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UmobixReviews 228

3.7

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Umobix Reviews Summary

Umobix has a rating of 3.7 stars from 228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Umobix most frequently mention customer service, phone tracker and real time. Umobix ranks 1st among Parenting sites.

service
28
value
28
shipping
13
returns
14
quality
26
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Canada
1 review
1 helpful vote
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I am writing to express my disappointment with the service that I received from your company. Unfortunately, my experience was extremely negative, and I cannot recommend your services to anyone.

Firstly, I found that there was no proper support available when I needed assistance. This made it extremely difficult for me to use your service and caused a lot of frustration.

Secondly, I was given false commitments which did not match the reality of the service provided. This left me feeling misled and cheated, and I was unable to trust your company.

Furthermore, I was unable to cancel my subscription, even though I found that the service was not working as mentioned. This added to my frustration, and I felt trapped in a contract that was not delivering what was promised.

Overall, my experience with your company was very bad, and I would not recommend your services to anyone. I hope that you will take steps to improve your support and ensure that your commitments are accurate, as well as making it easier for customers to cancel their subscriptions if necessary.

Date of experience: March 5, 2023
Texas
1 review
0 helpful votes
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Ms. Alexa Garcia, os amazing customer service representative who understands, listening and cares she does amazing job everytime. I absolutely appreciate her great team work.
Carol E.

Date of experience: March 5, 2023
Italy
1 review
0 helpful votes
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Lot of support and patiance to drive me on the installation process. Thanks!
Alexa was very clear and provide the right guidance trough the process.
Massimo

Date of experience: March 3, 2023
Kentucky
1 review
0 helpful votes
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Excellent!
March 3, 2023

Umobix is an excellent app. It does everything it says that it will do! Thanks to Nicky Brown for her specialist customer skills when I needed help!

Date of experience: March 3, 2023
Ukraine
1 review
2 helpful votes
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A great app with various features. The most important for me is the opportunity to see deleted info and be able to block suspicious websites. I also like the interface of my account, everything is easily accessible. I wish they had a mobile app though. But the best WhatsApp tracker compensates this deficiency.

Date of experience: February 27, 2023
Maryland
1 review
0 helpful votes
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Waste of $
February 26, 2023

I looked past the fact that it wasn't updated when it should assuming that was why location times were off, but then target began complaining about phone glitches to the point he got rid of the phone, claiming he lost it, convinced it was compromised. Kids are more savvy's than us. They can't be tricked so easily. So only got to use it for a month or two. That $ is down the drain and also for a new phone. They insist their app doesn't cause glitches, but now I see others had the same experience. Of course no refund n after reading these are worried they'd even attempt to charge me at the renewal date despite my clear dissatisfaction and inability to continue use, but hopefully I can get my card off unlike the other person.

Date of experience: February 26, 2023
GB
1 review
1 helpful vote
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Nicky from umobix and technical support team too were amazing, they solved my problem with much ease, very polite, very professional, company is really really lucky to have such an amazing and excellent team, well done

Date of experience: February 20, 2023
France
1 review
1 helpful vote
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Tout simplement le meilleur tracker de téléphone, application très complète a un prix très abordable
Service Client au top, Merci à Alexa pour son professionnalise
Je recommande vivement

Date of experience: February 19, 2023
KR
1 review
1 helpful vote
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아주 유용해요
February 17, 2023

설치하는 방법도 어렵지 않고 한국어버전으로 자세히 설명이 되어있어서 쉽게 설치하고 실행할수 있었어요
그외에 궁금한것들 1대1 실시간 상담으로 답변도 해주시고 다른 타사 제품에 비해 어렵지 않고 좋아요

Date of experience: February 15, 2023
Canada
1 review
0 helpful votes
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Scam
February 15, 2023

Doesn't work for iphone. They provided no technical support and took half my money.

Doesn't pull any data they promised.

Don't waste your money

Date of experience: February 15, 2023
Nevada
1 review
1 helpful vote
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Umobix
February 14, 2023

The service I received from you umobix was horrible the customer service was not helpful when the product did not work right or correctly then when telling him about the issue and asking for a refund on the matter since their product was not working correctly inform me that they won't give me a refund because it's part of the agreement when you pay for the application but they don't try to help you resolve the issue for the app to work correctly they just want to dispute that they won't give you your money back it was a horrible company I would not recommend using it for any reason at all because their customer service is very rude and disrespectful and they do not help with general questions and take forever to get back to you on with their responses

Date of experience: February 14, 2023
GB
1 review
1 helpful vote
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Amazing 5 star
February 15, 2023

The best whatsapp tracker. The Facebook messenger monitoring is amazing and so accurate.Great value for money and so reliable

Date of experience: February 13, 2023
Australia
1 review
1 helpful vote
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Awesome app, I highly recommend it
February 13, 2023

I've been using This app for over 6 months and I love it, I highly recommend it, customer service is also great, keep up the great work guys

Date of experience: February 13, 2023
Pennsylvania
1 review
2 helpful votes
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Orange rectangle box.
February 10, 2023

I purchased this thinking the talker device won't get notified. If you get this and if you have an Android I don't know if it works for iPhones. But on an Android if you have it installed and you're using the app a orange rectangle icon appears on the target device. Indicating that is being streamed. They refuse to give me my money back.

Date of experience: February 10, 2023
Madagascar
1 review
0 helpful votes
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Appreciation
February 12, 2023

Your service is great and I hope for more
Special thanks to Nicky brown who was very satisfied with the reception

Date of experience: February 10, 2023
Kansas
1 review
1 helpful vote
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These guys are only out for money, not to help
February 3, 2023

First off I'm john and I scribed for a year because I want to make sure my daughters are ok and not up to anything that could be harmful to them. I live in another state, I'm currently recovering from a bout with lung cancer. Any way I ran a search for services that don't need the target device present, this was the first in the list so I subscribed. I quickly found out that the target device must be present. I wrote the company chat and explained my situation and I asked for a refund because there is no way I can get a phone from another state in front of me. They denied my request, it felt as though they told me I was stupid for not reading the fine print, and to asd insult to injury they offered to put my membership on hold. I now don't have the money to get a service that can help me watch my girls. I ask you to please don't use this service and if you are locked in I'm sorry, hopefully you get what you are looking for and not end up like me paying for something that is useless. I've enclosed a pic of proof tht I realy did sign up for the service

Date of experience: February 3, 2023
New York
1 review
1 helpful vote
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The best app ever
January 31, 2023

I was so suspicious about my husband being sneaky and doing things behind my back and thanks to spy bubble i am right on his $#*! can't wait i am finding out so many truths to all the lies thank you spy bubble you changed my life you guys rock! Best spy app!

Date of experience: January 29, 2023
Ukraine
1 review
0 helpful votes
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I've tried several parental control apps and Umobix turned out to be one of the most useful for me. I get real-time location, all messages, calls and can even listen to surroundings. It has the best Whatsapp tracker. The only disadvantage is that I can't listen to calls. But hopefully they'll have this feature soon as well.

Date of experience: January 28, 2023
Maine
1 review
1 helpful vote
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Great program
January 29, 2023

It's expensive but works really good, and very easy to install on target device. The user space is a bit cumbersome but it gets the job done just fine. They really need a app for the user space in the app store. Something simple and customizable. But the web user space gets the job done. Very impressive what you can monitor, even deleted texts and calls show up, and as deleted, so it really draws your attention to anything your child thinks there hiding from you. Highly recommend umobix. Richard

Date of experience: January 28, 2023
Canada
2 reviews
1 helpful vote
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Does not work
January 25, 2023

Pretty much u have to live with the target device, and this is what they say
Please keep in mind, our app is created to track a Child's target device, so it basically means you definitely have an access to it at any time as this is your child.
Garbage get another

Permissions can be disabled for several reasons. Due to Antiviruses on the target device, battery optimizers, or updates to the target device itself.

The phone settings and app setting are right the app just stops and you have to restart everything
Every 6 hrs basically

Date of experience: January 25, 2023

From the business

UMobix is a brand new no hogwash parental control app, that allows you to monitor target phone activities, such as SMS, Calls, GPS locations, Facebook, WhatsApp, Keystrokes, Instagram and other.


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