have ordered if I knew they were out of mild sauce. Then the customer service really needs improvement. So basically I have stopped going to Taco Bell.

Date of experience: June 25, 2019
Minnesota
4 reviews
3 helpful votes
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Love Taco Bell
June 16, 2019

I love Taco bell and they have great customer service. Their selection is good, something for everyone in the family, and there are also healthy choices. Their prices are reasonable and service is prompt.

Date of experience: June 16, 2019
California
2 reviews
0 helpful votes
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Tasty food!
May 29, 2019

Overall tasty food for a great price. The selection is good and the place is usually clean. I have been there many times and I was never disappointed. The service is ok as well.

Date of experience: May 28, 2019
Ireland
3 reviews
24 helpful votes
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TB Is Life.
December 8, 2018

I know it's bad for you, but I always keep coming back here. I definitely have a problem. But it's so good.

Date of experience: December 7, 2018
North Carolina
39 reviews
17 helpful votes
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Could be better
September 10, 2018

I had a bad experience but over all it's it's food is very affordable and if you need a quick meal make sure his stop it mimics Spanish food

Date of experience: September 9, 2018
Florida
2 reviews
0 helpful votes
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Taco Bells in SWFL
April 25, 2018

The Taco Bells here in South West Florida are HORRIBLE! Fort Myers/Cape Coral area. The Mexicans have taken over the stores in the Cape and they cater to their kind only! Americans are treated like $#*! while they're giving anyway the farm to their kind. Damn shame! Needless to say, they are not very busy here and for some reason, Corporate doesn't care!
I guess they see it as long as they're making some money, they don't want to rock the boat.
It's sad because I can see the end of them coming soon not unless they make some seriously changes and hire some American people! People that have the company's best interest at heart.
We hadn't been to a Taco Bell here in over a year because of the management or should I say LACK of management/Americans.
This past weekend, we thought we'd give them another chance (because we used to really LOVE Taco Bell) to see if they actually hired some Americans and actually put some food on their products. NOPE! What a big disappointment! This visit just made up our minds to just never give Taco Bell any more of our money! We're done with them. WAY to many other places to eat.
We found a MUCH better place called Tijuana Flats! WAY better than Taco Bell plus you actually have Americans waiting on you that actually give a $#*! about you as a customer. Not to mention you actually get some food!
If I could have given Taco Bell NO STARS I would have! The WORST!

Date of experience: April 25, 2018
Texas
20 reviews
79 helpful votes
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I LOVE HAVING IT MY WAY!
September 21, 2016

I LOVE Having it my way. I don't know about anyone else location. But The Taco Bell at my Location,. Really "SUCKS" or Should I say The people who are working there serving our food. Well They cant seem to get my order right. When I order a hard shell taco, Then That is what I want. But when I looked at my taco,. Its more Lettuce Then Meat! I'm like... Hello! I ordered a Hard shell taco, Not a Salad! And Sometimes the Lettuce don't even look fresh.
Now When I Order On Line, and when I make it to the Drive-Thru and just press send. And my order is ready. And everything looked Hot, Fresh, & Ready To Eat! It looks like It was made at a totally different Taco Bell. I feel like a Super Star! And I'm like... Now Why Cant these people make my food like this when I order inside, or the Drive-Thru?
So For Now On... I am Placing my Order On Line Where I Know my Food Will be Hot & Fresh!

Date of experience: September 20, 2016
Ukraine
8 reviews
13 helpful votes
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I think Taco Bell keeps me on life support since forever. My favourive are their beef burritos. They also have a pretty good food delifery service. Never waited more than 30 minutes for my delivery. I always hang out here with my friends.

Date of experience: April 13, 2016
Colorado
3 reviews
3 helpful votes
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$#*!ty management
December 20, 2015

Order through drive thru and my order was wrong, called and spoke to the supposed manager "BECKY" and she said if I come all the way back, she will replace the order. Who in their right mind wants to drive to a place, drive home and then drive there immediately again?

Date of experience: December 20, 2015
California
6 reviews
9 helpful votes
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Bogus PS4 Game
November 6, 2015

We don't have a TB close by so after weeks of waiting to make the 1 hr drive to town we stopped at one of the many local TB's and I purchased the Volcano Box to get an entry into the Gold PS4 giveaway.
The food was as usual, alright, skimpy but tasteful and overpriced. We got our box and after several stops, shopping and Dr's appt., we finally headed home.
The next day we decided to text our code as required and did we get a shock. After inputting the code we immediately got a response to verify our age was over 18 and we replied yes. We then quickly received the following: " Looks like the code you entered is not valid or has already been used. Check code and try again. Msg&Date Rates may apply. Send STOP to end, send HELP for help." message!
WHAT? I just entered my code and it's not valid and / or been used, WTF?
Needless to say I've contacted TB numerous times and all I keep getting in return is how my code is randomly chosen that every 10 minutes for someone to win the PS4. Doesn't a person have to have a valid code to even enter? YES but they can't get past the part that my code was NOT VALID and refused to send me another and / or enter me into the drawing. Now I realize they probably get a lot of scammers but I have kept the proof on my phone and email contact and TB is a SCAM...
I will never pay extra again to play a fast food restaurant game, regardless of the name, and I hope others will think twice, report these kind of fraud scams, or employees who rip off customers by using codes and letting others know of these fake wins.
I am not 20 or 17 to scam and shocked by the rude attitude of TB employees at their website contact to work to resolve my issue. They show no consideration or concern for any of the paying public and wish to ignore any problems.
If anyone would like the completed transcript or copy of phone records to verify this scam it is readily available if I can figure out how to post it. Otherwise I will be posting everywhere so others can or will speak out against these games.

Date of experience: November 6, 2015
PF
3 reviews
2 helpful votes
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I love the food from here. Ill eat anything from the menu. I love the burritos and nacho supreme. Especially the dollar menu right now (as of 11/03/2014). The service can be great but depends where you live. Some will have good service, others will have really terrible service. Overall, great food and great prices. And it's opened late too! (Check your area though).

Date of experience: April 4, 2015
GB
7 reviews
7 helpful votes
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Don't know why this place hasn't been reviewed yet. I love the food from here. Ill eat anything from the menu. I love the burritos and nacho supreme. Especially the dollar menu right now (as of 11/03/2014). The service can be great but depends where you live. Some will have good service, others will have really terrible service. Overall, great food and great prices. And it's opened late too! (Check your area though).

Date of experience: November 3, 2014