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TuckernuckReviews 1,789

3.1

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Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
170
value
7
shipping
7
returns
5
quality
655
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Rhode Island
1 review
0 helpful votes
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The experience itself was awesome.
December 22, 2022

Tuckernuck was easy to use, great with orders and returns. I loved working with them.

Date of experience: December 22, 2022
Colorado
1 review
0 helpful votes
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Just recently discovered Tuckernuck
December 21, 2022

Excellent experience.
Thank you.
As you can see by my orders….I love the Fay blouse

Date of experience: December 21, 2022
Mississippi
1 review
0 helpful votes
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The Perfect Christmas Dress
December 21, 2022

I ordered this for my husband's employee Christmas party and it was PERFECT! It was TTS for me at a medium, but if you have a large chest, definitely size up! It is a modest, but classic piece that I plan to keep for years to come!

Date of experience: December 21, 2022
Georgia
3 reviews
0 helpful votes
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Love the T'Nuck
December 21, 2022

Tuckernuck always delivers! They have great customer service, offer a nice mix of higher end brands and have highly competitive pricing.

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
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Green pants run small
December 21, 2022

I was so disappointed the green pants run small. Had to return them

Date of experience: December 21, 2022
Connecticut
1 review
0 helpful votes
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Watch Plaid Holiday Top
December 21, 2022

Such a pleasure to find a company that handles exchanges as they should be handled …… without additional charges, refunds, and waiting periods.

Date of experience: December 21, 2022
Georgia
1 review
0 helpful votes
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Hi, I'm petite, just at 5'0, I would love if you made some variations of your styles in PETITE sizes!

Date of experience: December 20, 2022
Alabama
3 reviews
0 helpful votes
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Love the clothes
December 20, 2022

I've never been disappointed in the fit or style of these clothes. I need to order much smaller sizes because I am under 5'2, but I'm still able to find cute outfits

Date of experience: December 20, 2022
Indiana
1 review
0 helpful votes
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Feedback on blouse I purchased
January 19, 2023

Great experience in purchasing and receiving, I iron alot and wanted to iron the creases out before wearing...unfortunately when I put the iron on the fabric it literally disintegrated before my eyes...I doubt the iron touched the sleeve for 3 seconds but it was too late and put a big hole in the fabric immediately.

Any chance I can get an exchange?

Date of experience: December 20, 2022
Kentucky
1 review
0 helpful votes
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Returns
December 20, 2022

There was not a return receipt in my package. I need to find out how I can return my items which I loved but were way too large for me. I ordered two capes but one size fits all didn't work this time.

Thank you.

Date of experience: December 20, 2022
Texas
4 reviews
0 helpful votes
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Love this site
December 20, 2022

Easy to use and make purchases. Everything I have purchased from Tuckernuck has been of excellent quality and arrived in a timely manner.

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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Lovely clothes & experience
December 20, 2022

Ordered many sizes and returned those that didn't fit without a hitch. Their clothes are well made and worth every cent.

Date of experience: December 20, 2022
Virginia
1 review
0 helpful votes
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Great fit….
December 20, 2022

I bought two dresses for the forst time ever and LOVE them both. The fit is amazing and they feel like suck great quality. I'm excited for more purchases.

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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Many compliments
December 19, 2022

I love the fit and the color (green). It isn't as vibrant as what is pictured on line but I'm not disappointed. It is a beautiful green and the cut is very flattering. I wish the length on me was as pictured on the model but I'm 5'2.5" so I knew it wouldnt be the case. The length covers my ankle bones. Length is perfect for cold northeast weather.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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Too big everywhere but shoulders.
January 18, 2023

Three dress fabric was beautiful. And the velvet sleeve cuff as well as the collar was a nice touch. However, it's looked like a Tablecloth on me. Returning.

Date of experience: December 19, 2022
Tennessee
1 review
0 helpful votes
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Customer Experience was Fantastic!
December 19, 2022

I ordered the Faye blouse and while it did not fit I absolutely think it is a statement piece. I have seen it on a number of friends and it is such a show stopper. It is too small on me in the shoulders and chest. I have tried the small and the medium and unfortunately it does not work for me. Tuckernuck made the return experience very easy. They have fantastic customer service! I look forward to trying other products.

Date of experience: December 19, 2022
South Carolina
1 review
0 helpful votes
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Good quality! Fast shipment!
December 19, 2022

Good quality! Fast shipment! Good communication about shipping status!

Date of experience: December 19, 2022
Pennsylvania
1 review
0 helpful votes
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Great customer service
December 19, 2022

I ordered a vest that needed a size change and the process could not have been simpler. I received the replacement quickly and I am very satisfied with the vest and the service. Thank you!

Date of experience: December 19, 2022
Illinois
1 review
0 helpful votes
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Excellent Quality
December 19, 2022

The products are of fabulous quality. They were delivered in a timely fashion as well.

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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Returns take way too long to process
January 18, 2023

I ordered a few different items in two separate orders and ended up keeping one pair of earrings. Overall, the quality of the clothing and accessories are very nice with the exception of the black velvet headband which I believe is way overpriced for what it is-- looks very cheaply made. The jewelry items I purchased are beautiful, but did not fit the bill for what I was looking for. I returned items from one order on December 2,2022, and the other on December 9,2022, both of which have been received by the merchant, and Tuckernuck has still not processed refunds for either order.

Date of experience: December 19, 2022