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Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
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Bad company gives you the run around will not exchange product defect you send them videoes it been 4 days same answer. Going to post all over social media
Receive my half inch drive, socket and ratchet in a timely manner. Good quality product for a good price delivered on time. Good job.
I bought the dust collector and they claimed it wasn't compatible with a 25 gal blast cabinet. But wouldn't tell me WHY they said it wasn't compatible. I did very little drilling to my cabinet and it fit just right and works great.
I ordered a fridge/freezer. I was told it would be delivered at the latest my Dec. 2. It is the 12th and still no package. They blame the "logistic company" which is Amazon and USPS. But I have contacted them and they say the same thing. Vevor created a label and NEVER shipped the item. Vevor keeps lying and saying they will refund my money but they just keep adding more and more days. They are scamming people and know that they way they are doing it they can get away with. BUYER BEWARE! Spend a little extra and go with a reputable company. I recommend you DO NOT buy from Vevor. I now have the Credit card company involved in hopes of getting my money back but it is looking bleak.
Dear Customer,
Thank you for your message.
We apologize for the inconvenience. We have reported the logistics issues to the relevant departments and will allow them to address the situation. We have issued a full refund to your original account as requested. The refund will take between 3 and 15 business days, depending on your credit card. Thank you for your understanding. If you are satisfied with our customer service, please leave us a positive review. If you have any further questions, please do not hesitate to contact us, and we will do our best to assist you.
Sincerely,
Vevor
I purchased two things, two days apart. One of Vevor's gas powered chain saws, and the 450 piece socket and tool mechanics set. Although I have not used either yet, my inspection of the products lead me to say I have no regrets.
Buying was easy. Very happy with the product. Delivery was not good. Driver left the package 1/2 mile from my home leaning by a mailbox and I was never informed.
The jack worked extremely well. Had a flat tire on my Chevy Silverado while pulling a camper on a very busy interstate. Got to the berm and quickly changed the tire. Jack worked with absolutely no problem. I just purchased 3 more for my kids for Christmas.
I have yet to buy anything from Vevor that hasnt been of great quality. Everything arrives within reason and in great shape. I always check their website first to see if they have what I am looking for. Keep up the good work.
The end of the left axle was not threaded properly. This would not allow the nut to mate the axle. The hole for the carter pin ( at the end of the axle) was only drilled about 1/3 of the way through the axle. This problem may be the cause of the buggered threats. I also experienced problems with the first support worker who I don't think really read my complaints but just replied in a prescripted manner and thanking me for my patience and understanding. His condescending tone angered me!
We’re very sorry for the inconvenience you’ve experienced. Please rest assured that we are already working on this issue. For further assistance and to ensure everything is resolved properly, please reach out to our customer service team through our official contact page: https://www.vevor.com/pages/contact-us
Thank you for your understanding.
Mycket bra produkt rekommenderas +++ fungerar bra med 3 fas motorer!++++
I ordered a vacuum sealer it was super easy to order and once it was ordered I was able to track my order came right on time and the shipping was free
A megrendelést követő 3.-ik napon kézbesítették a megrendelt árút. A termék gondos csomagolása megóvta a terméket a szállítás alatt. A gép az alap beállításokkat követően tökéletes müködik.
Installation is tricky, it's big, need two to three people for sure. It's flimsy. We added extra stability bc the ground stakes were very cheap. Next ripped already and it's been about a week up.
Overall a miserable experience with this company. Their products are as inferior as their customer service.
I've ordered two things from them. One was a stainless steel table that was crushed in shipping leaving the table sharp and dangerous.
Vevor offered me a $20 coupon instead of taking back the table and offering a replacement. When I balked, they offered another $10.
A stand I ordered was such insulting quality that I refused to even take it out of the box.
Their customer service is useless and so is their product. Garbage.
Dear Customer,
Thank you for your email.
We sincerely apologize for the inconvenience. We sincerely appreciate your patience and understanding throughout this communication process.We offer the following two solutions:
1. We will refund you $60 as compensation.The refund will be returned to the account you used to pay for the order. Please ensure that the account is still active.
2. We will request a new product be resent to you.
Which solution would you prefer? If you would like a new product to be resent, please let us know if your address has changed.We look forward to hearing from you.
If you have any further questions, please feel free to contact us.
Sincerely,
VEVOR
Great little heater. Use in conjunction with to heat my garage/shop area. Be prepared to do a few safety checks/mods on the unit but it works great.
Purchased the mag drill and realized that I should have known… pay less, get less. The magnet just doesn't grab enough. I tried everything to make it work but it just won't stay in place to drill holes accurately.
Hi John, I’m really sorry to hear that the mag drill didn’t meet your expectations and caused frustration trying to get it to hold. If you’re open to it, we’d love to help troubleshoot certain techniques or see if an exchange to a model better suited to your needs is possible—your accuracy and satisfaction are important to us.
VEVOR labai atsakingai rūpinasi klientų. Pristatymas greitas. Kiek pirkau prekių, tiek visuomet buvo, kad prekės kokybė atitiko savo kainą arba savo kategorijos prekių kainų lygį. O kai kurios prekės ir viršijo mano lūkesčius. Rekomenduoju.
I love the design of the golf cart cover. But this is only for the smaller ones. I wanted to buy one for a friend but did not come made for her model. Still very satisfied.
Arrived in a few days, very easy to use, and works great. Very crisp, clear picture. The included instruction manual was basic and had tiny print, but works. Has an SD card, but never mentions it.
I keep adding to my collection of these shelves. I have purchased 5 over the past 4 months. I am getting everything organized and put away in an easy to reach method. I highly recommend this product for all of your storage and organizational needs.
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Hi Louis, I’m truly sorry for the frustration you’ve experienced and for the delays in resolving your issue. We appreciate your patience and your honest feedback—it helps us improve, and we're committed to making this right as quickly as possible.