On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Storenvy has a rating of 1.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Storenvy most frequently mention customer service, tracking number and credit card. Storenvy ranks 561st among Marketplace sites.
We monitor reviews for authenticity
Good product fit really nice! I will be using this site again! Thank you very much...
I ordered a shirt to give to my mother for mother's day.
When it arrived, not only was it over a week after, but it was also the incorrect size. (Seller would not answer my email requesting a size change).
Storenvy refuses to take responsibility for the sellers on their site. I am never ordering from there again.
Sticking with Teepublic and Redbubble.
I know some reputable sellers that advertised as vendors on this site. However, unless you know exactly who you are purchasing from, it's best to avoid this site. I am one of the many customers scammed by Moooh. In an effort to be understanding I usually give vendors SEVERAL months to send me my items especially because of possible pandemic-related delay. Note that you CANNOT contest payments/request refunds past 5 months. I'm not sure how the Paypal request works since I never got a chance to try it. Still, best to avoid.
I ordered a pair of shoes here and it's been 20 days and still haven't get the item I ordered or any response of the person I bought from or Storenvy to solve or return my money! NEVER ORDER HERE! They just want to steal money! Worst place to order!
I ordered a sweatshirt and got it faster then when they said it would be here. I will be using this site again.
Buyer Beware! I received my item, late. Quality was good. But, coincidently, my email used for this site was immediately compromised and another person hacked my email. Luckily, I checked my recent account activity, and blocked the user.
I buy something in the store but the store don't have the product. And now the store don't want refund my money. This is bad store.
Love my Monsters tank top from my favorite podcast Sword & Scale. Pretty fast shipping to Norway too. Happy with my purchase, would shop again!
Everything went off without a hitch. Very easy to follow. I will be using this site again. Thank you.
Dont order anything from this company. You order, your charged and then you spend weeks trying to contact someone to get information as to why your order is delivered. I haven't been successful trying to get a refund at this time and its been 2 months already. I had to pick 1 star as I couldn't give them a "0"
Bien re'u la livraison après un mois... j'utiliserai à nouveau ce site... Merci beaucoup...
Anne one of the "owners" is an absolute unhinged nut bag. I wrote an email stating the company has sold me many lies about my product, saying its on its way... and said I notified my credit card company and she sends you a series of 3-4 insane unhinged emails flying off the handle at you and trying to blame all of this on covid. What was their excuse prior to covid? Because the bad reviews exist way back before covid as well. She will call you names and tell you to contact their lawyers with your "threats." I never made any threats? I just wanted to know what in gods name happened to something I ordered almost 3 months ago. DO NOT purchase anything from Store Envy / Ocean Retail. They will gladly take your money. Never send the product then call you names and yell at your like you're a five year old.
"Kitchen Market will take your money and never ship your items. "Customer service" responds with lies and excuses and false promises. I do not believe this is a real business but rather a scam operation.
I ordered two pie plates to serve dessert at Thanksgiving. Thanksgiving is over and I inquired about their location and all they could rant and rave about is COVID and Governor. I told them I wanted a refund and they said they would give me a 50% discount if I waited a week. I agreed and explained that I would have to dispute the charge with my cc company if I didn't receive it. This person started screaming and acting like an insane person, calling me stupid and I should have know It was going to be delayed. So they credited my account back because their whole pathetic situation is my fault. That's what you get for living in California and not Texas. Ask Biden, maybe he can help?
In spite of being hampered by California fires that nearly destroyed this business, my order arrived quickly. I had personal updates from the owner and the discs are a perfect fit for my Marcato cookie press. Can't wait to surprise everyone with Halloween cookies
I love storenvy, it is a good brand helping my store grow. I will be using this site again. Thank you.
All I can say is that I am extremely satisfied with this company! I haven't experienced great customer service like this in a long time. Even though the area they are located in was experiencing devastating fires, the staff at Kitchen Market was committed to great customer service! Between the pandemic and the Wildfires, it's just a blessing they can get back on their feet. I had to step up and give them a great rating because they went above and beyond to ensure my product met a very critical deadline. Not only was the packaging airtight, but the pricing was far better than the merchants here on the East coast! They followed up with tracking and delivery information also. I can tell they care about their customer base. I will use them again and again. Kudos to the staff at Kitchen Market and Ocean Retail!
Brenda S-Pennsylvania
Was pleased with service. Merchandise was as expected. Delivery was a little long. I will be using this site again.
Answer: No! Please stay far away from this site.
Answer: Honestly, I'm very surprised by these reviews too. We have over 100,000 store owners, so I suppose there are bound to be some people who didn't have a great experience. But we certainly have a lot of successful, loyal merchants.
Answer: Just like Etsy or Amazon, Storenvy isn't a single seller, it's a site featuring shops hosted by a network of different sellers. My advice would be to check out the information on the page of the particular seller you're looking at. Look at their feedback and their shipping timelines, and that should give you a better idea of what to expect. Most of the sellers there are fantastic, but it's always best to do research before buying from a new person :)
Answer: Its not "technically" a scam, its just a website with a bunch of people who put up stores. The problem is many of those people are not good at running a business (and the individual store owners might be scams or might not be) and the company "storeenvy" takes no responsibility for their actions. You will have better luck on EBAY or AMAZON because there is buyer protection and actual customer support. StoreEnvy is not a 'scam', they just suck.
Answer: Each seller is independent within the site. I never got a response from Storenvy customer service, so Paypal refunded my $. So you take your chances. Ebay will refund if the item is not as described or pictured. Also look at where the item ships from, if it's China, it could take 2 weeks and more.
Answer: Your best bet is to pay close attention to the reviews for the seller. Much like Amazon or Etsy or eBay, each seller is responsible for their store and the things they sell in it - which means some things are going to be fabulous and some won't be. So check the reviews and make sure you know that the seller you're trying has a solid reputation with their buyers and consistently delivers a good quality product.
Answer: Nope i wouldn't do it... the whole site is fraud. Myself and a few other people are in pursuit of getting our money back.
About StorenvyStorenvy is a new way to shop over 100,000 of the world’s most creative businesses, and the easiest way to open your own online store.
Named one of Entrepreneur Magazine's "100 Brilliant Companies," Mashable's "5 Companies Changing the Way We Shop" and Business Insider's "Startups You Need to Watch," Storenvy is the world's only store builder and marketplace in one.
The Storenvy Marketplace lets shoppers discover and buy unique products from creative businesses around the world by connecting with friends and influencers.
With Storenvy Stores, merchants can create a customizable online storefront in minutes. Running a Storenvy store is free, with no set-up fees, monthly fees or listing fees.
Premium features are available to storefronts for a monthly fee, including custom domain support for $4.99/month and advanced discount features for $4.99/month. The company will soon introduce a commission fee for sales made through the marketplace, though sales through a mer...