ArtFireReviews 436

Ordered my jersey a month ago. They sent me a tracking number that doesn't even work or have a link. I've emailed the seller several times. No response. His name is 'honest businessman' that should have been my clue to stay away.

What a piece of $#*! company. They're good with returning emails until it's time to return your money bc you didn't get your order then you can't get ahold of anyone.

This company is a total scam! I wish I had read the reviews before I ordered a Christmas gift for my son. We waited for over 2 months because we kept getting notifications that the item had been shipped. But they never provided a shipping or tracking number and we never received the item. Finally we got a refund through PayPal. I hope enough people complain that this company gets shut down before they are allowed to scam any more people out of their money.

I just received my jersey I purchased a few days ago read some reviews and was skeptical but my merchandise was derived and it was everything I expected to be and more can't speak upon other people's experience but the site is not a fake just some people are I was 100% satisfied with my purchase and we'll be doing business again soon

I just want to warn everyone from this company... First off I ordered a jersey on November 21st and I finally received in Jan 14th! Upon receiving the jersey has a few snags and the jersey is coming un-heemed. I emailed asking for assistance. The response I got was. It will take another 2 months to get you another jersey. I can pay you $8 to get it hemed up. We have had a lot of refunds we are not willing to refund... Hmm way to take care of a customer. I do not recommend these people this company. I will never buy from them again..

I waited for my order to be filled and shipped for approximately one month, the seller never progressed past confirmation that my payment was accepted. The only reason I gave ArtFire one star is bc of how promptly they refunded my money after I sent a refund request their way. I was actually surprised by the speed lol bc until this interaction, I would have sworn on a stack of bible's their contact info (email) was a complete fake. So, ONE STAR and I'd really only give them a half star if I could. Word of mouth advertising is the best advertising a company can get when it's positive. However, it can sink a company when it's negative. I will have nothing nice to say when asked about this "company" of scammers and swindlers. I'm only thankful I had enough sense to keep security on my money so it'll be coming back to me!

I have tried to email the address on my invoices, to no avail! It keeps coming back as an invalid address! I ordered a shirt Nov 28 and another Dec 5. Both orders said they would arrive prior to Christmas. You guessed it, still nothing!

No way to communicate, and no shirts in hand!

Yes, I am dissatisfied!

IF YOU HAD NOT PURCHASED YET AND ARE LUCKY ENOUGH TO HAVE FOUND THIS REVIEW BOARD FIRST DO YOURSELF A FAVOR AND LOOK ELSEWHERE FOR WHATEVER YOU'RE THINKING OF BUYING.
BUT IF YOU'RE LIKE MOST OF US YOU'VE ALREADY FELL VICTIM TO FRAUD AND REDUNDANT REPETATIVE TRACKING INFORMATION THAT WILL JUST KEEP UPDATING BY THEIR COMPANY SO THEY CAN KEEP YOUR MONEY. IF YOU WERE FORTUNATE ENOUGH TO HAVE PAID WITH PAYPAL I URGE YOU TO OPEN A CASE RIGHT AWAY AND SKIP TRYING TO WORK IT OUT WITH THE SELLERAS AND AS PAYPAL TO STEP IN AND ESCALATE THE CASE BECAUSE ARTFIRE WILL JUST KEEP SUPPLYING YOU WITH FALSE INFORMATION JUST TO KEEP YOU THINKING YOUR ITEM HAS BE SHIPPED AND IN ROUTE.

Buyer beware! Never would I ever reccomend this company to my worst enemy. I ordered a football jersey 2 months ago and still no product, they will not refund my money. They are scam artist who steal your money. I have religiously emailed them and reported them to the BBB and they give me the same BS answer and some chinese shipping information. Save yourself the hassle and scroll past this website you will be very dissapointed! If negative stars were an option they would def fall in that catagory!

10/3/20 Order confirmed by ArtFire.com. Estimated arrival date 10/27/20.
11/4/20 I contacted *******@hotmailcom via email when I did not receive the merchandise on the designated delivery date of 10/17/20.
11/5/20 No response – sent another email identifying "second request." Still no response.
11/5/20 Sent email to LuxeBeachBoutique requesting status. No response.
11/5/20 Received email from Sara Smith item will arrive on Monday 11/9/20 and will send tracking info.
11/6/20 No Tracking info received. Sent Email to Sara Smith requesting tracking info as previously stated in email would receive
11/9/20 Item not received; no tracking info sent from Sara Smith (seller).
11/9/20 Sent email to Sara Smith re: no item received nor tracking info.

11/9/20 Received email from Sara Smith re: will receive shipment "this week and to be kind."
11/9/20 Sent email to Sara Smith re: I'm very kind; however, no item receive and paid if full over one month ago. Receiving conflicting delivery info. Will cancel order and redact payment via American Express.
11/9/20 Received email from Sara Smith – "go ahead and redact payment, cancelling shipment."

SCAM! My items never arrived, there is no customer support, i sent them many emails tried to contact them thru social media but i didn't get any response.