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TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 7th among Mobile Applications sites.
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Text Now has always been a great choice for me, they have always given top quality, I appreciate the efforts of providing good, fast, economical communications service.
Textnow did not provide me the service I needed. I paid for data and the data never worked even though I live in a metropolitan area
Stupid app. You can't log back in using the same details and then they block your account access.
Hey there, thanks for your review and so sorry! Regrettably we do not offer our service in Pakistan, and only in North America. Sorry that we’re not yet able to provide international availability!
Very efficient, easy to use. I like the ease of use and being able to call or text is an added bonus.
Comes in handy as my travel companion or travel body Provides solutions to all North Americans abroad
I was with TextNow for a decade (including years as a paying customer) and recommended them to everyone for years. One day, a few months back, my service was disconnected and the message I got was outright hostile. It actually accused me of fraud! Fraud? WTF? I clicked on the link that says that they would review this but never got a response. Any company who goes off making unsubstantiated (fraudulent?) accusations is as shady as they come. Bottom of the barrel. Avoid these people and their service.
Hey Ernest, thanks for reaching out! I'm sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!
Using textnow years. Getting better better I can feel. I'm very happy with you. Thanks to the technicians.
It's a no brainer! I don't even need WiFi…. Ive had Textnow for some time now and have never had any issues whatsoever. Moreover, I even get 2 stage authentication texts…. Umm WOW!
Hello I've been trying to get someone to help me I've got locked out of my account and I need my email address updated! This app is hobble and have no customer support :( I got locked out of my Apple ID and it removed my phone number my current phone number and you guys are going to get sued for this please :(
Hey Tammie. Thanks for your review and so sorry to hear that you're having issues accessing your account! If you haven't already done so, please email community@textnow.com and we'll assist further!
For WIFI calling it is the best I've come across. I use it as a secondary number.Maybe someday I'll use it as my primary. But I need WIFI for all my other needs in my home.
It's a great service everyone should try it. No drop calls no problem getting through on Wi-Fi anytime.
I really appreciate having the ability of being able to use the phone with just the internet. Because if I'm in a situation where my phone won't work as long as I have internet I can use the phone.
So far my text now experience has been awesome. No problem whatsoever. Have made and received call..
Being on a fixed income I enjoy FREE talk and text. Even though I don't talk often, I can depend on it when I need it
Pretty good experience calls.Work well text works well thank you
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at community@textnow.com
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at community@textnow.com for further assistance.
Hey there, thanks for your review! We're sorry to hear that you're having issues getting your data connection working. I've sent a PM to assist further!