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ThaiCupidReviews 60

1.5

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ThaiCupid Reviews Summary

ThaiCupid has a rating of 1.5 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThaiCupid most frequently mention customer service and fake profiles. ThaiCupid ranks 71st among Asian Dating sites.

service
15
value
14
shipping
9
returns
8
quality
12

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Hans M.
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100 percent scammer, fake and bot accounts. They're so ridiculously fake that it's almost outrageous. The alleged "women" using profile pictures downloaded from some porn portal and have all suffered absolutely terrible blows of fate that have left them in financial distress, which is why they absolutely need large amounts of money immediately. There isn't a single real woman there. I have attached a small selection of the beautiful alleged thai women you will find there.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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I can't honestly believe I fell for this site. It's 100 percent just a bunch of scammers and bots. Lots of messages, but none of them from real people.

Date of experience: May 2, 2025
New York
17 reviews
30 helpful votes
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Fake profiles
April 18, 2025

Many Fake profiles.
Some of the sites have been caught with fake profiles (read the press) - ThaiCupid too? I joined and after 1 day received 75+ messages. ABout 1/3 were from USA based gals but the photos were found on the web and their profiles incomplete (they only put in age, and a few items). Obviously fake... did ThaiCupid add them or they just have no guards in place?
Also messaging is not available unless you pay. However for a handful of messages I was able to read... though from FAKE profiles... I will not pay such a HIGH fee for a service that seems to be full of fake profiles.
I wrote them feedback 5 times and only received 1 response and it was a canned message and not applicable to what I asked. Site is maybe worse than ThaiFriendly.

Date of experience: April 18, 2025
California
6 reviews
12 helpful votes
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Don't bother.
December 30, 2024

It seems to be an aging site, and customer service is nonexistent. I did not pay for a subscription and after the free offer I'm glad I did not.

Date of experience: December 30, 2024
California
1 review
1 helpful vote
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Found a wife
March 4, 2024

After searching the site I found 3 or 4 women to talk to. Most that wanted to talk to me were really to young for me. After about a week I started to talk to just 1 woman. We began to use facebook messenger to video call in the morning and evening every day for about 3 months. We are both retired so had the time. I went to Thailand to see if we really get along face to face like we did online. After 2 trips to Thailand and about 2 months of staying together all was good for me. Then about 3 months after I came back to America we got married. She came here to meet my family and then we will return to Thailand to live. It is not a big city but about the poorest place in Thailand. Nong Bus Lamphu is a great place to retired and does not cost a lot to live there. We have a 3 bedroom house with 2 bathrooms, 2 story but I would prefer a single story house myself. She is well educated and so is her family. She has no kids and how perfect is that. We also got married online and that cost about $600 (yes it is legal).

The site was good for me. Advice I would give is know what you are looking for. Video call as soon as you can. Do not part with cash until you have met face to face and see with your own eyes what you are getting into.

Date of experience: March 3, 2024
Denmark
8 reviews
26 helpful votes
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Deserves higher rating
February 24, 2024

This site deserves a higher rating. It is certainly possible to find nice authentic Thai women for chat and dating.

Like similar lower cost sites, profile verification is not that great. There are many fakes sending you messages. Consider these main rules and you will avoid, pretty much, all of them. Don't get tempted:

- New profiles who contact you direct are likely fake
- Profiles with only one photo are likely fake
- Profiles sending contact info right away are likely fake

Date of experience: February 22, 2024
Wisconsin
1 review
3 helpful votes
Follow J C.
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Signed up, they charged my credit card. Then ThaiCupid "suspended" me before I could talk to anyone. They claimed I was suspended because I was "suspicious" and demanded I send a photo ID and my credit card. I l blacked out the information requested and never heard from them again - even though they claim they would contact me by email in 48 hours. I emailed them, nothing.

I have referred the charge to my bank as a fraudulent charge. My account is still "suspended" 15 days later. Complete denial of service for no reasonable reason, and charged for no service. Criminal.

Date of experience: December 30, 2023
Australia
2 reviews
7 helpful votes
Follow Rhis S.
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Unfortunately, filled with scammers and fake photos. Vast majority of them cant speak English. So very hard to communicate. Please dont wast your money is the simple advice I can give you! I forgot to uncheck the auto renewal and the renewal went through so I have been on it for 4 months and connected with no one - not a single genuine girl.

Date of experience: November 6, 2023
Texas
1 review
4 helpful votes
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Too Good to be True is Usually Right
January 21, 2023

With 24 hours, received 171 messages from women of all ages, including women outside the filters I had set. The first three messages I replied to -- the best looking first, of course -- all pushed to exchange email addresses. Immediately upon receiving their emails, they wanted to move over to a different dating app (with another fee, of course). I guess some folks (not necessarily women) make money from those third party sites by luring men over. Fourth woman I interacted with turned out to be fake, too. But only after telling me the camera and microphone on her phone was broken (which is why we couldn't interact in real time) and then asking for a "loan" because her employer was late paying her.

Date of experience: January 21, 2023
Australia
1 review
2 helpful votes
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I been subscribing for free for about a week
In 2 days I received about 25 likes and probably over 40 messages from girls... it never appended to me even in the free sites. I ended up chatting with a scammer that it would never do a video chat

Date of experience: July 4, 2022
Thailand
1 review
6 helpful votes
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Thieves
November 1, 2021

Thai cupid keeps on collecting the membership fee without my consent. I checked the box for 1 time payment but Thai Cupid collected the fee again.

Date of experience: November 1, 2021
Thailand
8 reviews
17 helpful votes
Follow Bill R.
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This is supposed to be a premier established thai site which is why I joined.
The joining process is overly complicated and the support from the site owners is virtually non-existant too.
And you can do nothing much at all without first upgrading - that's disappointing and a very-1970s style approach.
After a few weeks of pointless activity, I deleted the account. The entire experience filled me with the feeling it's a money-grabbing enterprise and nothing more.

Date of experience: October 21, 2021
Illinois
2 reviews
10 helpful votes
Follow Alan D.
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I have to concur with most comments here. The women that do reply (Far and few between) come on, give you their contact info and disappear. Always the same story. They have long hours. Then why register for a dating site if you are never going to come on? I think many of the profiles are fake as well. Not wanting to brag, I am a very handsome man. 85% of my likes were coming from fat, old and ugly women (sorry ladies) even though my profile indicates what age group I am looking for. Also, 90% do not even read my profile and speak little or no english and use a translator. To make matter worse, after I deactivate my account and sent thaicupid an email to completely delete my file, they reply telling me to adjust my "seeking". Not even what I asked for. THAI CUPID SUPPORT SUCKS. THEY DONT EVEN READ THE EMAILS PROPERLY. They just want to scam you for more money and try to keep your account activated. Over 100 likes, and only 3 women actually started to communicate with me... those are NOT good odds. Stay away from this site, and DO NOT EXPECT HELP FROM THEIR SUPPORT BECAUSE IT IS NON EXISTING.

Date of experience: October 14, 2021
Hawaii
1 review
10 helpful votes
Follow Kee D.
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I heard some good and bad reviews so I decided to try it out myself but the worst turned out to be true. Not a single profile interested in me responded as well as almost getting scammed by several profiles. Luckily I didn't lose any money but as a warning to every man out there, your odds are better off elsewhere. Please AVOID. You all have been warned...

Date of experience: August 15, 2021
Canada
1 review
12 helpful votes
Follow Jim B.
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Thai cupid pulls male customers in by initially sending likes and messages from pretty women. However, it seems they actually use some paid Internet Models, who at some point encourage you to join other web sites to gain more access to them. They also seem to use different women or bots at different times to manage a single profile, so the person who you may be chatting with, may not even be a human. I would guess that the profiles are a combination of paid internet models; random Thai women, who may not be aware their dating profiles are on Thai Cupid; some paid actors in a call center like setup; This site is the biggest scam ever, so save your time and money, do not sign-up for a paidmembership. They are getting rich from scamming lonely western men.

Date of experience: June 18, 2021
Norway
1 review
3 helpful votes
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Allmoust 100% scam
January 31, 2021

You pay by visa card. It renew the bill mountly automatik. Foto and profile is administratet by a sekretæry. If chat some u get same question and answer. Some real. But moustly scam page.

Date of experience: January 31, 2021
Cupid M. ThaiCupid Rep
over a year old

Dear Ivan,

For convenience, we automatically renew your membership shortly before it expires so you can continue to use your premium membership without interruption. You may opt-out of auto-renewal at any time in your billing settings at least 48 hours before your membership is due to expire. Please contact www.thaicupid.com/en/help/helpdesk for further help.

California
1 review
2 helpful votes
Follow George T.
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Thai Cupid sucks
October 31, 2020

When I signed up for Thai Cupid, you would expect that they would only send you Thai women profiles. I keep getting women from other countries. When I sent them several complaints this is what they sent back to me:
"We understand you may not wish to receive messages from members not matching
Your preferences. Our site Message System includes an option to Filter your Received
Box."
This was my reply back to them.
I should not have to filter out anything that is what I am paying YOU to do. Thai Cupid is creating misleading / false statements by advertising that you will only meet Thai women. Why should I stay with Thai Cupid?

Date of experience: October 31, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear George,
We apologize for your unwelcoming experience. We have thousands of success stories from ThaiCupid that you can find here; https://www.thaicupid.com/en/general/success

North Dakota
4 reviews
23 helpful votes
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Terrible Customer Support
September 13, 2020

I joined Thaicupid.com 4 years ago. I have always just had the free membership. I was constantly plagued with the problem of logging in. It would say that I am entering the incorrect password, so I would have to request a new password all the time. Now during the Covid-19 Pandemic I wanted to upgrade to the paid $140 1 year membership, since I won't be able to visit Thailand for an entire year. I normally visit Thailand 2 times a year. I went to go log in on Saturday morning. It said I entered the wrong password. I hit the request new password button, so it would send a new password to my e-mail. On Sunday morning I had received no e-mail. I then went and e-mailed the customer support on the website about the issue. They promptly e-mailed me back and said that the problem is that I need to hit the reset password button for a new one to be e-mailed to me(I had already done that.) They also said that it could be that I have Okcupid on my block list in my e-mail. I checked my block list on my e-mail account and they were not in my block list. I immediately e-mailed them back that I checked. It is now Sunday night and I have still not gotten a response. This is way to stressful trying to deal with this company as a non-paid member. I will just keep my $140 and use one of the other Thai dating websites.

Date of experience: September 13, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear Casey,
We apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.thaicupid.com/en/help/helpdesk and we will be happy to help you further.

GB
1 review
9 helpful votes
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Scam
July 29, 2020

Fake profiles. Scammers. No customer service. The company are scammers and allow scammers. I reported 10 scammers. None were removed. Even though they claim cutting edge security.

Date of experience: July 29, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear Kevin,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Thailand
1 review
1 helpful vote
Follow Odds B.
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I had a problem with multiple charges for my membership. The company did not reply to my request.

I suspect there are some bots that solicit casual visitors to buy paid memberships.

I met The Perfect Partner within a few days of registering. So I stand grateful to Cupid Media.

Date of experience: May 20, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear Odds,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.