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From the business
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
TextNow Reviews Summary
TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 7th among Mobile Applications sites.
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This service works very well as long as you remember to use it at least once a month. My text always goes through. My only minor issue is that they send me solicitations to upgrade fairly frequently.
I use it all the time. The quality is the best. Easy of use fantastic.
I downloaded and used text now successfully for years. I need it for a usa number to use as I travel overseas. I used it successfully in 2024 until Christmas when i contacted family in usa while i was visiting others oberseas. On Jan 1 2025, I went to text my usa family to say Happy New Year only to find i had been logged out and not able to log in. Can't call any person so sent in email to inquire what happened. Got a random response that said it would be investigated and looked into but that I wouldn't get another response from them regardless of outcome. There was no other way to contact customer service and never could get my account and number back. I was cut off from my family in an instant and not notified when, how or why. Then I enquired with other textnow users and same new issue was found. If text now was used overseas, as was the case for years before Jan 2025, then you were logged out and enable to log in... while overseas. You can use it in USA only now no more overseas abilities. It was lame, unprofessional and could have put me in danger since I could no longer use my phone/number when needed. Textnow didn't even contact or warn users of this change and just disconnected.
All your Numbers shows spam Numbers so people dont answer. And block thé Numbers. Thé app work s good.
Hey Claude! Thanks for your feedback! We're glad the app is working well! The number you chose may have been flagged as spam by other carriers in the past, which is outside our control. If you're having issues with people not answering, you can change your number through the app. I have also sent a PM to assist further!
The quality of voice and in conversations is very good. I would definitely recommend it
Satisfied with this service. It works very well. Ready to use and strong signal on most days.
It helps people on fixed income. Just a little too many advertising ads
I live in Costa Rica now and this app helps me keep in touch with the United States. Great app.
Free to me. Helpful when I'm out of minutes. Thanks for this app.
This app is getting worse by the day! My husband was trying to call me on an emergency and I couldn't answer it. The app glitched on me
Hey Teresita., thanks for your review and so sorry to hear that you're having issues receiving calls. I have sent a PM to assist further!
It has been great. I have recommended to many friends. I will use textnow for a long time.
My only experience would be you have to have good wifi in order for your service to go well and I do believe your location in the area of North Carolina determines how well you recieve text messages and missed calls with this service.
Great app for texting and call to Friends and family. I can call and text to America and Canada for free.
Call sound is clear. I shared this app with all my Friends. They love it
Doesn't allow vpn use, Connections are decent but dropped calls do occur.
Hey H. B., thanks for your review and so sorry! We don't support them as they allow users to mask locations and also interfere with how our service works. We can only recommend using a clean connection with our service. I have sent a PM to assist further!
Great phone service and text great experience easy on the go ser
As long as I can afford wifi it will always be there for us and I love that.
My # secured for a small annual and I can make and receive calls. Good deal.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sue, thanks for your review! So sorry to hear that you're having issues accessing your account. I've sent a PM to assist further!