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The ZebraReviews 263

2.8

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The Zebra Reviews Summary

The Zebra has a rating of 2.8 stars from 263 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Zebra most frequently mention insurance companies and personal information. The Zebra ranks 4th among Car Insurance sites.

service
61
value
61
quality
51
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North Carolina
1 review
0 helpful votes
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Great
March 8, 2023

I called so many different insurance companies what I should've just went to zebra because they do all the work for you

Date of experience: March 8, 2023
Alabama
1 review
0 helpful votes
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Easy
March 8, 2023

We loved our sales rep he was so sweet and very helpful

Date of experience: March 8, 2023
Arizona
1 review
0 helpful votes
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Fabulous
March 2, 2023

Not only did I get great rates but I got a wonderful person to help me that was very knowledgeable.

Date of experience: March 2, 2023
Massachusetts
1 review
0 helpful votes
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A very pleasant experience.
March 1, 2023

I've been searching for a new insurance provider for a while and was disappointed by the quotes I had received from other companies. I tried out Zebra and Blake Trew was extremely helpful, professional, and patient with me. He answered all of the many questions I had, always with a joyful demeanor, and left me feeling confident in my insurance choices. If I ever need to switch my policy in the future I will be sure to return to the Zebra based off of my experience.

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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Quick and helpful
February 21, 2023

My representative Logan was very helpful and efficient. He got my quotes quickly and I was set up with new insurance on my home and autos within the hour. I also saved about 600 dollars, yippee!

Date of experience: February 21, 2023
Florida
2 reviews
1 helpful vote
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I filled out all the information requested and in the end I got a generic list of companies with no pricing information. Now I get the emails but need to do all the work myself in finding a company. I don't know if this is because I am in Florida, or what it the problem is.

Date of experience: February 20, 2023
Texas
1 review
0 helpful votes
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Good service
February 17, 2023

Many different companies came up and went with top choice

Date of experience: February 17, 2023
Arizona
1 review
0 helpful votes
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Car Ins.
February 16, 2023

She was great, very professional,
She help me to understand a lot.
She answered all my? An got me a great policy. She's a keeper.
Thank U Donna F.

Date of experience: February 16, 2023
Illinois
1 review
0 helpful votes
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Nice company and excellent service
February 16, 2023

Very good assistance from the Zebra representatives

Date of experience: February 16, 2023
Arizona
1 review
0 helpful votes
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Zebra
February 15, 2023

The Zebra experience was very efficient and saved me time and money. Being a former insurance agent, I was pleasantly surprised.

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Four star
February 8, 2023

Was easy and simple to do and I did it at a time other insurance company wouldn't be open was great try them they make it easy

Date of experience: February 8, 2023
Arizona
1 review
0 helpful votes
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Easy process
February 8, 2023

Hunter took the time to explain the coverages and the differences between them. I not only got more coverage on my home and cars, but also saved $2000 per year over the well known company that I had been with for 20 years.

Date of experience: February 8, 2023
North Carolina
1 review
0 helpful votes
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Meh
February 7, 2023

Was left on hold for an hour but other than that an overall every one was polite and got me set up

Date of experience: February 7, 2023
Indiana
1 review
0 helpful votes
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Good service
January 26, 2023

Great customer service and highly recommend. Helped me find an affordable policy

Date of experience: January 26, 2023
Florida
1 review
0 helpful votes
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Awesome service from Guy Enno
January 23, 2023

Guy was so patient and really walked me through the process and tried to get me all the discounts available to me. He helped were others couldn't and will be there for future questions. Saved me money and I Couldn't be happier

Date of experience: January 23, 2023
Arizona
1 review
0 helpful votes
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Very helpful
January 23, 2023

The Zebra representative very quickly found a great insurance company that offered the exact same coverage that I had on my old insurance policy. But saved me $267! I am signed up with a policy I trust at a better rate. I am thrilled that I contacted Zebra.

Date of experience: January 23, 2023
Oklahoma
2 reviews
0 helpful votes
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Thanks Alex!
January 20, 2023

Alex helped me find the best deal for our family! This method saves countless repeats of the same information to multiple insurance companies!

Date of experience: January 20, 2023
California
1 review
0 helpful votes
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I was with a different brokerage for 10 plus years. They quoted me a policy that would cost over $200 a month and claimed that was the only offer they had. I left them and Zebra was the first company I called. Gabriel was absolutely wonderful with professionalism, expertise, and all around super helpful. I interacted with a couple of other team members and they were also just as helpful and warm/friendly. Lots of appreciation for the team and company.

Date of experience: January 13, 2023
Minnesota
1 review
0 helpful votes
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Easy insurance quote comparison
January 12, 2023

After the online Zebra insurance quote left a few questions I called and worked with a very well informed agent who answered my questions and completed the process of securing home and auto policies. I'm confident I have the correct coverage at competitive prices.

Date of experience: January 12, 2023
Louisiana
1 review
0 helpful votes
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Dedicated
December 24, 2022

I like to thank Mr. Gabriel for his hard working ethics he serve as an agent for Zebra. He really helped me to chose the right insurance that was affordable. He didn't waver in his commitment to ensure great customer service. God bless you Mr. Gabriel for your faith.

Date of experience: December 22, 2022

From the business

The Zebra is the nation's leading, independent insurance comparison site. With its dynamic, real-time quote comparison tool, consumers can identify car and home insurance companies with the coverage, service level, and pricing to suit their unique needs. The Zebra compares multiple insurance companies and provides agent support and educational resources to ensure consumers are equipped to make the most informed decisions about their home and auto insurance. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it's "insurance in black and white."


thezebra.com
Austin, Texas, United States