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StorenvyReviews 312

1.7

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Storenvy Reviews Summary

Storenvy has a rating of 1.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Storenvy most frequently mention customer service, tracking number and credit card. Storenvy ranks 561st among Marketplace sites.

service
63
value
63
shipping
61
returns
56
quality
60

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Colorado
1 review
6 helpful votes
Follow Elew M.
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After a few years of selling on Etsy, Storenvy is a Breath of Fresh Air!

It is a wonderful venue, with a caring and responsive Admin, who actually help when you need them... an Amazing platform that is very user friendly and aside from the minor technical glitches that come with any venue, their system is pretty seamless.
Sales and purchases are easy, with a smooth interface to Paypal... They generate invoices and packing slips for the seller/buyer... and provide easy shipping notification where you can personalize your message to the buyer, as well as add in tracking info. And they offer all of this, without taking away the sellers control over their shops or shop policies...
Honestly, our shop set up, sales, and purchases have been FAR easier on Storenvy.

While we have been there, we have seen fairly consistent changes. Their tech team and Admin have been working steadily on adding new features which actually make things Easier for the sellers & buyers. They Listen to us, and work With us...

Customers can create a profile, or check out as a guest, which is very nice. They can also buy from multiple shops within Storenvy, and only need to check out once. And it all goes smoothly.

I understand that with every venue there will be some shops that are not the best, and things will happen, as the neg comments here show. But keeping in mind that these comments are about individual shops, and not the venue itself... I would say I am sorry that these people had a bad experience, however, there are 30,000+ individual shops. Most of which are wonderful, with professional and caring owners.

Some things I would suggest to all buyers, regardless of where you shop... Etsy, Storenvy etc...

*Know what you are buying
If the photos and description are not clear, chances are, you may not receive what you imagined the item would be.

*Understand the agreement you make when purchasing from individual shops
Check that the shop is legit. Do they have their FAQ filled out? Do you agree with their Shop Policies? Because each individual shop Will have their own policies, for returns... refunds... shipping... etc... Storenvy does not set these, the shop owners do.

These things are important, no matter which venue you choose to frequent, or buy through.

Myaself, I have had wonderful experiences on Storenvy, and aside from the friends made on Etsy... I won't be looking back!

Date of experience: February 5, 2014
Massachusetts
1 review
5 helpful votes
Follow Sara M.
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I have a store open and I get a lot of views and hardly any sales. Staff is unhelpful at best. Etsy is a much better platform.

Date of experience: December 18, 2013
Florida
2 reviews
3 helpful votes
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My daughter placed an order and received notification that her item had been shipped along with a tracking number. Problem was when the package was tracked it never changed from waiting to be shipped. Several contacts to seller with no response. We have a PAYPAL dispute filed for a refund of her money.

Date of experience: December 15, 2013
Michigan
1 review
4 helpful votes
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I purchased from this site $50 and never received my product they did nothing I lost money I advise all to STAY AWAY!

Date of experience: November 25, 2013
Pennsylvania
3 reviews
7 helpful votes
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I wish that they had a better system for reviews. They don't have a place to see reviews for a store. Also, they have a comment section underneath products, but people don't usually write all that informative reviews down there. It should encourage reviewing of items a bit more I think, especially with its variety of sellers. Reviews or not though, I've had a good experience with storenvy the few times I've purchased from them so far! Seems to be relatively easy to navigate, etc.

Date of experience: November 22, 2013
Colorado
13 reviews
72 helpful votes
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I have been a member of Storenvy ever since it launched in the beginning. (:
It's awesome to see that it's now being widely used by a ton of people and it has to be my absolute most favorite place ever to sell my stuff!
Everything is professionally done and you can find a lot of stuff here.

I don't pay listing fees, not final value fees, NO FEES AT ALL! It's all my own, beautifully made, storefront!

Of course if you want to use extra features for your store, it does cost some money, but only like $5/mo which I think is pretty cheap! (:

The only fees that are ever charged on me are the dump Paypal fees. Yes, I still have to face those damn fees, but this site is perfect if you want to have a storefront that gives you a ton of traffic and looks appealing to your customers!

You can design your storefront with ease and you can join marketplaces!

However, I do have to say that most of storenvy supports handmade items (or things that look vintage/handmade or your own creations), so it's not really that good if you sell electronics and stuff like that!

I honestly do not sell handmade stuff, only anime goods from Japan, but I'm doing well. I manage to sell at least 1 thing every 4 months or so, but that's mostly because handmade things are more popular there and I don't advertise my store much. XD;

Besides that, I love this place! It's easy to use, looks nice and FREE! Definitely a better alternative than eCrater... since eCrater is free and all, but it doesn't look as nice and there isn't as much traffic there as Storenvy.

Date of experience: August 26, 2013

From the business

About StorenvyStorenvy is a new way to shop over 100,000 of the world’s most creative businesses, and the easiest way to open your own online store.

Named one of Entrepreneur Magazine's "100 Brilliant Companies," Mashable's "5 Companies Changing the Way We Shop" and Business Insider's "Startups You Need to Watch," Storenvy is the world's only store builder and marketplace in one.

The Storenvy Marketplace lets shoppers discover and buy unique products from creative businesses around the world by connecting with friends and influencers.

With Storenvy Stores, merchants can create a customizable online storefront in minutes. Running a Storenvy store is free, with no set-up fees, monthly fees or listing fees.

Premium features are available to storefronts for a monthly fee, including custom domain support for $4.99/month and advanced discount features for $4.99/month. The company will soon introduce a commission fee for sales made through the marketplace, though sales through a mer...


storenvy.com
Founded in 2010
San Francisco, CA