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WhatGeekReviews 1,343

4.2

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
249
value
43
shipping
46
returns
20
quality
962
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GB
1 review
0 helpful votes
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Efficient and direct service.
October 13, 2025

TrimUI Brick purchase: absolutely amazing product and a straight forward purchase and delivery process. Would highly recommend WhatGeek and the TrimUI Brick product.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
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Overall Experience has been good
October 13, 2025

WhatGeek overall experience has been great. Despite the website having some very visual issues (bad front end bugs/implementations) from time to time overall it has been a great experience. Just expect shipping to take quite a while.

Date of experience: October 3, 2025
Pennsylvania
1 review
0 helpful votes
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Good product. Very happy 😊
October 10, 2025

I received the product I ordered. It was packed well and arrived in great condition. Also received it very quickly considering it came from overseas. I would definitely order from WhatGeek again!

Date of experience: September 30, 2025
Poland
1 review
0 helpful votes
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Great Stuff
October 10, 2025

Thought that the mouse would be strictly decorative, but it actually feels okay in hand, so it became my main everyday one. However, its quite small, so take that into consideration.

Date of experience: September 8, 2025
GB
1 review
0 helpful votes
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Happy ending
October 10, 2025
Updated review

It took a little more than a week to arrive. When I ordered it, I wasn't unaware that I would also have to pay an additional £40+ in import duty to the courier. The device is functional, and it might potentially take the place of my phone if it included a camera and phone card SIM slot. I had to switch the keyboard to US English and the Windows operating system to Win 11 UK English.

Date of experience: September 30, 2025

Comprehensive information on the product with an easy...
September 8, 2025
Previous review

Comprehensive information on the product with an easy checkout and payment process, which included shipping details and options.

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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My everyday keyboard
October 9, 2025

Been eyeing the lofi keyboard for a few months and finally pulled the trigger when I saw the deal. Was a little worried about ordering on a site I've never heard before but it was good! Product was new, timely shipping, and great price.

Date of experience: September 29, 2025
New York
1 review
0 helpful votes
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Nice screen!
October 6, 2025

The device works fine, with some visual quirks that kind of take away from the handheld. Runs ARKos fine, and the screen is fantastic for the price point. It could be a bit better if put into a more modern and clean shell form, and without the strange choice for some of the face buttons. Great grab for under $50USD.

Date of experience: September 26, 2025
Kansas
1 review
0 helpful votes
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Very helpful vendor
October 6, 2025
Updated review

I accidentally ordered the wrong color for the macro pad I ordered. I emailed the support team, and they responded very quickly letting me know they would update my order. The device was exactly as described, and works well. It was packed very well given that the shipment was international.

Date of experience: September 26, 2025

I found what I was looking for very quickly
September 6, 2025
Previous review

I found what I was looking for very quickly. I was able to review some of the documentation and supporting downloads, which made the decision easy.

Date of experience: August 27, 2025
GB
1 review
0 helpful votes
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Absolutely loving the two consoles I bought from Whatgeek UK. Will buy again. Only slight downside was my anbernic cube case was a bit squished owing to a lack of boxing. But still, recommended!

Date of experience: September 26, 2025
GB
1 review
0 helpful votes
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Long time to receive it, not very clear instructions about how to change some settings, in overall a very good product, could use some development.

Date of experience: September 15, 2025
Hungary
1 review
0 helpful votes
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Nem tartom korrektnek az eladást.
October 2, 2025

Az általam vásárolt termékek akciós kuponnal lettek vásárolva. Hosszabb idő utan, miután rákérdeztem, hogy hol a csomagom azt mondták vámkezelés miatt vissza lett küldve. Ha akarom, akkor fizessek még. A csomagom nem is járt Magyarországon, mert néztem a csomagkövetést. Aztán azt mondták kapok valami apró kártérítést, azt sem kaptam meg. Nem tartom megbízható oldalnak!

Date of experience: September 23, 2025
GB
1 review
0 helpful votes
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Anbernic cube case
September 29, 2025

I was given the wrong case. I ordered an anbernic cube case and I was given a cube XX case but it does the job

Date of experience: September 19, 2025
Turkiye
1 review
0 helpful votes
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Real criticism
September 28, 2025

My product arrived late, but such things happen.
I appreciated the care and attention given to the customer.
The only problem is that supports forget or ignore old messages.
Improvements can be made on this issue.

Date of experience: September 18, 2025
Oklahoma
1 review
0 helpful votes
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Waited a month for broken product.
September 27, 2025

Game arrived with broken screen. Can't play it. Can't get customer service. Can't get my money back. Thought I'd get a nostalgic game experience. But I got a 100 dollar paper weight. Thanks.

Date of experience: September 17, 2025
Brazil
1 review
0 helpful votes
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Terrible experience
September 26, 2025

Under no circumstances would I recommend purchasing from WhatGeek. I purchased a laptop that arrived faulty and unsafe. Their return process was obstructive and ultimately prevented me from returning the product successfully. Despite following their instructions and even involving PayPal Buyer Protection, I have been left significantly out of pocket. The combination of WhatGeek's handling of returns and PayPal's failure to uphold buyer protection has created a deeply frustrating experience, leaving me with no option but to escalate formally. They make their own rules and ignore buyer protection. If you end up with a faulty product, you're stuck — no refund, no support, nothing.

Date of experience: September 17, 2025
Portugal
1 review
0 helpful votes
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Rg406h
September 25, 2025

Very good experience They respond to emails very quickly and the item was delivered very quickly, within nine to ten days.

Date of experience: September 15, 2025
GB
1 review
0 helpful votes
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Good quality, reliable site
September 25, 2025

Honestly wasn't expecting much from this site since I hadn't seen anything but the shipping was fast and the keyboard was amazing value. I cannot stress this enough, this place is really good and I was very surprised at the quality

Date of experience: September 15, 2025
California
1 review
0 helpful votes
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Good
September 25, 2025

Great deliver and the handheld is a dream. Thanks so much what geek. You guys really know how to make a great impression.

Date of experience: September 15, 2025
GB
1 review
0 helpful votes
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Faster delivery is a scam
September 25, 2025

The express delivery or whatever it's called the only where you pay extra arrived the same time as the free shipping.

Date of experience: September 15, 2025
Virginia
1 review
0 helpful votes
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One Happy Teleworker
September 21, 2025

I love the sound of the keyboard and the feel of the keys as I type for work. The colors are so pretty. I also really enjoy the backlight and the customizability of the colors and lighting effects.

Date of experience: September 11, 2025