On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TravBond has garnered mixed feedback from customers, highlighting both commendable strengths and significant concerns. Positive sentiments often focus on the quality of travel arrangements, knowledgeable guides, and the overall satisfaction with trip planning, underscoring the company's ability to create memorable experiences. However, a troubling pattern of complaints emerges regarding unprofessional conduct, issues with booking confirmations, and difficulties in obtaining refunds, suggesting a lack of reliability in customer service. This dichotomy indicates that while many customers appreciate the travel experiences facilitated by TravBond, there is a pressing need for improved communication and support to enhance their overall reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Most unprofessional bunch of people. They promise you anything and everything while booking a trip but finally provide you close to nothing. The final itinerary was provided almost close to 12 hours prior to the departure and had nothing includedthat was promised. They stop responding to your calls and leave you to defend yourself. I contacted them from a different number. The day to day itinerary provided is of no use and is only to lure customers. Do not fall in trap to the itinerary provided. Look into the inclusions at the bottom and you would find nothing that the itinerary speaks about. This is finally what these cheaters would give you. I met atleast three more parties in Dubai who had a similar experience with these cheaters. Their sales, operation and booking teams are out of sink with each other. A classic case of left does not knowing what right is doing. They are no more than lower middle class agents for companies in other countries. Anyone wants further details can contact me on *******211. I can forward all the chat shots they promised me before booking the trip vis a vis what they finally gave. To summarise, they can promise anything to lure customers for booking with them, but are big CHEATERS. Beware of this company.
Very well managed sales team, who will cheat & make u fool by telling lie in every sentence...
Once u become fool by paying advance amount, they will start playing with you for more amount... And make u feel what kind of big "Bakra" u are... because if u cancel, u will be in huge loss. You will find huge
Communication gap in b/w sales & account/admin team. Now if u want to continue with same package as discussed with sale, You will have to pay additional 30to 40% more from discussed package.
And if are agreed to pay additional 30 to 40%, then you need to pay at initial stage and follow up with them for hotel & flight booking. Here want to add one more point, they will never respond you in phone so easily, u need to continue trying to reach them.
Then the last surprise they will give with day wise plan in your traveling destination, where you will again get huge communication gap. And if you want as discussed with sale the package cost will increased by another 20%...
And they will give this surprise just before one day u travel... this is my personal experience what pain I have gone through after choosing them.
Guys humble request if you want make your travel program smooth and easy, don't go through them... they will make ur holiday horrible, which u will never forget.
Simply money eater... and pathetic service team as well as best lier sales team...
Not at all recommended...
Travbond was very friendly and provided a comfortable and safe journey. Travbond is best tour and travel company. The entire tour was managed by professional manner. Also they provide best facilities to us. i highly recommend it.
TravBond offers good trip they offers and discount on our tour package sales person raman was good he is very cooperative whole over the trip. Some issue like driver are not on time. I highly recommend it. Very Cheap tour packages and best travel agency.
Giving 1 star as there is no option for zero stars.
Totally unprofessional
1. The time you book holidays till you go, absolutely no interaction from their side and when u call, everytime a new person will attend
2. Will ask for money always on "urgent" basis
3. Will not give anything that is promised... On my Singapore tour, as per iternary I was to be given 3 star hotel but they could not find same so they said they'll give superior room in other hotel to compensate... But when I checked the room was nothing bigger than a bathroom with no ventilation. On cruise, I was informed I'll get balcony view room, but I m being given interstate room which is lowest version (this room details given only after I started my tour... so that then I have no option but to accept)
4. As per iternary by sales team, your included certain places but these were dropped in final one(here also final iternary Was shared just 4 hours before departure for tour so that again no option but to go ahead)
5. Overall worst experience, neither will book myself nor recommend others
I booked their a trip through Travbond. They offered us very good deal. Also they provide best facilities to us. I happy with Travbond services.
The week we were gone to sri Lanka was jam- packed and filled with so many activities. It was a bit tiring but good fun at the same time
I gifted a trip to my children to Malaysia after their HSC exams and since they were not very grown to go on their own, I decided to approach Travbond for their group tours.
Travbond was extremely friendly and provided a comfortable and safe journey.He helped us a lot during the trip
Brijesh has been working in the field of tourism for quite a while. He has been very helpful during my stay in India. He has helped me with accomodation, booking, trains, getting information about different places. Thanks for your kind heart.
We have availed the service of Travbond for a group tour, to Rajasthan. It was one of the best tours form me. Thank you Travbond Travels team for all your efforts towards organizing a perfect trip.
I gifted a trip to my children to the Asia's cool capital Singapore and Malaysia after their HSC exams and since they were not very grown to go on their own, I decided to approach Travbond for their group tours. I was explained everything by the sales team in a very nice manner and I was convinced that they're the best for my kids and this trip. The trip spanned over 7 days and my kids had a wonderful time. As parents sitting at home and concerned about their kids safety, we were also convinced that they're having a great vacation. Thank you Travbond, we will plan a family trip next time.
I wanted gift my wife a surprise for our upcoming anniversary and wanting to go to Paris. The sale team in the travbond office suggest that we take instant paris tour because of our budget and days. We want a short but romantic trip. My wife was very happy with the surprise and the tour. Great fun
I have booked tourist car from them. Car was in good condition and driver also very nice & polite. My experience with TravBond Bangalore was excellent.
Enjoyed the entire trip arranged by Raman from travbond and Lalit who drove the car helped us to explore the places... will be recommend to our family members..
So glad we booked our honeymoon special package with Travbond. Such a lovely trip it was. Bali is paradise and was on my and my wife's list for a long time now. The arrangements made were adorable and with the help of the Travbond team, I had planned some surprises for my wife at the beach. They extended full support to make it happen. The food and the accommodations were as nice as expected. We're coming back for more fun.
It was great trip. Loved the hospitality of team. Specially Raman and driver Lalit. It was booked from TravBond Bangalore.
Travbond is an amazing company that provides great trips to people at an affordable price. Really amazing service.
I really thank travbond for providing me with such a womderful trip bali.The trip was organised really well. I really like the service
An amazing service by travbond enjoyed the trip to Goa. Throughout the service was amazing and agent was very helpful. Would love to recommend travbond company to my friends.
Answer: Travbond is a legal or genuine company i took a package from travbond. Good people to be associated with am highly satisfied.
Answer: Yes as per my experience with them. I was also dice before confirming but when I experience it is good.
Answer: Not sure actually but I tried to find better deal than them when I was in a stage of booking I personally didn't get. In terms of services it is considerable.