ArtFireReviews 436

IT DOESN'T ONLY SCAM THE CUSTOMER BUT THE SELLER AS WELL!

I opened a seller account with them and selected the $11 a month option. They billed me $35 for 3 months and another $5, later I found out that they take an additional $5 each month in addition to the $35 dollars you pay quarterly.

After creating a shop and putting some items on I noticed that I had 0 traffic (even on bonanza I got traffic on the 1st day), so I decided to close my account and get refunded.

It was easy to close the account but a refound nop. They won't refund me because I put something on the store for a couple of days. So I asked them if they could refund me the months that I didn't use which is $22 for the remaining 2 months and they can keep the rest.

The answer is no of course and they copy-pasted me they're damn TOU which says screw you dumbass we just legally scammed you with our TOU. Even amazon refunds you for prime for the months you didn't use almost every company does only the scammy ones like ARTFIRE doesn't.

DON'T OPEN A STORE THERE YOU WILL ONLY GET BILLS BUT NO PROFITS.

It doesn't even deserve 1 star, but i have to give one to give a review. The website is very deceiving, says are from "the heart of the Tucson Arts District", United States. I ordered a jersey on Dec 11 for Christmas, was told I'd get a shipping tracking number UPTO 48 hours. It's been 21 DAYS, and still can't track said package that was due on Dec 24th. I have emailed the vendor multiple times, who also has a signature that states they are from the US... and they won't refund my money, keep telling me to be patient. I have filed a claim with PayPal (BTW the transaction is labeled "Childcare") and next step is contacting Artfire themselves. Was not a happy Christmas, thanks for disappointed a 12 year old kid with a gift she "bought" for a family member. A package from Tuscon to Chicago would not take 21 days! VERY DECEIVING webpage.

This website is terrible. The seller I bought from claims to be from the United states. However, after my purchase the sellers confirmation was from China as well as my item. It said I would receive my item in 10-15 days but we are now on day 17 and the latest update was on the 14th. I emailed the seller multiple times with no response as Well as artfire. My purchase has now disappeared from my orders completely and I am unable to leave a review of this horrible shop. Not to mention on PayPal it says this purchase was for childcare.

This website is horrible. Buyers beware! The merchants do not respond. It took 2 and a half months and I finally received the product. It was not authentic and the merchant was removed from their website so had no way to return
Artfire did not try to rectify the situation. Pay full price! It's not worth it. This website needs to be removed or banned.

Placed an order with "jerseysportbooth" on Dec. 3rd. I ordered a jersey for my grandson for Christmas. I received a tracking number on Dec. 5th stating a label had been created and tracking would be available in 48 hours. After several days, the tracking still showed that only a label had been created---nothing received or shipped. I contacted the vendor two times and each time was told "be patient". Finally I contacted Artfire support and then the vendor gives me a lame excuse that the post office lost the item! Terrible experience with vendor. Buyer beware!

Anyway, on 12/03/2019 I had ordered some products from her shop well the prices were decent until the big picture came when she stated that if you have any more information then go this email name *******@yahoo.com well I did. & it turns out that this so-called email doesn't even exist at all. This Bogus email bounce back to my account like wildfire stating this email doesn't exist or ever was. I paid through Paypal & now I have a case with these Liars & I need my refund. My next step is the Better Business Bureau. Buyer beware don't go there to tese SCAMMERS 4 real. & Karma is cming for you bet that

I have been selling on etsy for years, and recently decided to check out other venues. I made an unfortunate mistake of opening a shop on artfire.com.
First of all, there is zero traffic. I even paid them extra for couple of days to have my items promoted, then cancelled it because it was useless. Contacted support team via chat window on their site (do not try their email address, it does not exist). Did get a response from them, which was rude and totally useless.
After about two weeks, I decided it was time to stop wasting my time and resources with this site.
I deleted all my listings and tried to close my account. Guess what?! It is IMPOSSIBLE to close your account once you have signed up. (So they can keep charging you).
I contacted them again and asked to refund my money and close my account. They responded with another arrogant message. Closed my account but refused to refund my money. Yes, I was charged for 3 months even though I only tried the site for 2 weeks.
This website is a SCAM! They are ripping off artists and small business owners as well as customers. What are they even doing here? Why are they still in business?
I am opening a dispute with PayPal to get my money back and to prevent them from stealing money from me in the future.
If there is a class action finally one day, I am in!

Dont use any of these sellers! Artfire, Fansheaven, Epic, Edgesports!
I purchased a jersey for my son, from "Edgesports" which obviously was passed over to "Epic"?, that hasn't arrived now almost three weeks later and no response as to its location. You get bounced around emailing some seller or manufacture in china, that hides behind Artfire and gives horrible customer service. On top of that, I ordered two custom jerseys that arrived made and the wrong sizes, that I made perfectly clear during ordering. Then I tried to communicate with this "FansHeaven" seller, and was told they would give me $20 back and I could keep the wrong size jerseys. After asking for a quick correction on the order and get me my jerseys, I was told they would give me half the money back and I could keep the wrong size jerseys. After asking when I would be refunded, I was told they would refund the money right after I put in a good review for them. I again asked for them to correct the order and send me the right stuff, give me return postage verification, and then again I was told I would be refunded after putting in a good review. This company refuses to correct any mistaken orders then talk to you like you're wasting their time. After taking your money. They take no responsibility for their mistakes. I side of it taking forever to receive an order, just hope they don't mess up because you'll be stuck with it. Yes I feel using anyone or any site that represents the sellers is all part of the scam. Absolutely horrible customer service. I agree 100% with the many reviews stating the negative experience with using Artfire or it's sellers.