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TippyToad Reviews Summary
TippyToad has a rating of 4.8 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TippyToad most frequently mention customer service, family reunion and graduation party. TippyToad ranks 7th among Party Supplies sites.
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I am so bummed! I ordered two different sets of cups weeks ago for my daughter's graduation party. The party is this coming Saturday (today is Tuesday). I just received a call that the order was on hold because they weren't sure what color I wanted the print to be on one of the cups ordered. Because it takes 7 days to ship an order, I had to cancel the whole order. Why am I just getting called now? And in my summary of the order, the color is stated right there. Ugh. If you need these on a deadline, order somewhere else. I wish I did.
I wanted personalized cups for my son's family-only, socially-distanced graduation party and these are perfect! It was easy to order, the proof arrived quickly and the cups looks exactly like I'd hoped. The only problem I had throughout the entire process was deciding which cups to order as there are so many great choices. I would order from TippyToad again.
Thank you for sharing your experience, KM! We're glad the personalized cups could add a special touch to your son's graduation party during these unusual times. Please convey our congratulations to your son on his milestone accomplishment. Best wishes!
My experience with Tippy Toad was wonderful! They have a wide variety of options to choose from, great prices and my order arrived quickly! The cups look fantastic! The only thing I wish was different about the website, was the ability to see what each artwork option looked like. If that ability is there, I didn't see it. I knew I wanted "Oh The Places You'll Go", so it wasn't a big deal for me. But for someone who is unsure, being able to see what those designs look like would be helpful. Thank you for helping to make our graduation party a huge success!
Thank you for sharing your experience, Carmen. We agree with you, 100% and we are working on online-proofing so customers can see their cup designs before ordering. We thank you for your patience and for sharing your thoughts with others. Best wishes!
They didn't turn out to what I thought they were going to be. But that is what I get for not getting a proof before hand. They still turned out ok and are use able. I would order again. But, I would get a proof before hand!
Thanks for sharing your experience, Amber. We always recommend getting a proof before your order is printed. Please contact our customer care team. We can redo your order for a discounted price if you would like. Best wishes!
My baby shower cups came out amazing, I recommend ordering from here and will continue to come here for all my events thanks again
Glad you love your baby shower cups, Denia! Thanks for sharing!:-)
I am raising my custom cup to TippyToad.my cups are perfect, exactly what
I was expecting! I want to give a shout out to Molly, she was so patient with me,
As I had to change my order back and forth due to this crazy COVID-19 mess, and
Having to cancel the event! Now that our Reunion is reschedules, gives me time
To order more stuff!
Thank you for your review, Susan! Yes, this COVID-19 mess is crazy and disrupting soooo many lives. Hopefully we can all get back to a normal life soon and enjoy all the traditions we are value so much. We're here to serve you the next time you have a reunion or any celebration. Best wishes!
Just what I ordered. Came in a very timely order. Very happy even thou had to cancel celebration because of corona virus.
Hi Diane. We're so sorry you had to cancel your celebration due to COVID-19! Very unusual times we are in. Hopefully we can serve you again when life gets back to normal. Best wishes!
The cups arrived in a timely manner and in good condition. All details were followed. Highly recommend!
Thank you for your review, Dulce, and for sharing a picture of your personalized birthday party cups! We love it when our customers share. :) Best wishes!
The cups were the talk of the party! My fiance didn't like my purchase at first, but LOVED them at the end! SUPER HAPPY with my purchase! DEFINITELY RECOMMEND!
Thank you, Jenn, for sharing your experience with others and for your recommendation! We're sol glad you and your fiance were happy with your personalized cups. Best wishes!
I bought the neoprene coozies (beer coolers) and can't get the moth ball scent out despite hours of running them on low heat in the dryer with a scented towel. Super disappointed because I can't use them and spent over $100 and they are otherwise good looking and their service prior to receiving these have been good.
Thank you for your feedback, Heather! We're so sorry for your disappointment in your personalized can coolers due to the odor. This odor is not from the can coolers themselves but from the ink. While this ink is food-safe and environmentally safe, it can leave an "off-smell" after printing. Low to medium heat (like in a dryer) will only increase the odor as the ink molecules get warmer. We suggest setting your can coolers in an open area (referable outside) for a few days to let them air out. Please contact our customer care team via your order confirmation email or at 844-847-8623 if you need further assistance. Best wishes!
I absolutely love my cups I ordered for my husbands 50th birthday, I can't wait to use them. I placed my order and was sent a preview a couple of days later. Shipping time was faster than expected.
Thank you for sharing a picture of our cups, Natasha! They look awesome. We're glad we could help make your husband's 50th birthday celebration a memorable one. Best wishes!
I ordered stadium glasses for my family reunion.
I am very happy with them. The color I picked out came out beautiful. The printing
Is perfect, I am very happy with the product and would definitely recommend them to my
Friends... thank you Molly for your help. Joan M
Thank you for your kind review, Joan! We're so glad you are happy with your personalized family reunion cups. Molly is the best! :) Please let us know if you need any help in the future. Best wishes!
Needed some cups last minute for a Family Reunion. Lady who helped me over the phone was so pleasant, assuring & professional. Received product when told we would. Very happy with product!
Thank you, Linda, for sharing your experience with TippyToad.com! We appreciate your business and are glad we were able to help you get personalized cups in time for your family reunion. Best wishes!
I was thoroughly impressed with the company and the quality of the product. I needed a rush order, they arrived in plenty of time and looked great! Exactly what I wanted. I'll definitely be returning as a customer.
Thank you for sharing your experience, Athena! We're so glad you are happy with our products and service. Best wishes!
Found on Pinterest. Ordered 6 weeks & got them in 2 weeks. Still haven't use them, but can't. Wait to get them out!
I have ordered Koozies and foam covers from several different websites for my husband's "man cave". TippyToad is the best, by far. I love their graphics and the fonts were perfect. Service was wonderful. This company is the best!
Thank you so much for your wonderful review, Sondra! Reading your words of praise for our products and service mean so much to everyone here who strives every day to make each and every customer as happy as you. We are so pleased you like our designs and fonts! We strive to stay on-trend while offering only the best quality products. We look forward to serving you again. Best wishes!
Ordered last minute for graduation party. Product arrived two days prior to delivery date. I opted to not receive proof before sending to production and was not disappointed. I ordered stadium cups with custom print on both sides. Would order again
Thank you for sharing your feedback, Chari! We're glad we could get your cups to you in time for your graduation party. Best wishes!
Amazing customer service and very fast delivery. The product was exactly as expected. I will use this company again!
Thank you for your kink words, Jai! We're glad you are happy with our products and service. We look forward to serving you again. Best wishes!
Received the plastic monogrammed cups in a very timely manner they are quality cups! I will definitely order from them again!
Thank you, Tina, for your review! We're so glad you love your monogrammed cups. Best wishes!
The cups came out great. I Can't wait for everyone to see them. I will order from your company again in the future.
Thank you.
MD
Thank you, Michele, for your wonderful review! We're so glad you are happy with our personalized cups and our service. Best wishes!
From the business
Bring a custom, one-of-a-kind touch to your party, shower, birthday, graduation, anniversary and all special celebrations. Order custom printed decorations, favors and unique gifts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Teresa. We are very sorry about your situation! We have looked at your order and order notes from our customer care team. Your order was placed with TippyToad on Tuesday, June 09,2020. An imprint color was chosen on one set of cups, however, there was no imprint color chosen for the second set of cups. We cannot print an order unless we know exactly what imprint color is to be used. Our customer care team contacted you via voicemail message and email message on Wednesday, June 10,2020 and on Friday, June 12,2020. We received a call from you on Tuesday, June 16,2020. Unfortunately, there is not enough time to print and delivery your order. We are terribly sorry for this unfortunate situation. We are offering you a complimentary order (on us) for your next event. You will be receiving an email regarding this offer. Again, we apologize for this unfortunate circumstance. Best wishes!