ArtFireReviews 436

My order was taken and processed in a professional manner. I will be ordering more. The product I pitched was the best you can get for the money spent.

I wish I could have given them 0 stars. I ordered a soccer jersey in a women's small. I had no idea it was coming from China. The shirt came and it was a youth size. It fit my 5 year old. The tag on the shirt said Mens small. I contacted both Artfire and the seller. The China seller told me the shirt was the correct size and it had just been mismarked. After the 10th email the seller told me that he would not accept an exchange or a return. Instead, he told me to BUY a larger shirt and would give me a 30% discount. Absolutely ridiculous. I disputed the charge with Pay Pal which then I was able to get a refund only after I returned the shirt to China. The postage to China was more than the actual jersey. I never heard from Artfire. I am out only $35 but hope that this is a good warning for others to stay away! I will NEVER order from this website again and hope that all these reviews will keep people away from every ordering from them either.

I ordered two items back in May for around $70. Leading up to the purchase, the seller (DrFShop2018) answered my questions about item quality, origin, condition, etc. As soon as I made my purchase, he marked my items as shipped and completely stopped contact. Mid-June, I still hadn't received my items and messaged the seller about it, and received no response. With no means to contact ArtFire to obtain a forced refund, I continued this every few days until mid-July, when the seller deleted his account. Stay away from this site. If item prices you see here are too good to be true, they definitely are.

We have been on Etsy for three years and decided to try Artfire as a second site. Horrible experience. Zero traffic, even for those designs that attract a lot of activity on Etsy. Also, horrible customer relations. We tried to cancel just after a second three month advance payment (of 36.00) was automatically charged to our CC, and even though there is over 11 weeks of time remaining, they will not issue a refund for the remaining time. Furthermore, their reaction to our request is aggressive and hostile. I'm glad we leaving. What a waste of time and money.

I can not stress enough on how this website is even still up! If you like to have scammers take your money... then this is for you. I would rate this website -5 starts if I could! Please dont fall for this. It looks cheap but from now on I know to just go to a legit store and spend a good amount of money on real merch that I know I will physically get. The "shop" I ordered from has disappeared! They dont exist anymore. (DrFshop2018) Real POS!

I placed an order June 20 and I still until today August 3 have not received it. They deducted the money out of my account as soon as I made the purchase. They're liars and scam artists. They sent me an e-mail saying it was shipped out and I would receive my tracking # 1-3 business days. I never received a tracking number and they never responded back to my e-mails. The'yre not getting away with this. HORRIBLE SCAM ARTISTS! DO NOT ORDER FROM THEM!

I placed an order with Artfire and after a few weeks of not receiving my product, I started contacting customer service, it took about 6 emails and a lot of anger for someone from Artfire to respond, to just come and say at that time that the vendor I was dealing with was no longer with them. At that time I asked Artfire to reimburse my money since they were responsible because they were hosting this vendor, their response was simply file a claim with PayPal and never absolutely never replied back to me, I sent about 20 emails, theres no number anywhere and no one cared, at the end I ended up with no product and no money. Never again! Do not make the same mistake, this company is a big scam!