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UnlockBaseReviews 110

3.8

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UnlockBase Reviews Summary

UnlockBase has a rating of 3.8 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UnlockBase most frequently mention and customer service. UnlockBase ranks 5th among Unlocked Phones sites.

service
84
value
85
shipping
64
returns
54
quality
82

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Jamaica
1 review
1 helpful vote
Follow Pat B.
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Lowest cost and quickest unlocking service with clear and simple steps, almost a fully automatic experience. Very honest providers. I am totally satisfied. Thanks.

Date of experience: June 30, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Pat! We are very happy to hear that you liked our service and look forward to assisting you again!

AE
1 review
0 helpful votes
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No response from the team, unlock not done
June 11, 2022

Gave them a clean imei of the device. It's been 7 to 8 days. No status update of the device. I don't know which people are saying that they respond promptly. But I am disappointed. I ordered through the website after seeing the reviews. Now those reviews seem very biased.

Date of experience: June 11, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback! We are very sorry to hear about the issue with your order. Please contact us directly at info@unlockbase.com with your Order # so we can check what went wrong and have this resolved asap. Thank you!

Texas
2 reviews
0 helpful votes
Follow Miguel S.
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UnlockBase came through with unlocking my iPhone from Att. Didn't think it would work since I have never tried an unlocking service online, but UnlockBase really helped me out and really deserves more recognition! Cheers to UnlockBase!

Date of experience: June 10, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Miguel! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Texas
1 review
0 helpful votes
Follow Stephanie G.
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My husband and I were looking to get out of this contract that we were in that never seemed to get paid off.
We found out about UNLOCKBASE and felt like had struck gold!

It is well worth the small fee that is included to receive the codes. The fee is much, much smaller than having to stay in that contract that you feel glued to, in addition to the purchase of that phone that is outdated after the second week of it coming out.

The process is very easy. You find your phone on their list, send in your info, and in a matter of minutes they send you the code to unlock your phone. Enter the code and VOILA! You're free!
Last but definitely not least, their email system is very quick. They don't make you jump through "hoops" and they respond efficiently.

We've been telling everyone about UNLOCKBASE. They are awesome!
We have nothing to complain about!

Date of experience: June 5, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your detailed feedback, Stephanie! We are very happy to hear about your great service experience with us and look forward to being at your service again with your future devices!

Florida
1 review
0 helpful votes
Follow Ken W.
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Amazing service
June 4, 2022

Amazing service! I tried everything to get the phone unlocked through the provider and couldn't. UnlockBase was able to get it done with no hassle. Will definitely use the service again and recommend it to others!

Date of experience: June 3, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Ken! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

Argentina
1 review
1 helpful vote
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Very Trustworthy
May 28, 2022

Excellent service. Worked perfectly on my AT&T Galaxy S10e. I investigated tons of websites and decided on this one because of the great pricing and positive reviews from different sources. Customer service replies fast. Would hire Unlock base services again. Thank you.

Date of experience: May 28, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Gabriel! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S10e!

Virginia
1 review
0 helpful votes
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Great service!
May 26, 2022

It was a great experience and no problems! Thank you very much for the great service and customer support...

Date of experience: May 26, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Rob! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Bangladesh
1 review
0 helpful votes
Follow Mohhammad S.
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Unlock my Motorola E7. It was super fast. Got the unlock code within 5 minutes and was really cost effective. Really appreciate it.

Date of experience: May 17, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Mohhammad! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Motorola E7!

Utah
1 review
1 helpful vote
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I was nervous at first because my finances are really low and I didn't know if it would even work. I was happily surprised with how affordable fast an easy it was. A blink of an eye and it was done now it's back in the loop people and loved ones online period happy customer five stars

Date of experience: May 12, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Robert! We are very happy to hear about your satisfaction with our service and look forward to assisting you again!

California
1 review
1 helpful vote
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Fast!
May 5, 2022

Super fast service. Love the communication. Was able to get my at&t phone unlocked in just 2 days and now using it on Verizon, this place is awesome and truly recommended it, thank you for helping!

Date of experience: May 5, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Cesar! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked device!

Michigan
1 review
0 helpful votes
Follow Paris A.
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Great service
April 29, 2022

After AT&T took $500 out my account but wouldn't activate my service. I contacted unlock base and they got my phone unlocked within three days I was skeptical about using the service because I wasn't sure if The services were real but they are absolutely real and worth it

Date of experience: April 29, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Paris! We are very happy to hear that you liked our service and look forward to assisting you again!

Texas
1 review
0 helpful votes
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The code worked!
April 27, 2022

The unlock code worked just like they promised.
Took a little longer than their promised time but when I emailed them about it they responded quickly and told me it was taking longer due to the vendor.

Date of experience: April 26, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Aldo! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Samsung Galaxy S22 Ultra!

Mexico
1 review
0 helpful votes
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Muy Rápido.
April 23, 2022

Dudaba de la veracidad en el tiempo, pero llegó antes de lo previsto. En menos de 5 minutos pude desbloquear mi celular. Muchas gracias.

Date of experience: April 22, 2022
Sam G. UnlockBase Rep
over a year old

¡Muchas gracias por su retroalimentación, James! Estamos encantados de conocer su experiencia positiva con nuestro servicio y esperamos poder ayudar a usted otra vez!

Nigeria
1 review
0 helpful votes
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Unlockbase... you guys are the best... it too just 2.5 days to unlock my Huawei phone... keep it up guys...

The good thing about them was that they were able to match their competitors price and they even delivered within the shortest period of time

Cheers.

Date of experience: April 21, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Godwin! We are very happy to hear that everything worked out as expected and hope you enjoy the carrier freedom with your unlocked Huawei device!

Florida
1 review
0 helpful votes
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EXCELLENT SERVICE
April 21, 2022

Excellent service they are fast and well priced would recommend to anyone. They do as they advertise there is alot of scamming going on in this industry it is great to have one company out there that lives up to there hype.

Date of experience: April 21, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Jeremiah! We are very happy to hear about your satisfaction with our service and speed and look forward to assisting you again!

Missouri
1 review
1 helpful vote
Follow Brian S.
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EXCELLENT Experience!
April 19, 2022

The only area for improvement would be in the time it takes to receive the unlock code, but, honestly; it is totally worth the wait. I was HIGHLY Satisfied with the level of service I received. The service worked perfectly. Everything from placing the order, receiving the code, and using it was easy and seamless. I would HIGHLY recommend this service to others.

Date of experience: April 19, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Brian! We are very happy to hear about your great experience with our service. We are constantly working with our suppliers in order to further improve our delivery times and and look forward to assisting you again!

Texas
1 review
0 helpful votes
Follow Mercedes R.
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They'll help you, if you pay what they want but it's better than having to wait all that time for it's original carrier to unlock it! Would highly recommend this!

Date of experience: April 19, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Mercedes! We are very happy to hear that you liked our service and look forward to assisting you again!

New York
1 review
0 helpful votes
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Liberar mi telefono
April 16, 2022

Seguro y confiable llevo varios teléfonos de metro bytimobile liberados a la mitad del tiempo establecido se los recomiendo es seguro

Date of experience: April 15, 2022
Canada
1 review
0 helpful votes
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AWESOME FAST AND AFFORDABLE**
April 14, 2022

Awesome service, the lowest price I could find online, and the fastest delivery of codes amongst all the other competitors. They even refunded my right away when my phone couldn't be unlocked due to an error I had made when inputting the information. Very happy, will definitely use their services again!

Date of experience: April 14, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Sarah! We are very happy to hear that you liked our service and look forward to assisting you again!

Zambia
1 review
0 helpful votes
Follow Brian C.
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My phone has just been unlocked, i was skeptical at first but now very happy about it and will be using this service in the future

Date of experience: March 31, 2022
Sam G. UnlockBase Rep
over a year old

Thank you very much for your feedback, Brian! We are very happy to hear that you like our service and look forward to assisting you again!

From the business

UnlockBase is the oldest and most renowned mobile device unlocking and information check service since 2004. Unlock your mobile device with us today!


unlockbase.com
Founded in 1998
Albuquerque, New Mexico, United States