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AlexaReviews 65

2.4

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Alexa Reviews Summary

Alexa has a rating of 2.4 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Alexa most frequently mention and customer service. Alexa ranks 28th among Web Analytics sites.

service
5
value
6
shipping
3
returns
4
quality
7

We monitor reviews for authenticity

Delaware
5 reviews
9 helpful votes
Follow Leo C.
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I use this website fairly often for work related tasks. They used to show a lot more backlinks, but now you can only see a few unless you sign up/pay. Eh.

Date of experience: October 28, 2014
Paul C.
Pennsylvania
80 reviews
150 helpful votes
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Alexa is one of the worst sites ever. They deleted all the reviews that were on there. What's the point if they don't enforce the rules anyway. They never did. The site is extremely slow and the customer service is very poor. Don't waste your time with this site. That's about it.

Date of experience: September 19, 2014
GB
1 review
3 helpful votes
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I was always interested in Alexa and was interested how they got their information. Their information on my site was massively different to google analytic, so I signed up. They said it would take 30 days to get proper stats.
So I waited for 30 days, and the results didn't change. Bounce rate showed 40% (when it was less than 10)' visitor locations were way out,,, is was just hopeless.
So I ignore them now.

Date of experience: August 21, 2014
Illinois
1 review
5 helpful votes
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Alexa was once a useful tool for webmasters. Now they only provide accurate information to those who pay and it seems even penalize the sites of those who don't.

My site has increased in legitimate traffic week over week, month over month for the last 4 months yet my highest Alexa rank was 4 months ago (95k). Since then my rank has dropped to the 130ks and held there. SO either Alexa was horribly inaccurate before or it is penalizing site owners who don't now pay for the service...

It's sad what Alexa has become, I remember when it used to be the gold standard of site metrics.

Date of experience: July 29, 2014
Pennsylvania
2 reviews
2 helpful votes
Follow Sunil K.
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Alexa providing a great deep look to our website how the business is growing day by day and also having great options to see website performance... So i love it so much...

Alexa Great going,...

Thanks!

Date of experience: July 4, 2014
India
3 reviews
5 helpful votes
Follow Kebhari A.
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Alexa provides great insight into the traffic and performance of any website. Alexa has been helping us a lot to keep a track of our websites worth and how our website is being ranked globally.

Date of experience: June 6, 2014
GB
4 reviews
22 helpful votes
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This is not an independant review site, as it once was.
It now does nothing more than stroke the ego's of site owners.
Some of the Sitejabber reviews of Alexa appear to have been made by Alexa employees, on viewing the content.

Date of experience: December 17, 2013
Canada
3 reviews
5 helpful votes
Follow Devan P.
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Alexa provides great insight into the traffic and performance of any website.

Although the high-end statistics require a subscription that Google Analytics provides free of charge, I understand providing this data publically requires some overhead.

Great website to review the performance of your favourite websites; discover new, up and coming websites; or even see how your personally website is doing.

Date of experience: November 26, 2013
GB
1 review
1 helpful vote
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The best tool in the market for compared website analytics for a marketer, and doing competitor reviews

Date of experience: November 14, 2013
Virginia
12 reviews
43 helpful votes
Follow watchdoc B.
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Owned by AMAZON, used to be a respectable site with worthwhile info. NOT anymore! Stick to selling amazon, leave the reviews and recommendations to sites like sitejabber!

Date of experience: July 4, 2013
Germany
2 reviews
2 helpful votes
Follow Wallace N.
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Alexa collects and shows information about users who use its toolbar in browser. How many of you know about this toolbar and how many of you use it?

Date of experience: June 5, 2013
Vermont
17 reviews
41 helpful votes
Follow George C.
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This is probably one of the leading websites statistics aggregators out there which does not install any code on your site. I use this as a beginning stage of research about my particular sites or competitor sites but I still take it with a grain of salt.

I've looked at how they aggregate the data and it's not as accurate as you would like. They have to make a lot of compromises on the quality of the data and sample size because they are not all knowing.

The fact that it is backed by Amazon both reassures me in knowing that the quality might be good but also scares me in that Amazon gets to know so much data about the entire Internet.

Date of experience: June 5, 2013
Serbia
29 reviews
46 helpful votes
Follow Sandy L.
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What's good is not always popular, and what's popular is not always good, but on the Internet, popularity and quality go are found together often enough. Alexa.com helps us find the most frequently visited sites in many categories.

Date of experience: April 25, 2013
Illinois
3 reviews
4 helpful votes
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Pretty cool, good to check and see what failing websites are out there.

Date of experience: October 18, 2012
India
3 reviews
3 helpful votes
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Alexa has been helping us alot to keep a track of our websites worth and how our website is being ranked globally. We regularly use Alexa to monitor search queries coming to our website, The locations from where our website is being visited and etc etc. Quite useful for us.

Date of experience: June 21, 2012
Latvia
4 reviews
90 helpful votes
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Really informative..
March 12, 2012

Really informative. So many numbers and stats about any website. However the website design could be more advanced

Date of experience: March 12, 2012
Florida
11 reviews
10 helpful votes
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Alexa gives us a great take on web data and traffic.

Date of experience: January 24, 2012
Virginia
1 review
2 helpful votes
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Alexa is one of the best ways to see what's the highest/most visited site on the Internet today. They offer a lot of free tools that can be used to check the status of your website. My favorite feature on alexa would have to be the audience demographic results. It breaks down into categories like age, gender, education, has children, and browsing location.

There is also an advanced feature of the audience demographic results, but you have to download & install their toolbar to see the results. The only difference is that they add income and ethnicity to the list of results

Date of experience: August 25, 2011
Australia
55 reviews
172 helpful votes
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Love it they give you similar sites to the one your looking at, but there is 2 much mumbo jumbo going on on their site, narrow it down give us what we need we don't need to about their url or watever

Date of experience: July 14, 2011
Denmark
1 review
7 helpful votes
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Terrible website, whatever you do, don't sign up to it! Once you do you're not able to delete your account, no matter how much you request. The customer support is not just zero, it's minus. Avoid, avoid, avoid.

Date of experience: February 23, 2011