business logo of Untuck It

Untuck ItReviews 52

untuckit.com
professional, classic, casual men, womenAge 26-45, 46-60
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From the business

Casual men's shirts designed to be worn untucked. Regular and Slim fit button-downs, sweaters, tees, henleys and polos. Now offering Women's button-down shirts. UNTUCKit offers 13 product categories—ranging from T-shirts and polos to sports jackets and pants—in addition to a wide selection of shirts, dresses and blazers for women.
All UNTUCKit product is designed in-house at our New York City Headquarters. Our fabrics are made exclusively for us by top-tier manufacturers across the world—all of whom adhere to strict social and environmental guidelines. We test every batch of fabric to ensure the best possible quality and consistency, so all of our button-downs, polos, tees, Henleys, and more have that just-right length and fit perfectly


untuckit.com
+1 888-992-3102
USA
Founded in 2011
Clothing item from Untuck ItFashion apparel by Untuck ItMerchandise from Untuck It clothing lineUntuck It fashion product

Business Highlights

General

Year Founded: 2011
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $10
Free Shipping: sometimes
Free Shipping Detail: for orders over $110

Returns

Return Policy: free
Return Instructions: merchandise must not be worn, altered, or washed.
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: professional, classic, casual
Body Fit: regular
Available Sizes: Men's (S, M, L, XL, XXL, XXXL), Women's (S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: chat, phone, email, contact form
Support Phone: +1 888-992-3102
Support Email: questions@untuckit.com

Payment Options

Payment Methods: card payments, PayPal, Amazon Pay

Membership Programs

Rewards Program: Rakuten

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Untuck It Reviews Summary

Untuck It has a rating of 1.4 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Untuck It most frequently mention and customer service. Untuck It ranks 3867th among Clothing sites.

service
17
value
18
shipping
16
returns
13
quality
18
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California
1 review
1 helpful vote
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Like the shirts but...
November 28, 2020

I really like the shirts and would give them 5 stars however, the majority are made in China hence the lower rating. I do not want to buy any products made in China. Bring back the made in USA shirts. I will pay more for them!

Date of experience: October 29, 2020
Michigan
1 review
0 helpful votes
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Great for our business!
September 16, 2020

We use Untuckit to outfit our sales staff, and for the company professional racing team. The variety of fits available make it work great for everone and we've been very happy with the quality. Untuckit staff have been wonderful to work with and we highly recommend!

Date of experience: September 16, 2020
California
1 review
4 helpful votes
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SMALLLLL
October 8, 2020

Great idea fir a shirt. Quality and styling fine, but they are TINY. If you need a large, you better buy an xxl. I don't know if they're skimping to save money, or they think everybody is emaciated.
I will never buy another one of these without trying it on first.

Untuck It attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
GB
1 review
0 helpful votes
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Perfect linen summer shirt
September 6, 2020

Delivered in good time. Quality linen and perfect fit

Date of experience: September 6, 2020
New York
1 review
1 helpful vote
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The best shirts on earth
August 31, 2020

I love everything about untuckit! I'm obsessed with the shirts and how versatile they are and the customer service is above and beyond!

Date of experience: August 31, 2020
New Jersey
1 review
0 helpful votes
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5 stars
August 31, 2020

Best shirts in the game. Online shopping made Easy

Date of experience: August 31, 2020
California
1 review
6 helpful votes
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HORRIBLE QUALITY
June 12, 2020

I had a salesperson help select the size for me in a store. Within one month, my elbow went through the shirts, even a sweater. Don't waste your time with this garbage product. I thought I'd be getting reasonably good quality for $99 per shirt. No such luck. Cheaply made, imported garbage, probably made with slave labor.

Untuck It attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2020
Washington
1 review
7 helpful votes
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Won't allow a exchange
February 7, 2020

I received a shirt for Christmas. Turned out to be the wrong size. The box and shirt were put aside as I tried to get the information needed to try and exchange for a larger size. Then life goes by as I wait for the information from my 75 year old mother. So, today I tried to set up a exchange and the web site says it is past 40 days a won't allow me to exchange. It's not like I am looking for a refund! Very dissatisfied.

Date of experience: February 4, 2020
GB
1 review
2 helpful votes
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These are great quality products. However, when you buy online, they do not make returning products easy. Having spent several hundred pounds on their rather expensive products, I would expect returns to be free. (They are for customers in the USA) I recently had to return an item that was slightly too big for an exchange. The returns procedure is cumbersome and expensive to the customer. Guys you need to revisit this policy for UK customers if you want them to remain loyal.

Date of experience: January 16, 2020
New Jersey
1 review
4 helpful votes
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Actually surprised at the poor reviews. I have purchased several different shirts as well as the vests, and I can tell you the for and quality are excellent. The long sleeve shirts are a bit too long so that is accurate, but the craftsmanship and materials is very good to excellent on this brand.

Date of experience: August 18, 2017
Michigan
4 reviews
11 helpful votes
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Finally
November 12, 2015

I have been waiting for this! A button up shirt that doesn't need to be tucked in and still looks classy and put together. I'm not thrilled about the cost, but willing to pay it as I loathe tucking in my shirt.

Date of experience: November 12, 2015