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The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
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Tuckernuck was easy to use, great with orders and returns. I loved working with them.
Excellent experience.
Thank you.
As you can see by my orders….I love the Fay blouse
I ordered this for my husband's employee Christmas party and it was PERFECT! It was TTS for me at a medium, but if you have a large chest, definitely size up! It is a modest, but classic piece that I plan to keep for years to come!
Tuckernuck always delivers! They have great customer service, offer a nice mix of higher end brands and have highly competitive pricing.
I was so disappointed the green pants run small. Had to return them
Such a pleasure to find a company that handles exchanges as they should be handled …… without additional charges, refunds, and waiting periods.
Hi, I'm petite, just at 5'0, I would love if you made some variations of your styles in PETITE sizes!
I've never been disappointed in the fit or style of these clothes. I need to order much smaller sizes because I am under 5'2, but I'm still able to find cute outfits
Great experience in purchasing and receiving, I iron alot and wanted to iron the creases out before wearing...unfortunately when I put the iron on the fabric it literally disintegrated before my eyes...I doubt the iron touched the sleeve for 3 seconds but it was too late and put a big hole in the fabric immediately.
Any chance I can get an exchange?
There was not a return receipt in my package. I need to find out how I can return my items which I loved but were way too large for me. I ordered two capes but one size fits all didn't work this time.
Thank you.
Easy to use and make purchases. Everything I have purchased from Tuckernuck has been of excellent quality and arrived in a timely manner.
Ordered many sizes and returned those that didn't fit without a hitch. Their clothes are well made and worth every cent.
I bought two dresses for the forst time ever and LOVE them both. The fit is amazing and they feel like suck great quality. I'm excited for more purchases.
I love the fit and the color (green). It isn't as vibrant as what is pictured on line but I'm not disappointed. It is a beautiful green and the cut is very flattering. I wish the length on me was as pictured on the model but I'm 5'2.5" so I knew it wouldnt be the case. The length covers my ankle bones. Length is perfect for cold northeast weather.
Three dress fabric was beautiful. And the velvet sleeve cuff as well as the collar was a nice touch. However, it's looked like a Tablecloth on me. Returning.
I ordered the Faye blouse and while it did not fit I absolutely think it is a statement piece. I have seen it on a number of friends and it is such a show stopper. It is too small on me in the shoulders and chest. I have tried the small and the medium and unfortunately it does not work for me. Tuckernuck made the return experience very easy. They have fantastic customer service! I look forward to trying other products.
Good quality! Fast shipment! Good communication about shipping status!
I ordered a vest that needed a size change and the process could not have been simpler. I received the replacement quickly and I am very satisfied with the vest and the service. Thank you!
The products are of fabulous quality. They were delivered in a timely fashion as well.
I ordered a few different items in two separate orders and ended up keeping one pair of earrings. Overall, the quality of the clothing and accessories are very nice with the exception of the black velvet headband which I believe is way overpriced for what it is-- looks very cheaply made. The jewelry items I purchased are beautiful, but did not fit the bill for what I was looking for. I returned items from one order on December 2,2022, and the other on December 9,2022, both of which have been received by the merchant, and Tuckernuck has still not processed refunds for either order.