business logo of Vevor

VevorReviews 239

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Vevor?
grey star
grey star
grey star
grey star
grey star

Vevor Reviews Summary

Vevor has a rating of 4.4 stars from 239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality and fast delivery. Vevor ranks 7th among Tools sites.

service
118
value
103
shipping
98
returns
79
quality
112
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Severin M.
Unfollow Severin M.
Share Review
Report Review

Great choice
November 28, 2023

The float on this is designed very simple but brilliantly at the same time. My previous pump failed due to burning out from a stuck float. I cannot see that happening with this design. Great choice.

Date of experience: November 28, 2023
France
1 review
0 helpful votes
Follow Branden K.
Unfollow Branden K.
Share Review
Report Review

Snow melting mat is versatile. It is an ideal for both residential and commercial use. Roofs, stairs, grass, floors and other places can be installed and used, no need to climb ladders to shovel the roof. The product is very convenient to use and store and it is worth having.

Date of experience: November 27, 2023
Ireland
1 review
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Share Review
Report Review

Heating cable seems to work well for freeze protection of faucet. I put it inside a plastic box and fit it over the faucet.

Date of experience: November 25, 2023
Bangladesh
1 review
0 helpful votes
Follow Fred C.
Unfollow Fred C.
Share Review
Report Review

Good service
November 25, 2023

The ramps work great for getting heavy work stations out of my garage and over the 5' doorway. They are easy to put together and hold up well when moving hefty things over them. Thanks

Date of experience: November 25, 2023
Argentina
1 review
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Share Review
Report Review

It's easy to use.
November 24, 2023

I bought a chopper. It's easy to use. You just have to make sure you press hard enough. I don't like it that you have to cut pieces smaller. I had to cut it in 4 or 5 pieces thinner pieces.

Date of experience: November 24, 2023
SHUN S. — Vevor Rep
over a year old

Hello Keith,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Germany
1 review
0 helpful votes
Follow Ermir R.
Unfollow Ermir R.
Share Review
Report Review

Good product
November 23, 2023

I needed new lifting cables on my marine railway. The railways lifting cables lay in the water all summer. The old galvanized cables were rusting out. The galvanized cable was about the same price, so why not use stainless. 6400 lbs breaking yield is plenty good enough.

Date of experience: November 23, 2023
Canada
1 review
1 helpful vote
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

Quick delivery
November 17, 2023

I ordered a chimney cap and it was delivered in 3 says
That's excellent service

Date of experience: November 17, 2023
North Carolina
1 review
1 helpful vote
Follow Howard F.
Unfollow Howard F.
Share Review
Report Review

Golf cart battery charger
September 21, 2023

I ordered a 48 volt charger. I was able to repair my charger before the new one arrived. Vevor did not want to refund my money even though I had not opened the package. They offered to refund me 1/3 of the purchase price or suggested that I resell it my self. So much for their no-hassle returns.

Earl,

Date of experience: September 21, 2023
SHUN S. — Vevor Rep
over a year old

Hello Howard,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
Follow Lara J.
Unfollow Lara J.
Share Review
Report Review

This machine worked for two tomato canning seasons and died halfway through the third. Used a friend's electric strainer of an Italian make to finish the job and it was such a better product than vevor. This machine always ran hot, leaked oil, and was loud. This machine isn't durable and therefore a waste of money.

Date of experience: September 10, 2023
SHUN S. — Vevor Rep
over a year old

Hello Lara,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
2 reviews
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

They don't have warranty in Canada they tell you to find a place to fit it but they won't pay for it they don't have a way to take it back

Date of experience: August 29, 2023
SHUN S. — Vevor Rep
over a year old

Hello Brian,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
Follow Colleen R.
Unfollow Colleen R.
Share Review
Report Review

Adult trike
August 20, 2023

I purchased this bike a few weeks ago. Delivery was quick. I contacted a professional to build it as it was beyond my abilities. I paid 200 dollars only to be told that I would need a new derailleur as the one that came with it was damaged and missing a part. He did what he could and the bike is usable but I can't change gears. Will probably cost me another 200 to get the thing working properly. I contacted customer service when I received it. Before my builder got it. It was supposed to come with a lock. It didn't. Customer service person told me to take a picture of the missing piece. If I could return it without disassembling it I surely would. So disappointed and out 600 dollars for a piece of garbage.

Date of experience: August 20, 2023
SHUN S. — Vevor Rep
over a year old

Hello Colleen,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
1 helpful vote
Follow Mihail N.
Unfollow Mihail N.
Share Review
Report Review

Great product
August 17, 2023

Fast shipping, good quality, exactly like the description.

Date of experience: August 17, 2023
SHUN S. — Vevor Rep
over a year old

Hello Mihail,

We're so glad to hear that.
Many thanks for your support!
Please let us know if you have any questions.

All the best.
Vevor Team

Canada
1 review
1 helpful vote
Follow Ashley C.
Unfollow Ashley C.
Share Review
Report Review

Vevor reached out from feedback on a review I had sent. They took my feedback seriously and refunded $120 for the inconvenience with shipping.

Date of experience: August 15, 2023
SHUN S. — Vevor Rep
over a year old

Hello Ashley,

Many thanks for your understanding.
We will definitely take your feedback seriously and start working on our service improvement.
We will be more than happy to assist you further.

Best regards,
Vevor Team

Canada
1 review
1 helpful vote
Follow Derek P.
Unfollow Derek P.
Share Review
Report Review

Good Value
August 14, 2023

The jack hammer we purchased costed us less than 2 days of rental for a similar unit. Its economy quality, but if it lasts longer than the job we purchased it for we are ahead. For home use, this worked well for us.

Date of experience: August 14, 2023
SHUN S. — Vevor Rep
over a year old

Hello Derek,

We're so glad to hear that.
Many thanks for your support!
Please let us know if you have any questions.

All the best.
Vevor Team

Canada
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

Jacobsen replacement seat
August 14, 2023

This seat is much more comfortable than the original one. I had to fabricate the mounting bracket which wasn't a big deal. Well worth it. A great seat.

Date of experience: August 14, 2023
SHUN S. — Vevor Rep
over a year old

Hello Mark,

We're so glad to hear that.
Many thanks for your support!
Please let us know if you have any questions.

All the best.
Vevor Team

Canada
1 review
0 helpful votes
Follow Darrell F.
Unfollow Darrell F.
Share Review
Report Review

Scam website
August 5, 2023

I m buy embossing pvc on this website i received the machine and i try to used it and its not working!

Date of experience: August 5, 2023
SHUN S. — Vevor Rep
over a year old

Hello Darrell,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
1 helpful vote
Follow v m.
Unfollow v m.
Share Review
Report Review

I bought two outdoor handrails but unfortunately after 6 months they were rusted and cracked in the middle.
I sent several emails and photos to the customer service during the warranty period and explained the issue to them but they didn't reply to me. When I continued to send the emails to them they finally replied that this is out of warranty period.I told them I claimed this issue in warranty period but you didn't answer me. They replied me with these sentences: we are so sorry or please accept our apology and so on. They did nothing. They prolonged these correspondence till the warranty period was gone.
I have never seen such terrible customer service.

Date of experience: July 14, 2023
SHUN S. — Vevor Rep
over a year old

Hello v m,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Jamaica
1 review
1 helpful vote
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

0 stars
June 30, 2023

If they allowed a 0 star review I would give them that. Customer service is horrendous in fact none existent. Takes days for a response via email. Phone is even worse. Only buy from these clowns if you don't care about warranty or returns. Say 24/7 service ha "NOT". 30 day free returns " ha NOT". Be very cautious ordering from this company. Not sure they even have a really office. Think it's just a call Center. Careful careful. You have been WARNED

Date of experience: June 30, 2023
SHUN S. — Vevor Rep
over a year old

Hello Paul,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
Follow Peter K.
Unfollow Peter K.
Share Review
Report Review

I purchased from Canada. The items were missing parts and quality was very poor. Requested refund and they tried to do anything but offer full refund and return. If you're not satisfied with the product, you will not get a full refund. After 7 days of back and forth, they offered 45% of my money back. Spend a bit extra and shop elsewhere.

Date of experience: June 30, 2023
SHUN S. — Vevor Rep
over a year old

Hello Peter,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Missouri
1 review
1 helpful vote
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

We ordered a machine, it failed after one day of use. I have attempted to get an RMA for almost a month to use (Hassel-Free 30 day returns) but now am told they need pictures and video of the failure. The machine is already packed and ready for shipment. We have already purchased a superior, American-made machine and only wish to get a refund according to their website.

MAKE SURE TO READ vevor.com reviews on site jabber! vevor.ca and vevor.com are the same people!

Date of experience: June 22, 2023
SHUN S. — Vevor Rep
over a year old

Hello Richard,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

From the business

Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.

From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.

We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.

To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.


+47