ArtFireReviews 436

If I could give negative stars I would. Absolutely by far the worst customer service I've encountered, and the site is terrible. I signed up, posted one item (I think) I don't even know if it posted because the site was so hard to use and so glitchy. It wouldn't let me delete pictures that I accidentally selected, I had to delete the listing for the 3rd time and try again. I got fed up emailed they're "customer service" and asked to cancel. This is within an hour of joining. I get a reply stating it's cancelled and I'll have to wait for 48 hours to get an email back saying they refunded me $4.50! They charged me $5.00 and then charged me a second time $32.85 I emailed again explained and asked for a FULL REFUND they refused stating that because I posted an item I can't have a full refund. Absolutely ridiculous! Use Etsy, or another site don't use this joke of a site.

Gold's Gym

I ordered a Gold's Home Gym on Artfire from one of their "stores", kakashopsale, which is nothing but a front for a bunch of thieves and liars. I paid $141.00 and was supposed to get free shipping but all I got was silence or excuses so i had to file a complaint with Paypal, the BBB and my credit card company. Kakashopsale tried to scam Paypal with a phony invoice claiming that they shipped the gym that weighed 90+ lbs via the USPS in a package that weighed 6.4 lbs! They could not or would not provide an invoice or any follow up paperwork which proved to me that they are just a bunch of thieves! I got my money back but I had to work for it.
Kakashopsale has since moved to another online store front, ecrater.com, so avoid these [censored] at all cost!

Do not try to buy items from this platform unless you want to waste your time and money! Artfire is a third party site provider only and will do nothing to assist you. Company I tried to purchase from never shipped my item or responded to any of my 10 emails for 4 weeks! Artfire would not refund me saying it's between myself and the company who refuses to respond. You will have to file a complaint with Paypal to get your money back and that can take up to 30 days. Artfire will temporarily remove the vendor from their platform if you complain enough but the second the dispute runs its course they put this shady vendor back on their site knowing they are fraudulent and do not respond to customers. Artfire wants to be like amazon but has none of the customer service or reliability of amazon. Terrible experience all the way around and you can't even leave a review on their site to warn other potential buyers! Beware!

I bought an item January 27,2020. I received a personal email the next day from seller asking to loan her money and she could pay me back and also if i could say i received my item on paypal so she could get the money from the item I bought right away. She also said she would be shipping my item out the following day, today is February 21,2020 and i wrote back 3 times on personal email and 3 times now on artfire. Where can I resolve this? Your site is confusing and I can't find help for this matter. Awful experience all around!

I opened a seller account with them and selected the $11 a month option. They billed me $35 for 3 months and another $5, later I found out that they take an additional $5 each month in addition to the $35 dollars you pay quarterly, and for billing fees they alwasy get double billings, this is ridicolous, on top of that you get 0 assistance, this is the worst site to sell.

DON'T OPEN A STORE THERE YOU WILL ONLY GET BILLS BUT NO PROFITS.