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Umobix has a rating of 3.7 stars from 228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Umobix most frequently mention customer service, phone tracker and real time. Umobix ranks 1st among Parenting sites.
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I am writing to express my disappointment with the service that I received from your company. Unfortunately, my experience was extremely negative, and I cannot recommend your services to anyone.
Firstly, I found that there was no proper support available when I needed assistance. This made it extremely difficult for me to use your service and caused a lot of frustration.
Secondly, I was given false commitments which did not match the reality of the service provided. This left me feeling misled and cheated, and I was unable to trust your company.
Furthermore, I was unable to cancel my subscription, even though I found that the service was not working as mentioned. This added to my frustration, and I felt trapped in a contract that was not delivering what was promised.
Overall, my experience with your company was very bad, and I would not recommend your services to anyone. I hope that you will take steps to improve your support and ensure that your commitments are accurate, as well as making it easier for customers to cancel their subscriptions if necessary.
Ms. Alexa Garcia, os amazing customer service representative who understands, listening and cares she does amazing job everytime. I absolutely appreciate her great team work.
Carol E.
Lot of support and patiance to drive me on the installation process. Thanks!
Alexa was very clear and provide the right guidance trough the process.
Massimo
Umobix is an excellent app. It does everything it says that it will do! Thanks to Nicky Brown for her specialist customer skills when I needed help!
A great app with various features. The most important for me is the opportunity to see deleted info and be able to block suspicious websites. I also like the interface of my account, everything is easily accessible. I wish they had a mobile app though. But the best WhatsApp tracker compensates this deficiency.
I looked past the fact that it wasn't updated when it should assuming that was why location times were off, but then target began complaining about phone glitches to the point he got rid of the phone, claiming he lost it, convinced it was compromised. Kids are more savvy's than us. They can't be tricked so easily. So only got to use it for a month or two. That $ is down the drain and also for a new phone. They insist their app doesn't cause glitches, but now I see others had the same experience. Of course no refund n after reading these are worried they'd even attempt to charge me at the renewal date despite my clear dissatisfaction and inability to continue use, but hopefully I can get my card off unlike the other person.
Nicky from umobix and technical support team too were amazing, they solved my problem with much ease, very polite, very professional, company is really really lucky to have such an amazing and excellent team, well done
Tout simplement le meilleur tracker de téléphone, application très complète a un prix très abordable
Service Client au top, Merci à Alexa pour son professionnalise
Je recommande vivement
The service I received from you umobix was horrible the customer service was not helpful when the product did not work right or correctly then when telling him about the issue and asking for a refund on the matter since their product was not working correctly inform me that they won't give me a refund because it's part of the agreement when you pay for the application but they don't try to help you resolve the issue for the app to work correctly they just want to dispute that they won't give you your money back it was a horrible company I would not recommend using it for any reason at all because their customer service is very rude and disrespectful and they do not help with general questions and take forever to get back to you on with their responses
The best whatsapp tracker. The Facebook messenger monitoring is amazing and so accurate.Great value for money and so reliable
I've been using This app for over 6 months and I love it, I highly recommend it, customer service is also great, keep up the great work guys
I purchased this thinking the talker device won't get notified. If you get this and if you have an Android I don't know if it works for iPhones. But on an Android if you have it installed and you're using the app a orange rectangle icon appears on the target device. Indicating that is being streamed. They refuse to give me my money back.
Your service is great and I hope for more
Special thanks to Nicky brown who was very satisfied with the reception
First off I'm john and I scribed for a year because I want to make sure my daughters are ok and not up to anything that could be harmful to them. I live in another state, I'm currently recovering from a bout with lung cancer. Any way I ran a search for services that don't need the target device present, this was the first in the list so I subscribed. I quickly found out that the target device must be present. I wrote the company chat and explained my situation and I asked for a refund because there is no way I can get a phone from another state in front of me. They denied my request, it felt as though they told me I was stupid for not reading the fine print, and to asd insult to injury they offered to put my membership on hold. I now don't have the money to get a service that can help me watch my girls. I ask you to please don't use this service and if you are locked in I'm sorry, hopefully you get what you are looking for and not end up like me paying for something that is useless. I've enclosed a pic of proof tht I realy did sign up for the service
I was so suspicious about my husband being sneaky and doing things behind my back and thanks to spy bubble i am right on his $#*! can't wait i am finding out so many truths to all the lies thank you spy bubble you changed my life you guys rock! Best spy app!
I've tried several parental control apps and Umobix turned out to be one of the most useful for me. I get real-time location, all messages, calls and can even listen to surroundings. It has the best Whatsapp tracker. The only disadvantage is that I can't listen to calls. But hopefully they'll have this feature soon as well.
It's expensive but works really good, and very easy to install on target device. The user space is a bit cumbersome but it gets the job done just fine. They really need a app for the user space in the app store. Something simple and customizable. But the web user space gets the job done. Very impressive what you can monitor, even deleted texts and calls show up, and as deleted, so it really draws your attention to anything your child thinks there hiding from you. Highly recommend umobix. Richard
Pretty much u have to live with the target device, and this is what they say
Please keep in mind, our app is created to track a Child's target device, so it basically means you definitely have an access to it at any time as this is your child.
Garbage get another
Permissions can be disabled for several reasons. Due to Antiviruses on the target device, battery optimizers, or updates to the target device itself.
The phone settings and app setting are right the app just stops and you have to restart everything
Every 6 hrs basically
Answer: Hi, Jack D! We're sorry for any confusion. You can reach our support team at support@umobix.com for assistance with billing or refunds. We'll be happy to help you resolve the issue quickly. Best wishes, UMobix team
Answer: Hi, Tracy I To ensure you receive the most up-to-date data, we recommend performing a daily backup on the target device. Data synchronization depends entirely on how frequently the device is backed up. Regular backups help keep your information current and accurate. Best wishes, UMobix team
Answer: Hi, Matthew O After installation on an Android device, you can remove the icon from the menu. We know that tech-savvy kids can spot the icon right away. For iOS devices, the installation process does not include downloading the app on the device, so there won't be any icon in the menu. Best wishes, UMobix team
Answer: Hi, S.Elizabeth g. Thank you for your question! While we strive to provide the most accurate location data possible, it may occasionally vary slightly due to factors like GPS signal strength, Wi-Fi availability, or the phone's current settings (e.g., disabled location services). If the target device has a strong GPS connection and stable internet, the data is typically very accurate. However, minor inaccuracies can happen, especially indoors or in low-signal areas. If you have concerns about specific results, feel free to reach out to our support team—we're here to help!
Answer: Hi, ELAINE S At the moment, we provide customer support exclusively via live chat and email. Our team is always ready to assist you quickly and efficiently through these channels. Let us know how we can help!
Answer: Legit company that is ridiculous & I've never been treated so poorly or ripped off so badly
Answer: Yes, the manager told me that is undetectable. On my target device I really don't see it.
UMobix is a brand new no hogwash parental control app, that allows you to monitor target phone activities, such as SMS, Calls, GPS locations, Facebook, WhatsApp, Keystrokes, Instagram and other.