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UnlockBase Reviews Summary
UnlockBase has a rating of 3.8 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention and customer service. UnlockBase ranks 5th among Unlocked Phones sites.
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They Are very professional and work fast
I could get my code and unlock my Samsung A12.
Highly recommend
Used this service for a samsung galaxy s22 ultra locked to att. Received working codes within 24 hours.
Thank you very much for your feedback, Gaz! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S22 Ultra!
With less then 24 hours my phone was unlocked and the great affordable price you can't go wrong. You will be happy to tell and ypur friends and family of the great service. So hurry up and order your unlock code. I highly recommend them.
Thank you very much for your feedback, Michelle! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S21!
The whole experience is easy from the quick and easy payment along with several payment options. The order is always delivered fast and when they say it will be. They even give you step by step instructions for your specific device. It couldn't be easier than with UnlockBase.com A+++++
Thank you very much for your feedback, Chris! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!
You guys are my lifesavers after failing to get done by another company UnlockBase did. I will recommend you to anyone you need your services. You guys are the best!
Thank you very much for your feedback, Eric! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!
They took money off account never unlocked my phone, told me not to be alarmed that they never actually charged my card and not to worry if I don't see my money credited back on my account cause they never actually charged it when my account is still 19$ short of what it was
Thank you for your feedback, Josh! As per your request, your order has been canceled/refunded already after 5 business days although the allotted processing time (3-7 business days) had not been exceeded yet. Due to this early cancellation, your funds which were authorized/reserved upon placing your order had not been captured yet by us, so your refund has indeed been issued in form of a reversal (i. E., cancellation of the pending authorization) as stated in the email notification you received. The refund was issued at the time you received the notification and should reflect on your card within 1-3 days, depending on the speed of your bank. We are sorry for any confusion caused and we will be happy to provide you with a special discount for unlocking your next device with us. Thank you!
Súper Recomendados, Excelente servicio, muy rápido y efectivo, sin dudas de los mejor para no decir que en el TOP 3... Gracias por todo.
¡Muchas gracias por su retroalimentación, Ismar! Estamos encantados de conocer su experiencia positiva con nuestro servicio y esperamos poder ayudar a usted otra vez!
Is good idea to use this website, i wanna recommanded to my friendes, is easy to utlise it for non tech gus
Thank you very much for your feedback, Saleh! We are very happy to hear that you liked our service and look forward to assisting you again!
I wasn't sure if I would e satisfied or not, but overall despite my doubts it actually did work. I would definitely recommend
Thank you very much for your feedback, Briana! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!
Purchased an unlocked phone, when I got it the phone was locked to Xfinity mobile, contacted Xfinity who told me the original owner had to get it unlocked. Previous owner refused to respond to my request for them to unlock the phone, thought I was stuck with a locked phone. Found this site and entered the info, paid and within minutes I had the unlock code. Took 2 tries but the phone is now unlocked.
Thank you very much for your feedback, Terry! We are very happy to hear that we could help where Xfinity was not able or willing to, and we wish you all the best with your unlocked device!
UB service is very good and very efficient... they required a max of 5 days and only took 1 day and few hours to provide the unlock for my Moto G Stylus 5g 2021
Thank you very much for your feedback, Antoni! We are very happy to hear that you liked our service and look forward to assisting you again!
After much research, UnlockBase had the best reviews. I was skeptical at first, but it paid off in the end. I got worried when I saw the service was taking longer than advertised, BUT they responded the next day to my email. They offered a full refund AND would continue working on getting the codes if I didn't get them by Monday. With COVID everything seems to be slower so just have patience. UnlockBase won't let you down!
Thank you very much for your feedback, Joselyn! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!
I love you guys first time using your service and i am very impressed. I am from trinidad and tobago and it was quick and easy love it.
Thank you very much for your feedback, Oronde! We are very happy to hear that you liked our service and look forward to assisting you again!
They got me up and running within suggested time! Much better then the provider! I would recommend this service!
Thank you very much for your feedback, Chad! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!
Code worked just fine! Delivered sooner than promised. All I had to do was submit my IMEI. These guys rock!
Thank you very much for your feedback, George! We are very happy to hear that you liked our service and look forward to assisting you again!
Unlockbase had the competition beat on prices by a minimum of $80 but sometimes as much as $150 maybe $200. When they are offering to do me a service for $20 and everyone else is demanding $80, $150+ well they had my attention. I placed my order. 24 hours later my phone was unlocked and I didnt even need to enter any type of NUK or password or unlock codes. They performed their technological sorcery from a distance and unlocked my phone. They told me it would take 1-5 days and I'd get a code. Classic underpromise over deliver right there and it worked they now have a customer for life.
Thank you very much for your feedback, Mike! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!
Quick legit easy and plain out and simple as could be. I'd recommended this to a few people of my friends
This business is a real scam!
They pretend that they are professionals, the reality they are NOT.
I am senior data scientist with Google for 15years now, so please let others know about this business.
I thought that you are professionals
Now after 5days of waiting I definitely conclude that you are not professionals!
Please do a refund right away.
Ray
I am one of the founders of e-commerce!
On Sun, Jul 31,2022, 6:13 PM Unlockbase - Customer Support <*******@unlockbase.com> wrote:
Hi,
We are sorry for the waiting time! This IMEI is currently still in process with the Samsung supplier as they are working unstable which slows down processing for all unlocking vendors including us right now and we expect this to be cleared shortly. If you cannot wait further please let us know and we will cancel/refund your order.
Thank you for your patience!
**** Please keep all prior email communication when replying ****
Ulrik Bengtsson - Customer Service Agent
www.unlockbase.com
Customer Support available 24/7
Loved that it was $12 and very easy. Just wish there wasn't 24 hr wait time but well worth it! Unfortunately I broke phone right after it got unlocked so didn't get to use it
From the business
UnlockBase is the oldest and most renowned mobile device unlocking and information check service since 2004. Unlock your mobile device with us today!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your feedback, Alberto! We are very happy to hear that you liked our service and look forward to assisting you again!