I ordered Women's Earthkeepers® Stratham Heights Strappy Sandals from timberland.com on 7/16/14. Whenever I checked order status it was showing "Item(s) located in stock". After a week later I called them and they "informed" me that because of issue on their warehouse they canceled my order. They never sent email, message or never called to just let me know. Their only excuse was "We are sorry".
Do not order from their online store, if you desperately want to wear Timberland order from somewhere else.

Not only did they have me under false impression in reguards to sizes but inclusively, when i just received in my hand the product i just paid $205.00 for and waited more than a month to receive it was not the right size. I called to see if i could send it back to get it fixed, they refused to help me as if i was asking for an effing refund which i wasnt but i didnt just pay that much for an item i will never be able to wear. Most horrible customer service from a company ive ever received. I will never again order from them or recommend their site and not only that but i will share my experience on social websites and its such a shame because i wouldve spent more money on customized boots but their horrible customer service turned me off to my favorite boot brand because of their unproffessional customer service.