Amazon UKReviews 251

What a fantastic little set, plus it's solar-powered, so there are no batteries to worry about. You may cycle among many effects by using the on/off and mode switches on the back of the panel. Both wall and ground mounting options are available (screws and wallplugs supplied). The panel has a variable tilt that may be adjusted to maximise the amount of sunshine it receives.
The 8 metre light string has 60 individual LED lights each set in a small star.
Great little set & no batteries.
Off to find somewhere to put this now in the garden.
Hope this review helps your decision.
I love solar lights in the garden so when I saw these I grabbed them.
I left them charging in the sunlight inside the house for a couple of days before putting them in their place in the garden. There are several modes you can choose - all flashing, half and half flashing, slow flashing and all on. I am not a fan of flashing so mine are on all the time it is dark enough providing there has been sufficient sun to charge it up in the day. The product description mentions a remote control but mine didn't come with one so I can't comment on how that works. I love the star shape and I'm very happy with these lights. Thanks for reading. Each of the 60 individual LED lights on the 8-meter light string is arranged in a tiny star. It's a great small kit that doesn't require batteries. I'm off to find a spot in the garden for this right now. I hope this review aids you in making your selection. I'm a big fan of solar lights in the garden, so when I saw them, I had to get them. Before placing them in the garden, I kept them charging in the sunlight inside the home for a couple of days.

Amazon charge my card 2 x £77.60 (£145.20) without permission and with no purchase made and with 90 mins on customer service, there was no sympathy, zero customer ‘support' and no willing to help give me MY money. So much stress and very challenging to speak to anyone. Am out £145.20…. Why do I need to fight this unnecessary action that I can evidence?

Terrible service.
Due to an error in the software of the Amazon uk website, I was not able to pay for the order. An Amazon employee advised me to delete the order and buy again. But after I deleted the order, the price of the product increased 5 times! At the same time, no one returned the promo code to my balance, which I changed when placing an order. When contacting the support service, they answered me that these were just my problems. I have met this only at Amazon England! The Amazon service of other countries is great! Possible such an attitude is only towards non-residents of the UK, I don't know. Chame.

I live in Israel and have been an loyal Amazon customer for many years. I placed an order with Amazon UK on May 29. I paid them an extra amount for shipping which was almost one third the item price. They did not ship my order for five days. I tried to have them call me but they only call a handful of European countries. Their Chat Service is only virtual with no live agent. Finally an Amazon UK representative called me a dozen times but every time I picked up the phone I heard recorded music. When she finally came on the line she interrogated me for about twenty minutes just to "authenticate" me. When she was done authenticating she said that my order would be shipped "soon." When Amazon UK did ship my order, it used the cheapest possible carrier, Australia Post Global, even though I had paid them for fast shipping. My order only reached APG three days after that, eight days after it was placed. Today is June 10, twelve days after I placed my order, and I have not received it. APG gave me information about my shipment that contradicted the information I received from their Israeli agents, Gaash Forwarding. APG at first said my shipment would land on June 8, then said that it had landed on the morning of June 9. Gaash claimed they had not received it. My messages to the Managing Director of Amazon UK, John Boumphrey, were answered by arrogant Amazon reps who said that everything was okay and that they could not give me any information. Gaash finally informed today that they had received my shipment and would deliver it tomorrow, June 11. This kind of "service" gives Amazon a very bad name. APG and Gaash are irresponsible in contradicting one another. Caveat emptor (let the buyer beware). Never agree to Amazon using cheap and unknown carriers. Always demand they use FedEx, UPS or DHL Express.

Bought a Plasma Ball from Amazon. It broke after 5 months. Essentially nothing can be done, No refund option. Essentially its gone beyond the 90 day warranty period which basically means tough. I used to think there was a 12 month warranty on any product I bought in the UK however this is not the case. Be very careful using amazon! I used to use them a lot but thankfully this has taught me a lesson and it only cost me Seventeen pounds for the privilege. I will use a reputable seller in future.

I purchased a renewed Dell Optiplex 7010 from Amazon and I have to say I was blown away by the condition, price and performance.
This PC comes with an impressive specifications:

Intel Core i7-3770s 3rd Generation 3.1GHz Quad-Core CPU
16GB DDR3 RAM - 240GB SSD
WiFi USB Dongle + Dport to HDMI cable
Windows 10 Professional 64 Bit Operating System

You get all this for an extremely reasonable price of £148.00 and backed by a 1 year guarantee.

Don't value your custom for over 15 years!
Send out rude/inflammatory emails asking why your return products!
Well if they didn't send out faulty/poor quality items or not to brand standard, then customers would not have to return!
Maybe they should familiarise their selves with the Consumers rights act 2015, of their customers have a right to return!
Rude customer services!
Won't be my first go to point to shop going forward!

They dumped a delivery on my doorstep at 7.20 this morning, as soon as I saw the product i new it was the wrong thing, but of course the driver had it away on his toes, so I started the refund process but they don't seem to want the stuff back, I was told to get my own courier and Christ I tried but these big couriers don't want business from small folk like me wanting you to open up account, and when you contact Amazon who by the way are Philippine's, very polite but bloody usless, I managed to get one quote of £94 from parcel monies but the rejected me because I could not fill in Amazons phone number on the online form, it's like Amazon don't want to take the stuff back and I bet you you don't know Amazons phone number, I am nine miles away from Amazon in Fife you would think that with all the vans that are in and out our street every day that they could pick up the wrong order after all I was there mistake in the first place.
I am on the phone if any one at Amazon would like to give me a ring *******913 and fix a very easy task for you but a real pain for me

Disappointed Jack Gillies

This is a scam website. Amazon uk is…
This is a scam website. Amazon uk is nothing but thieves.My amazon uk account was closed, order not despatched.My money i loaded in the wallet from my bank was closed along it. This website is just soiling uk as a nation, I advise uk govt to scrape it. I will still go on legal tussle with them and they must cough out my money.Be warned, The order #**************526.Run from this website, IT IS SCAM!

Just as an update from the previous review I submitted yesterday.

I have FINALLY heard back from the complaints team...

A refund for 1 of the items was issued, only 10 days after the item was 'lost' but I wont get the refund for another 5 - 7 days...
AND
I have been offered a £20 voucher for an Amazon product...

I couldn't contain my excitement *sense the sarcasm*

There has been no mention of the other refunds I was waiting for.
There has been no mention of the item that I currently have on order and when it might actually arrive (already a day late now).
There was no mention of what has actually caused the FOUR items I have ordered to be delayed and how the might resolve the issue.

I cannot warn people enough. DO NOT ORDER Exspenive items from AMAZON and DO NOT waste your money on AMAZON PRIME.

This is 4 x £300 items that have now been on order with AMAZON PRIME Since the 2nd Dec and I have not received a single one. Excuses are - 'lost item', 'out of stock (despite the customer service team saying there was 2 in stock) and 'computer glitch'.

I am really intrigued to see what the next excuse will be... I will update on here :)

I'm absolutely appalled by the amount of packaging they are using at them monument. Items getting packed in separate boxes which could easily have been put in the same box and then padded out with extra paper. What a ridiculous waste! I know they're going to say the boxes and paper are recycled and recyclable but what they are clearly failing to acknowledge is that the recycling process itself burns huge amounts or energy!

They also dont have a proper customer complaints and feedback service. Perhaps the only way to get through to them is to alert Greenpeace and get them on the case. Clearly the only option they are leaving us is to publicly expose and humiliate them.

I will be boycotting them from now on!

I purchase a 3 person Jobe towable on Amazon. It arrived in good time. We used it with two people once. After 40 minutes of use, it deflated quite quickly. Back on dry land we examined and found that the inner tube was badly cut in the same shape as the webbing stitching inside the towable. Nearly a mirror cut pattern. We open a chain in Amazon. It automatically posts a response that your issue with be responded to in 7 days. After nine-days, I contacted Amazon through the live chat. That was 30 minutes of getting nowhere. I just gave up in the end. Really shocking customer service

I have been using Amazon Prime for many years now, and although I have had my fair share of issues ranging from fake items being sold to poor delivery estimates, Amazon's customer service, returns policy, efficiency, and systems are very good and have steadily improved over the years.

Most of my purchases (mainly electrical and electronic) are now from Amazon, with the more random and less dependable eBay coming in second. On many occasions I have surprisingly found Amazon prices, especially on new items, to be cheaper than on eBay, and there is no competition when it comes to customer service, with eBay being a bit of a joke if you expect a quick resolve when things go wrong.

Please note that I am referring to the Amazon Prime service that you have to pay a yearly subscription to use (about £79.00 at the time of writing this review). For me, the cost of this Prime membership is well worth it, but you will have to decide for yourself if this offers good value for money, as this will of course depend on your individual requirements, budget, and needs.

It would take something quite dramatic for me to stop using Amazon, but there's always room for improvements, hence the 4 rather than 5 stars.

At this crisis moment of the pandemic Coronavirus, we are receiving orders through online. In this regard our delivery process depends on the Government's Instructions about COVID-19. However Walton has taken some special initiatives for delivering the products to the valued customers obeying the Government's Instructions as well as maintaining personal safety of the persons who will deliver the products. Therefore, it may take some time in the delivery of products. Please Stay Home & Stay Safe

Finally found a means of sending Amazon a review. Had a couple of experiences recently with Amazon one blocking a genuine review because it impacted negatively on their own website and not the seller. I tried to place and order today and have gone through the qualify for free delivery I proceeded to checkout where 3 items would not be delivered to my address and de-selecting them was an ordeal that upset the entire order and reset things I had selected. My free delivery was now set to paid delivery and an item I had wanted 3 of was set to 1 something I did not spot until paid. I contacted customer service via chat to remedy the problem before order was processed too far. I was more or less called a liar and an idiot by the operator I was furious with the operator and ended up cancelling the entire order. Don't think I will be back anytime soon after this experience.

Worst company ever see. Bought couple antennas and paid 21 february. 1st arrived its 26/02 but item stay 3 days milano italy.
05/03 change delivery day. Now more problem wit ups can't macho address, phone number etc. amazon say delivery day 05/03-19/03.
Say sorry about delay and give me back shipping cost!
China delivery more fast through nederland.
What i say? Never buy again from amazon uk
Im waiting bout month arrived on small packet from europe.
AMAZING

I bought a doll in awesome condition and was so excited I rated the seller. It was my first time using the app. I didn't realize once you rate the seller everything is a done deal, she never sent the book that was in the listing. I messaged her nicely a couple of times, she said she put it in the box and then just didn't respond again. I opened a case and it went nowhere. Piss poor customer service, HOWEVER she had no problem reporting my awful message to her, so since I can't change my review on there, I will review her everywhere else. 0 stars. The app sucks and the this seller sucks too.