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The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
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Love your company, however I do wish you did exchanges rather than returning and then having to reorder... I also love your brand much more so that the other "name" brands that you seem to be carrying now. I know how Tuckernuck fits... the others, not so much.
Returning items to Tuckernuck is always easy. The clothing that fits is always comfortable and lovely to wear.
Perfect blend of timeliness classics with just the right amount of style and flair!
Jonathan Testing. This has been an awesome experience