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XMReviews 166

4.4
xm.com
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From the business

XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️

XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖

Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.

Risk Warning: Trading on any financial market involves a significant level of risk to your capital.


xm.com
Limassol, Cyprus
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XM Reviews Summary

XM has a rating of 4.4 stars from 166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XM most frequently mention customer support, good experience and long time. XM ranks 9th among Currency Trading sites.

quality
9
This company responds to reviews on average within 41 days

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Nigeria
1 review
0 helpful votes
Follow Khadija I.
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My experience is awesome in funding but the withdrawal has issue, especially that account you use to send money, you supposed to use Nigerian bank account in sending money to us, as we get many issues some times in receiving withdrawal from that account.

Date of experience: December 11, 2025
XM T. XM Rep
1 month ago

Dear Khadija,

Thank you for sharing your feedback. We’re glad to hear deposits have been smooth, and we’re sorry for the inconvenience you’ve experienced with withdrawals. Withdrawal routing depends on the payment providers available in each region, but our team can review your specific case and guide you accordingly.
Please contact our Customer Experience team via live chat on our website or at support@xm.com so they can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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Took almost a day long when I needed it most also agents were not understanding saying same things again and again without understanding the issue

Date of experience: December 11, 2025
Philippines
1 review
0 helpful votes
Follow MA JENINA D.
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Isapella - live support agent
December 11, 2025

It was the most fulfilling chat in the last 3 weeks of communicating with XM on a daily basis! Isapella was and THE only live agent who went out of her way to really help and resolve my issue! Isapella is the reason why I was able to smile again wilst chatting with XM, the reason why I'd be able to sleep soundly tonight and why my mind is now at ease. XM should value her and agents like her.

Date of experience: December 11, 2025
XM T. XM Rep
1 month ago

Dear MA JENINA,

We're thrilled to hear about your positive experience with Isapella. 👌 Our team is committed to providing the best possible support, and it's great to see that Isapella made a difference in your journey with us. Thank you for choosing XM! 😉🙌🏻

XM Team 🚀
BIG. FAIR. HUMAN.

1 review
0 helpful votes
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Referral reward
December 11, 2025

Have referred some friends but haven't been rewarded, I don't know why?

Date of experience: December 11, 2025
XM T. XM Rep
1 month ago

Dear Delvan K.,

We’re sorry to hear about the issue with your referral rewards. Please contact our Customer Experience team via live chat on our website or at support@xm.com, and they’ll review your account and assist you with your referral rewards.

XM Team 🚀
BIG. FAIR. HUMAN.

South Africa
1 review
0 helpful votes
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XM offers an excellent deposit experience: it's secure, fast, and supports a wide range of payment methods including bank transfer, Skrill, and credit/debit cards

Date of experience: December 11, 2025
XM T. XM Rep
1 month ago

Hello Kgetho,

Thank you for sharing your positive experience with our deposit process. We're committed to maintaining fast and secure transactions while offering diverse payment options to support your every need. We look forward to continuing to serve you with the best solutions possible.

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
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Very stressful
December 11, 2025

My withdrawal was very stress. How can you ask me to provide bank statement with the same account used for deposit, to me it doesn't make any sense because it is the same account. At the point of withdrawing asking for bank statement can be frustrating because all you want is just to withdraw. Is the account name different: No, so why then?

Date of experience: December 7, 2025
Pakistan
1 review
0 helpful votes
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Appreciation for Joining the Platform
December 11, 2025

Thank you for giving me this opportunity. I am truly grateful, and many students have joined this platform through my referral link.

Date of experience: December 11, 2025
XM T. XM Rep
4 weeks ago

Dear Farhan,

Thank you sincerely for your kind words and enthusiasm. We truly appreciate your support and are thrilled that your referrals continue to grow our community. Your trust and dedication mean a great deal to us! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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"I traded two years ago and lost a lot of money, and now I don't have money to trade. But XM has given me an opportunity to trade again and make money, and I'm happy that I secured 81 rank in XM ka top trader

Date of experience: December 11, 2025
XM T. XM Rep
4 weeks ago

Dear Roshan,

Congratulations on securing 81st place in XM’s top trader rankings! 😃 We’re glad to hear that XM has given you the opportunity to get back into trading and build your experience. Keep up the great work and happy trading! 💪

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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Referal_XM
December 11, 2025

It was an great experiance if I suggest someone to do trade in forex.
My friends also feel good to trade with XM

Date of experience: December 11, 2025
XM T. XM Rep
4 weeks ago

Dear Hitesh,

We’re so glad to hear that you and your friends are enjoying your experience with XM! 😃 Thank you for recommending us! We’re here to make your forex journey as smooth and successful as possible. Keep up the great trading! 💪

XM Team 🚀
BIG. FAIR. HUMAN.

Niger
1 review
0 helpful votes
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I'm glad to earn with your referal system. Nonetheless i refered a friend without geting my 40$. How can i get it now

Date of experience: December 11, 2025
XM T. XM Rep
4 weeks ago

Dear Ibrahim,

Thank you for your feedback and for using our referral program! 😃🙌 We’re happy to hear it has been rewarding for you.

Regarding the missing 40 USD, please note that referral rewards are issued only when all referral conditions are fully met. Sometimes a reward is not released if the referred friend has not completed all required steps.

XM Team 🚀
BIG. FAIR. HUMAN.

Viet Nam
1 review
0 helpful votes
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Investor at XM plateform
December 11, 2025

XM service is quite comfortable. I hope XM would maintain and develop the quality of its services in the future in term of time and adequacy! Thank you and your staff!

Date of experience: December 11, 2025
Philippines
1 review
1 helpful vote
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Avoid this broker at all costs! They manipulate prices heavily, when you're in a losing trade, losses accelerate unnaturally. When you're in a winning trade, gains barely move. This kind of unfair practice makes trading with them dangerous. Protect your capital and stay away from this animalistic / manipulative broker.

Date of experience: September 1, 2025
XM T. XM Rep
3 months ago

Dear White K.,

We are sorry to read about your dissatisfaction. Please note that XM operates with transparent and real-time pricing sourced directly from multiple liquidity providers, without any manual intervention or manipulation.

We take such concerns seriously and would like to review your specific case in detail. Kindly respond to the Attempt Resolution request on Sitejabber so that we can locate your account and investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.

Pakistan
1 review
1 helpful vote
Follow Hafiz U.
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I opened an account with XM Global and made profits through normal trading. But when I requested a withdrawal, they removed my profits and started making endless, unreasonable demands for documents. They asked for: 1. A stamped bank statement with my name and account details 2. A selfie video holding my ID and a signed blank page with the date 3. A screen recording showing my crypto deposit details and address I provided everything exactly as requested, but XM stopped responding. They keep delaying, asking for more, and giving no valid reason for withholding my funds. This feels like a tactic to block withdrawals. I've traded with other brokers and never faced this. 📢 New traders, be cautious — they may let you trade, but when it's time to withdraw, expect endless delays. I'm still waiting for my funds.

Date of experience: July 30, 2025
XM T. XM Rep
3 months ago

Dear Hafiz U.,

We are sorry to hear about your frustration. Please note that XM processes all withdrawals in line with strict regulatory and verification procedures, and the additional documentation requested is part of these procedures to ensure account security and compliance.

We would like to review your case thoroughly and provide a clear resolution. Kindly respond to the Attempt Resolution request we sent on Sitejabber so we can locate your account and assist you directly.

XM Team 🚀
BIG. FAIR. HUMAN.

Pakistan
1 review
1 helpful vote
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I requested a withdrawal of $146.42 from XM on June 17,2025, and provided full verification, including ID, live video, and source of funds. Even after two months, they blocked my money. This is not acceptable. I come from a family where we use each other's wallets/accounts transparently. XM continues to ask for irrelevant documents. I do not recommend this broker. Be very careful.

Date of experience: July 29, 2025
XM T. XM Rep
3 months ago

Dear MS F.,

We are sorry to hear about your frustration. Please note that XM processes all withdrawals according to strict verification and regulatory procedures, and additional documentation may sometimes be required to ensure account security and compliance.

We would like to review your case thoroughly and provide a clear resolution. Kindly respond to the Attempt Resolution request we sent on Sitejabber so we can locate your account and assist you directly.

XM Team 🚀
BIG. FAIR. HUMAN.

AE
1 review
0 helpful votes
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Fast and smooth withdrawals
March 11, 2025

I don't spend long time waiting when I process a transaction. It depends on the method but I use cryptos and it's instant

Date of experience: March 11, 2025
XM T. XM Rep
10 months ago

Dear Jake,

That’s great to hear! 😊 Crypto transactions are indeed one of the fastest options, and we’re glad you’re enjoying the instant processing. Wishing you smooth and successful trading! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

AE
1 review
0 helpful votes
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The cost of trading here
March 10, 2025

Withdrawals and accouts, except for the shares account, are beginer friendly. I didn't get confused and needed little support.

Date of experience: March 10, 2025
XM T. XM Rep
10 months ago

Hi archie,

Glad to hear you found the withdrawals and most accounts beginner-friendly! 😊 If you ever need any help with the shares account, our Customer Experience team is always here to assist you. Wishing you a smooth trading experience! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

AE
1 review
0 helpful votes
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Favorable trading conditions
March 10, 2025

Here the conditions are great with tight spreads and high leverages. I am able to make the most out of my trades. There are also various payments method like bank wire transfer, master/Visa cards or even electronic wallets and they work really great.
I just made my first withdrawal using visa. It was not hard tbf

Date of experience: March 10, 2025
XM T. XM Rep
10 months ago

Hi Jose,

Glad to hear you're enjoying our trading conditions! 🎉 Congrats on your first withdrawal! 🚀 If you ever need assistance, we're here for you.

XM Team 🚀
BIG. FAIR. HUMAN.

Colombia
1 review
0 helpful votes
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The demo account works both way
March 10, 2025

I can use it for practicing and I also use it for testing out my strategies before taking it to the live account and it's been good. I highly recommend beginners should start with it even if they are coming from another platform or have trading experience.

Date of experience: March 10, 2025
XM T. XM Rep
10 months ago

Dear Álvaro,

That’s a smart approach! 🚀 Our demo account is a great way to practice and fine-tune strategies before going live. Whether you're new to trading or switching from another platform, XM provides the tools to help you trade with confidence. Thanks for recommending us! 😊

XM Team 🚀
BIG. FAIR. HUMAN.

Colombia
1 review
0 helpful votes
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I get how expensive the minimum deposit is but if you have the funds you should definitely try it because it's an investment not just speculation. There are also different assets to trade and explore, it's such a great broker.

Date of experience: March 7, 2025
XM T. XM Rep
10 months ago

Hi Alejandro,

Thank you for your great feedback! 😊 We’re glad you see trading as an investment rather than just speculation—that mindset is key! With XM, you get access to a wide range of assets, competitive trading conditions, and a platform designed to support your journey. Happy trading!

XM Team 🚀
BIG. FAIR. HUMAN.

Philippines
1 review
0 helpful votes
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Here with Xm I am able to trade forex, stocks, commodities, indices. They provide a good base for learning the fundamentals.

Date of experience: March 4, 2025
XM T. XM Rep
10 months ago

Hi Sergio,

Glad to hear that! 😊 XM offers a wide range of assets and strong educational resources to support your trading journey. Wishing you success in the markets! 🚀

XM Team 🚀
BIG. FAIR. HUMAN.