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VerloReviews 1,259

4.6

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Verlo Reviews Summary

Verlo has a rating of 4.6 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.

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Shirley G.
Argentina
1 review
0 helpful votes
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Delivery of the mattress was great.
Suggestion: It was a little too firm in the beginning, took my partner and I a while to get use to.

Date of experience: November 5, 2019
Charles G.
Argentina
1 review
0 helpful votes
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Suggestion: Honestly, nothing. If we wanted something different, you had it in the store.

Date of experience: November 5, 2019
Laura U.
Argentina
1 review
0 helpful votes
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Easier control of the opposite side. When im snoring my wife needs to walk over to the opposite side adjust the bed and then slap me a little
Suggestion: Ability to heat and cool it. It would be awesome if i could change my wife's side when im not happy with her

Date of experience: November 5, 2019
Joseph Z.
Argentina
1 review
0 helpful votes
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Back and neck pains which appear to have been caused by my old, saggy mattress have gone away.

Date of experience: November 5, 2019
Melissa M.
Argentina
1 review
0 helpful votes
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Still having trouble with sagging in the middle of the bed!
Suggestion: I'm going to have to make an appointment to have it made firmer in the middle.

Date of experience: November 5, 2019
Jack R.
Argentina
1 review
0 helpful votes
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The Bed Feels Too Warm.... Very Unhappy With Mattress, The Promise Of Quality Service, I Would Not Buy Again,,,,,,,,,,,
Suggestion: The Fact That It Isn't As Comfy As I Thought It Would Be........

Date of experience: November 5, 2019
Jack Z.
Argentina
1 review
0 helpful votes
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Suggestion: The delivery was difficult because of the large time window.

Date of experience: November 5, 2019
Bill B.
Argentina
1 review
0 helpful votes
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When the message is on, items in our room rattle and make it hard to fall asleep the message is a lot louder at home then in the store room, like it but sometimes it feels like when you go to adjust the speed it feels the same. so don't know if the message part of it is really worth it. Not happy with that end of it

Date of experience: November 5, 2019
Amanda F.
Argentina
1 review
0 helpful votes
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I am so much more comfortable with my new mattress. Having a right-sized new Verlo bedframe has added significantly to my sleep!
Suggestion: So far, so good. No changes needed.

Date of experience: November 5, 2019
Richard W.
Argentina
1 review
0 helpful votes
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Suggestion: It seems to be getting a little too 'squishy' in spots.

Date of experience: November 5, 2019
Kimberly P.
Argentina
1 review
0 helpful votes
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Great service!
February 9, 2017

Great service!
Suggestion: make it lower (too high)

Date of experience: November 5, 2019
Susan L.
Argentina
1 review
0 helpful votes
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The customer service at the Delafield store was amazing!! That guy is the one that sold me on my mattress!

Date of experience: November 5, 2019
Anna S.
Argentina
1 review
1 helpful vote
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Maybe I expect too much
Suggestion: Buy elsewhere for better quality. The mattress isn't square, the foot edge is angled.

Date of experience: November 5, 2019
Michael I.
Argentina
1 review
0 helpful votes
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The mattress protector doesn't work I spilled juice and it still got on the mattress now I can't use the warranty I had
Suggestion: That it's a bit softer

Date of experience: November 5, 2019
James B.
Argentina
1 review
0 helpful votes
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more supportive Thank you for opportunity to provide feedback
Suggestion: Possibly slightly lower height ?

Date of experience: November 5, 2019
Nick L.
Argentina
1 review
0 helpful votes
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Mattress seems to be compressing where I sleep. Big indent. Maybe not the quality of mattress i thought.

Date of experience: November 5, 2019
Virginia A.
Argentina
1 review
1 helpful vote
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The mattress is too firm
February 6, 2017

The mattress is too firm. We were hoping it would be better by now, but it's not I sleep on my couch most nights. Get up in the middle of the night with extreme pain. Pretty disappointed.....
Suggestion: It doesn't feel anything like the one we tried in the store. Wish it did!

Date of experience: November 5, 2019
Eric L.
Argentina
1 review
0 helpful votes
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We need the readjustment
February 5, 2017

We need the readjustment. It's not quite where it needs to be.
Suggestion: Firmness

Date of experience: November 5, 2019
Kevin P.
Argentina
1 review
0 helpful votes
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The foundation and mattress are for a spare room I was satisfied with the customer service.

Date of experience: November 5, 2019
Kathleen C.
Argentina
1 review
0 helpful votes
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About the same--do you have a cure for arthritis? That would make me sleep better.

Date of experience: November 5, 2019