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XMReviews 137

4.4
xm.com
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From the business

XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️

XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖

Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.

Risk Warning: Trading on any financial market involves a significant level of risk to your capital.


xm.com
Limassol, Cyprus
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XM Reviews Summary

XM has a rating of 4.4 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XM most frequently mention customer support, long time and minimum deposit. XM ranks 11th among Currency Trading sites.

quality
9
This company responds to reviews on average within 41 days

We monitor reviews for authenticity

Indonesia
1 review
0 helpful votes
Follow Benyamin H.
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Saya kecewa dengan peraturan baru xm dimana angota lama tidak bisa ikut kompetisi gratis lagi 😞,
Sebab sy masuk xm adalah karena ada kompetisi 7hari gratis tersebut

Date of experience: December 30, 2025
Philippines
1 review
0 helpful votes
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Quick chat
December 30, 2025

I wanted to confirm that the market was still closed and the agent promptly gave a good reply by sending a link to the advice on market hours.

Date of experience: December 30, 2025
Madagascar
1 review
0 helpful votes
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Excellent Trading Experience with XM
December 30, 2025

I had a very positive experience with XM. The account registration process was simple and fast, and the verification was completed without any issues. Customer support is professional, responsive, and always ready to help. The trading platform is user-friendly, and the trading conditions are very competitive. I highly recommend XM to anyone looking for a trustworthy broker.

Date of experience: December 30, 2025
Iowa
1 review
0 helpful votes
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جيد جدا سهولة السحب والايداع وتنفيذ الأوامر

Date of experience: December 30, 2025
Turkiye
1 review
0 helpful votes
Follow MEHMET G.
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Son görüşme
December 23, 2025

Müşteri hizmetleri son görüşmemiz iyi geçti. Fakat bir önceki duygu hanımla yazışmamızda duygu hanımı ukala buldum. Arama motoruna yazarsanız falan gibi kitapları oldu

Date of experience: December 23, 2025
South Africa
1 review
0 helpful votes
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Bank Transfer
December 18, 2025

To be honest for my point of view XM is the best broker I ever came across to, when I withdraw mostly my money takes less than 1 hour to reflect on my bank account... I love it😊🙏

Date of experience: December 18, 2025
XM T. XM Rep
1 week ago

Hello Leonard,

Thank you for your wonderful feedback! We’re truly grateful to hear your experience has been smooth and efficient. It means a lot to us to have your trust and support. 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Iraq
1 review
0 helpful votes
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Good not much perfect
December 18, 2025

We faced a problem when my friend and I deposited funds using cryptocurrency, but the process did not complete. We retried several times without success. I would like to suggest extending the invoice time, because sometimes withdrawals on OKX or other platforms take longer than expected and cannot be completed within the given time. Thank you.

I also had another issue its for my self account related to OKX. You informed me that the problem was on the OKX side and that it would be fixed soon, and that the funds would be recovered. I used ERC20, but on OKX the network was not properly converted to ERC20 before sending. Your team said they were working on it and would fix it soon, but it has now been about 40 days. This issue needs to be resolved before January 5.

Date of experience: December 18, 2025
XM T. XM Rep
1 week ago

Dear Koraz,

Thank you for sharing your feedback and for your patience. We understand the challenges you’ve faced with cryptocurrency deposits and the ERC20 transaction issue. Please rest assured that our team is actively working to resolve these matters.

For a detailed review of your account and to ensure your funds are recovered promptly, we recommend contacting our Customer Experience team via live chat on our website or at support@xm.com. They will assist you directly and provide updates on the resolution timeline.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
Follow Jitendra k.
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This is a very good app and you can get any kind of help from it at any time. There is never any problem in depositing or withdrawing money. It is very good and they have a very good team👍💯

Date of experience: December 18, 2025
XM T. XM Rep
2 weeks ago

Hello Jitendra,

Thank you for the great feedback 😃
We’re happy to hear you’re enjoying the app and that deposits, withdrawals, and support have all been smooth for you. Our team works around the clock to make sure help is always available and everything runs reliably. Thanks for trading with XM and for your trust 🙌

XM Team 🚀
BIG. FAIR. HUMAN.

South Africa
1 review
0 helpful votes
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The best about XM Broker
December 13, 2025

XM never ever let me down since started trading so I would like others to experience what XM got for them beginners and intermediate traders that all for now, trading with the best XM_GLOBAL.

Date of experience: December 14, 2025
XM T. XM Rep
2 weeks ago

Hello Lungelo,

Thank you for the kind words and your trust in XM 😊🎉
We’re glad to hear your experience has been consistent and positive. Supporting beginners and intermediate traders with reliable platforms, clear conditions, and helpful tools is a key part of what we do. We appreciate you recommending XM and wish you continued success in your trading journey 💯

XM Team 🚀
BIG. FAIR. HUMAN.

Algeria
1 review
0 helpful votes
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لكن هناك مشكل صغير قمت بالاحالة لاصدقاء ولم استلم هدية

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

عميلنا الكريم HAMZA،

نشكرك على قضاء وقتك لطرح هذه المراجعة. 😊 يرجى التأكد من إبلاغ مدير حسابك بأية مشكلات تواجهك.

فريق XM 🚀
كبير. عادل. إنساني.

Malaysia
1 review
0 helpful votes
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Excellent performance
December 11, 2025

"I am one of XM's customers who has been with XM for 6 years. I greatly admire XM's services and have been very satisfied while using XM's application."

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Dear Steverstor,

Thank you for being with us for 6 years! We’re thrilled to hear you’re satisfied with our services and enjoy using the XM app 😃🙌 Here’s to many more years of trading together!

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
Follow Khadija I.
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My experience is awesome in funding but the withdrawal has issue, especially that account you use to send money, you supposed to use Nigerian bank account in sending money to us, as we get many issues some times in receiving withdrawal from that account.

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Dear Khadija,

Thank you for sharing your feedback. We’re glad to hear deposits have been smooth, and we’re sorry for the inconvenience you’ve experienced with withdrawals. Withdrawal routing depends on the payment providers available in each region, but our team can review your specific case and guide you accordingly.
Please contact our Customer Experience team via live chat on our website or at support@xm.com so they can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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Took almost a day long when I needed it most also agents were not understanding saying same things again and again without understanding the issue

Date of experience: December 11, 2025
Philippines
1 review
0 helpful votes
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Isapella - live support agent
December 11, 2025

It was the most fulfilling chat in the last 3 weeks of communicating with XM on a daily basis! Isapella was and THE only live agent who went out of her way to really help and resolve my issue! Isapella is the reason why I was able to smile again wilst chatting with XM, the reason why I'd be able to sleep soundly tonight and why my mind is now at ease. XM should value her and agents like her.

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Dear MA JENINA,

We're thrilled to hear about your positive experience with Isapella. 👌 Our team is committed to providing the best possible support, and it's great to see that Isapella made a difference in your journey with us. Thank you for choosing XM! 😉🙌🏻

XM Team 🚀
BIG. FAIR. HUMAN.

South Africa
1 review
0 helpful votes
Follow Kgetho M.
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XM offers an excellent deposit experience: it's secure, fast, and supports a wide range of payment methods including bank transfer, Skrill, and credit/debit cards

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Hello Kgetho,

Thank you for sharing your positive experience with our deposit process. We're committed to maintaining fast and secure transactions while offering diverse payment options to support your every need. We look forward to continuing to serve you with the best solutions possible.

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
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Very stressful
December 11, 2025

My withdrawal was very stress. How can you ask me to provide bank statement with the same account used for deposit, to me it doesn't make any sense because it is the same account. At the point of withdrawing asking for bank statement can be frustrating because all you want is just to withdraw. Is the account name different: No, so why then?

Date of experience: December 7, 2025
Pakistan
1 review
0 helpful votes
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Appreciation for Joining the Platform
December 11, 2025

Thank you for giving me this opportunity. I am truly grateful, and many students have joined this platform through my referral link.

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Dear Farhan,

Thank you sincerely for your kind words and enthusiasm. We truly appreciate your support and are thrilled that your referrals continue to grow our community. Your trust and dedication mean a great deal to us! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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"I traded two years ago and lost a lot of money, and now I don't have money to trade. But XM has given me an opportunity to trade again and make money, and I'm happy that I secured 81 rank in XM ka top trader

Date of experience: December 11, 2025
XM T. XM Rep
3 weeks ago

Dear Roshan,

Congratulations on securing 81st place in XM’s top trader rankings! 😃 We’re glad to hear that XM has given you the opportunity to get back into trading and build your experience. Keep up the great work and happy trading! 💪

XM Team 🚀
BIG. FAIR. HUMAN.

Viet Nam
1 review
0 helpful votes
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Investor at XM plateform
December 11, 2025

XM service is quite comfortable. I hope XM would maintain and develop the quality of its services in the future in term of time and adequacy! Thank you and your staff!

Date of experience: December 11, 2025
Philippines
1 review
1 helpful vote
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Avoid this broker at all costs! They manipulate prices heavily, when you're in a losing trade, losses accelerate unnaturally. When you're in a winning trade, gains barely move. This kind of unfair practice makes trading with them dangerous. Protect your capital and stay away from this animalistic / manipulative broker.

Date of experience: September 1, 2025
XM T. XM Rep
2 months ago

Dear White K.,

We are sorry to read about your dissatisfaction. Please note that XM operates with transparent and real-time pricing sourced directly from multiple liquidity providers, without any manual intervention or manipulation.

We take such concerns seriously and would like to review your specific case in detail. Kindly respond to the Attempt Resolution request on Sitejabber so that we can locate your account and investigate further.

XM Team 🚀
BIG. FAIR. HUMAN.